SlideShare a Scribd company logo
1 of 60
Download to read offline
Connected Thinking
SCE Y. PIKE - @spike75, @pluscitizen
WEBVISIONS - #WVPDX
PORTLAND 2013
Kill
Human-Centered-
User-Centric-
Design-Thinking.
How old is our design process?
How old is our design process?
Human Centered Design Process
first taught by Rolfe Faste at Stanford
1983 Today
30 years old
Perfect for hard goods
Speed of CultureTM
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
Current Design Methods
Discover Define Design Prototype Test
Think Bigger, Broader.
T E C H N O L O G Y I N D U S T R Y
U S E R
Connected Thinking
T E C H N O L O G Y I N D U S T R Y
U S E R
The Three Forces
Technology
User
Industry
Napster’s Impact on Digital.
“Electronic Hezbollah”
Two vs One
Cloud
Digital
Free
Immediate
Reproduce
Status Quo
Technology
User
Industry
The Connected Experience
Cloud
Digital
Freemium to Premium
Immediate
Advertising
iTunes, Amazon, Google
Spotify, Rdio, Pandora
Easy
Technology
User
Industry
Connected Awareness
Connected Awareness
Connected Awareness
Why Connected Thinking
is better than
Why Connected Thinking
is better than
Human-Centered-
User-Centric-
Design-Thinking alone.
Apple Practiced Connected Thinking
It’s not about luck.
iPhone
2007
Human Centered Design Process
2000
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
What is it that
Technology wants?
What is it that
Technology wants?
To evolve with us.
To succeed at that it
needs:
To succeed at that it
needs:
Our Attention
To succeed at that it
needs:
+
Our Attention Our Data
To succeed at that it
needs:
+ +
Our Attention Our Data Fast Access to Us
Current Tech Battles
?
Current Tech Battles
VS
Phones Cars
Current Tech Battles
Automotive Stats
Autonomous Vehicles
and the winner is...
and the winner is...
VS
Chicken Mammoth
Winner
What is it that
Industry wants?
What is it that
Industry wants?
To evolve with us.
Who is this man?
Nikolai
Kondratiev
Industry Cycles (K-Waves)
How do you prepare
for the next K-Wave?
Access Not Ownership
Internet of You
TweetPee
by Huggies
QR Code
covered Pajamas
by Smart PJ
Phygital
BEFORE AFTER
Your Digital
Footprint
Your Physical
Environment
YOU YOU
Who are the “users”
of products today?
Today’s Users
Human User
Tech User
Industry User
= Data
Product
= Product
= User
Connected Users
Human User
Tech User
Product
Industry User
Product
How we do it at Citizen.
Discover Define Design Prototype Test
Discover Define Model Communicate Sell
Discover Define Design Prototype Test
HUMAN
INDUSTRY
TECH
Evolve
Human-Centered-
User-Centric-
Design-Thinking.
Where will you take this?
Where will you take this?
Sce Pike
Chief Experience Officer @ Citizen, Inc.
twitter: @spike75, @pluscitizen
sce@pluscitizen.com
pluscitizen.com
Thank You.

More Related Content

Viewers also liked

A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
Lou Susi
 

Viewers also liked (7)

The People Formerly Known as the Consumer
The People Formerly Known as the ConsumerThe People Formerly Known as the Consumer
The People Formerly Known as the Consumer
 
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
 
Human Centered Design
Human Centered DesignHuman Centered Design
Human Centered Design
 
Human-Centered Design Methods & Tools
Human-Centered Design Methods & ToolsHuman-Centered Design Methods & Tools
Human-Centered Design Methods & Tools
 
Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered DesignBetter Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
 
The role of Design Thinking
The role of Design ThinkingThe role of Design Thinking
The role of Design Thinking
 
The Little Book of IDEO: Values
The Little Book of IDEO: ValuesThe Little Book of IDEO: Values
The Little Book of IDEO: Values
 

Recently uploaded

Design-System - FinTech - Isadora Agency
Design-System - FinTech - Isadora AgencyDesign-System - FinTech - Isadora Agency
Design-System - FinTech - Isadora Agency
Isadora Agency
 
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman MuscatAbortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
CristineGraceAcuyan
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
nirzagarg
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
ehyxf
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Nitya salvi
 
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
nirzagarg
 

Recently uploaded (20)

Aminabad * High Profile Escorts Service in Lucknow Phone No 9548273370 Elite ...
Aminabad * High Profile Escorts Service in Lucknow Phone No 9548273370 Elite ...Aminabad * High Profile Escorts Service in Lucknow Phone No 9548273370 Elite ...
Aminabad * High Profile Escorts Service in Lucknow Phone No 9548273370 Elite ...
 
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
Design-System - FinTech - Isadora Agency
Design-System - FinTech - Isadora AgencyDesign-System - FinTech - Isadora Agency
Design-System - FinTech - Isadora Agency
 
Gamestore case study UI UX by Amgad Ibrahim
Gamestore case study UI UX by Amgad IbrahimGamestore case study UI UX by Amgad Ibrahim
Gamestore case study UI UX by Amgad Ibrahim
 
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman MuscatAbortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
 
Abu Dhabi Call girls Service0556255850 Call girls in Abu Dhabi
Abu Dhabi Call girls Service0556255850 Call girls in Abu DhabiAbu Dhabi Call girls Service0556255850 Call girls in Abu Dhabi
Abu Dhabi Call girls Service0556255850 Call girls in Abu Dhabi
 
NO1 Top Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakist...
NO1 Top Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakist...NO1 Top Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakist...
NO1 Top Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakist...
 
The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024
 
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
 
Q4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationQ4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentation
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
 
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEKLANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
 
Nishatganj ? Book Call Girls in Lucknow | Book 9548273370 Extreme Naughty Cal...
Nishatganj ? Book Call Girls in Lucknow | Book 9548273370 Extreme Naughty Cal...Nishatganj ? Book Call Girls in Lucknow | Book 9548273370 Extreme Naughty Cal...
Nishatganj ? Book Call Girls in Lucknow | Book 9548273370 Extreme Naughty Cal...
 
Branding in the Psychedelic Landscape Report.pdf
Branding in the Psychedelic Landscape Report.pdfBranding in the Psychedelic Landscape Report.pdf
Branding in the Psychedelic Landscape Report.pdf
 
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
Just Call Vip call girls Kasganj Escorts ☎️8617370543 Two shot with one girl ...
 
Hackathon evaluation template_latest_uploadpdf
Hackathon evaluation template_latest_uploadpdfHackathon evaluation template_latest_uploadpdf
Hackathon evaluation template_latest_uploadpdf
 
TRose UXPA Experience Design Concord .pptx
TRose UXPA Experience Design Concord .pptxTRose UXPA Experience Design Concord .pptx
TRose UXPA Experience Design Concord .pptx
 
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
Top profile Call Girls In Sonipat [ 7014168258 ] Call Me For Genuine Models W...
 

Connected Thinking : Kill Human Centered Design Thinking