2. The servant-leader is servant first
Desire to serve, the "servant's heart," is a
fundamental characteristic of a servant-
leader
Then conscious choice brings one to
aspire to lead.
What is Servant Leadership?
3. Servant-first makes sure that other
people's highest priority needs are
being served.
Leader FirstVs Servant First
4. Management Focus Leadership Focus
Tasks / things People
Control Empowerment
Efficiency Effectiveness
Doing things right Doing the right things
Speed Direction
Practices Principles
Command Communication
ManagementVs Leadership Focus
5. Level 4Vs Level 5 Leaders
Personal Humility + Professional Will
Reference: Jim Collin’s Book – Good to Great
6. 1. Shield the team from interruptions
2. Remove impediment s to progress
3. Communicate ProjectVision
4. Carry Food and Water (ie) essential
resources a team needs to be productive
Four Primary Duties a leader performs
in the role of serving a team:
7. Honesty -Transparency, admit mistakes
openly
Forward-looking – Lead team to
understand where they are going
Competent
Inspiring
Modeling Desired Behavior
8. 1. Listening
2. Empathy
3. Healing
4. Awareness
5. Persuasion
6. Conceptualization
7. Foresight
8. Stewardship
9. Commitment to the Growth of People
10. Building Community
Ten Principles of Servant Leadership
by Robert Greenleaf
9. Look for innovative ways to engage the team in
the decision making process like:
• Simple Voting
• Thumbs Up/Down/Sideways
• Jim Highsmith’s Decision Spectrum
• Fist-of-Five Voting
Participatory Decision Models