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The ABCs of Persuasive Messaging
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Speaker: Nancy Harhut, Chief Creative Office @ HBT Marketing
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The ABCs of Persuasive Messaging
1.
The ABCs of
Persuasive Messaging Nancy Harhut
2.
@nharhut
3.
@nharhut — Cornell University:
Eat 2X as much
4.
@nharhut — Gary Hennerberg:
60% sales
5.
@nharhut — Robert Cialdini,
American Cancer Society 28% 50%
6.
@nharhut Decision Making Shortcuts
7.
@nharhut Authority Principle
8.
@nharhut
9.
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10.
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11.
@nharhut Because
12.
@nharhut — Ellen Langer,
Harvard University
13.
@nharhut Weight Watchers works
because it’s not a diet. You’ll learn how to eat right and live healthy.
14.
@nharhut
15.
@nharhut Commitment and Consistency
16.
@nharhut Drive Safely
17.
@nharhut Thanks for your
ongoing support. Want to help out again?
18.
@nharhut
19.
@nharhut Deals
20.
@nharhut
21.
@nharhut Price Cost Pay Spend
22.
@nharhut — PayPal: 27%
abandonment
23.
@nharhut Eye Magnet Words
24.
@nharhut
25.
@nharhut — Robert Levine,
The Power of Persuasion
26.
@nharhut Worldata: 11%
27.
@nharhut Framing
28.
@nharhut — Elizabeth Loftus:
40.8 mph vs. 31.8 mph (28%) Crashed vs. Contacted
29.
@nharhut — Journal of
Consumer Research, 20% lift $5 FEE vs. Small $5 FEE
30.
@nharhut 40-125% lift in
conversion, Journal of Marketing Research, New Neuromarketing, Netherlands
31.
@nharhut Guarantee
32.
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33.
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34.
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35.
@nharhut Herd Mentality
36.
@nharhut
37.
@nharhut
38.
@nharhut
39.
@nharhut Information Gap Theory
40.
@nharhut 5 Ws +
1H — George Loewenstein
41.
@nharhut Who Are the
Year’s Best- Loved Brands?
42.
@nharhut
43.
@nharhut Where’s the birthplace of
wine?
44.
@nharhut When NOT to
A/B Test Your Mobile App
45.
@nharhut Why an online
marketing suite is a game changer
46.
@nharhut
47.
@nharhut Jargon
48.
@nharhut vs.
49.
@nharhut Two exceptions 1. Suggest
more value 2. Imply insider status
50.
@nharhut Coupon vs. Certificate
51.
@nharhut
52.
@nharhut Knowledge
53.
@nharhut
54.
@nharhut Have you heard
your colleagues complain about low back pain…
55.
@nharhut
56.
@nharhut Loss Aversion
57.
@nharhut
58.
@nharhut
59.
@nharhut — Endowment Effect
60.
@nharhut Mental Energy
61.
@nharhut
62.
@nharhut — Copy Hackers:
Dressipi.com, 123.9%
63.
@nharhut — Adlucent: 233%
better conversion rate
64.
@nharhut New
65.
@nharhut
66.
@nharhut New warming trends. Top
5 Persuasive Words — Copyblogger
67.
@nharhut Now accepting nominations
for Marketing Hall of Femme
68.
@nharhut
69.
@nharhut Announcing our Spring
Special
70.
@nharhut Finally you can
get the coverage you need
71.
@nharhut Ed Sheeran –
On Tour Soon!
72.
@nharhut Overcome Objections
73.
@nharhut
74.
@nharhut No matter if
your message is running in email or direct mail, online or on TV, these rules for marketing creative, design and readability will help you boost response and ensure a profitable bottom line.
75.
@nharhut Cancel any time*
76.
@nharhut Personalization
77.
@nharhut
78.
@nharhut 29.3% Experian
79.
@nharhut
80.
@nharhut Questions
81.
@nharhut Questions = 140%
lift — BI Norwegian School of Business
82.
@nharhut Scale of 1-5,
how bad do your sales presentation suck?
83.
@nharhut
84.
@nharhut Rational and Emotional
85.
@nharhut — Antonio DiMassio
86.
@nharhut
87.
@nharhut
88.
@nharhut Storytelling
89.
@nharhut
90.
@nharhut
91.
@nharhut 99¢ $59 Significant Objects
92.
@nharhut Time
93.
@nharhut — Nielsen Norman
Group
94.
@nharhut • Don’t bury
the lead • Be clear and concise • Use bolds, subheads, bullets, lists
95.
@nharhut Urgency
96.
@nharhut 11/16/12, eBay starting
bid: $200,000
97.
@nharhut Only 7 tickets
left at this price!
98.
@nharhut For just a
very limited time
99.
@nharhut Von Restorff Effect
100.
@nharhut
101.
@nharhut 31-34% , Worldata
102.
@nharhut Oops! Here’s the
email we meant to send Worldata: 47% open rate
103.
@nharhut Wordplay
104.
@nharhut • Rhyme • Simile •
Surprise
105.
@nharhut — Matt McGlone
106.
@nharhut
107.
@nharhut Dressed to CHILL —
University College London
108.
@nharhut X Factor
109.
@nharhut
110.
@nharhut
111.
@nharhut — 67% vs.
97%, Cornell
112.
@nharhut You
113.
@nharhut
114.
@nharhut You and your
employees 16% , CTR Worldata Your employees Your employees
115.
@nharhut We’ve never looked
better.
116.
@nharhut Zeigarnik Effect
117.
@nharhut
118.
@nharhut
119.
@nharhut — 79%, Wharton,
USC
120.
Thank you Get your FREE
CHEAT SHEET! NHarhut@me.com Nancy.Harhut @nharhut Nancy Harhut
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