This document provides information about Microsoft services in Italy including the number of consultants, support professionals, technical account managers, and subcontractors they have as well as their certifications, training, security response center, and support from product groups. It also mentions Microsoft's global delivery is directly engaged for global and complex projects and they have over 250 customers. The document promotes Microsoft services and how they can help with initiatives aligned to business strategy through strategic consulting, operational application support, and maintaining and optimizing infrastructure and applications.
2. 2
Microsoft Services in Italy
• 200 Consultants
• 100 Support Prof.
• 60 Technical Account.
Mgr (TAMs)
• 200 Experienced
Subcontractors
• 100% MS Certified
• 20 days training in a
year
• Security Response
Center
• Direct support from
Products Groups
• 3 Center of Excellence
• Dynamics
• Mission Critical App.
• Datacenter
MS Global
Delivery directly
engaged for
global and
complex projects
250+
Customers
7. 7
Microsoft & SB Soft Services – Support end2end
Assessment Initiative Planning
What?
(Identify the IT
initiatives aligned to
Business Strategy)
How?
(Identify the
scenarios and the
constrints that
characterize the
various initiatives)
I’m generation
value?
(Measure the
benefits in the field
of initiatives)
Value Realization
Support to active
infrastructure
Architectural support, management
and development planning, design
and realization
Strategic
Consulting
Operational
application
support
Maintain
How?
(Preventive and
proactive Health
Check to
infrastructure)
Optimize
How?
(Monitor and drive
the evolution of
application services)
CRM 4 Fashion
Project Delivery
10. 10
Everyone is connected, everywhere, all the time
>4.5 billion
people on social
>6.8 billion
on mobile
>400 million
tweets per day about product,
services, and brands
150
average number of times a
person checks their phone
each day
11. 11
Instagram
Social we can connect …
Weibo
Linkedin
Facebook
Vkontakte
Twitter
Other social …
Google+
Pinterest
13. 13
How CRM ID works with customer web sites
CRM ID
1
Recognize user
2
Create Cookies or Session
3
IntegrateCRM ID with Google Analytics
4Track all data Cross Domain
USER - CRMID
Users Logs on to the platform (e-
commerce, web portal, APP, email
campaign)
14. 14
5All Data Save on Google Analytics
SELL PRODUCT
Know better the customer and sell
easily
7
Elaborate Big Data + Predictive
6
Synchronize Google Analytics with CRM
How CRM ID works with customer web sites
CRM ID
17. 17
PowerClick® - Email Marketing
Access roles managingUnique DB Centralized with
easy segmentation of lists
Tools to optimize your
Campaigns for Digital
Marketing
Updated Report in real-
time, Campaign analysis
with possibility of Drill-
Down
20. 20
PowerClick® Test Engine
• Preview across over 30+ email clients and devices
• Spam Filter Test over 70 DNSBL
• IP Reputability
• Sender Verification (DKIM, Sender ID)
CRM 4 Fashion is a product dedicated to Fashion and Luxury Market
Microsoft Services is uniquely positioned to implement these Social Solutions.
Key Points:
We have 6,000 skilled professionals in 82 countries. Delivery can be provided worldwide through onsite and offshore resources from Microsoft and its partners. If you are operating across multiple time zones, Microsoft Services will manage time zone and remote delivery issues to help delivery a smoother global introduction of your solution.
Microsoft Services is often the first to deploy Microsoft technologies in businesses.
Our deep knowledge of Microsoft Business Productivity products, direct access to Microsoft product groups, and involvement in early adopter programs allows us to deliver proactive and world-class services.
For more information about our company visit web site: http://www.poweraddon.com/about-us/
CRM 4 fashion is a suite of products built into Microsoft Dynamics CRM 2013.
The applications cover the following areas:
-CRM in store
-Social Sentiment Analysis
-Digital Marketing (massive email campaign)
-Business Intelligence & Big Data
CRM 4 fashion is a suite of products built into Microsoft Dynamics CRM 2013.
The applications cover the following areas:
-CRM in store
-Social Sentiment Analysis
-Digital Marketing (massive email campaign)
-Business Intelligence & Big Data
Totally transparent and usable with existing platforms. Possibility to choose the information you want to save or define independently the tone dictionary.
Sending SMS
Sending Survey
Google Analytics Integration (CRM ID)
- Login integration via webservices
Single customer database
Massive Newsletter (www.powerclick.com)
For more information about PowerClick® visit web site: www.poweraddon.com
PowerClick Engine is the “heart” of PowerClick addon for email marketing campaigns. It’s an application entirely developed in 64 bit which allows, through a simple configuration file, to manage a lot of aspects of sending newsletters. Starting from a configuration of all SMTP server in complete autonomy
Thanks to “Parallelism” system PowerClick Engine is able to open simultaneously multiple channels with the different SMTP and assess in real time if they are reachable or not, and for each of them define sending policies.
When the operator confirms the sending of a newsletter, a scheduled service is responsible for the entire campaign distribution.
At each start PowerClick Engine will check the emails to send, and splits them among the available SMTP server and then sends. If an SMTP server is not responding, PowerClick Engine recalculates, in real time, the emails distribution for several available SMTP servers. For each SMTP server, during the configuration phase, it establishes a maximum number of mail for a domain and an overall maximum number of mails.
Each process is designed to improve reputability of the SMTP server and shorten the delivery time of messages, in order to offer an effective email service for all type of business.
is a Multi SMTP engine that manage all Email Marketing Campaign sendings. . Multi-threaded architecture provides 64-bit email service quickly and efficiently. Our platform gives to Company Managers a tool for Email Marketing where you quickly can select your SMTP server which has the best performance for sending massive emails
PowerClick Preview Test
PowerClick offers advanced features in order to evaluate in advance the effectiveness of your message before sending and gives you the chance to edit any changes before final your final submission. This option allows to test to verify the correct display and the text version of your message in any different mails client. (this feature is optional)
PowerClick AntiSpam Test
PowerClick Antispam Test runs a preemptive email analysis such (BlackList, DKIM, SPF, ect …) the aim of this analysis is to give effetiveness to your email marketing without going into a spam bin. (this feature is optional)
Today, there is an unprecedented abundance of externally available and useful information. The challenge is: How do you discover what is available and how do you connect to it?
To answer the new types of questions that organizations are asking today, we need new ways to discover and explore data that resides in a number of different domains:
Personal data. Data created by me, or by my peers, but relevant for the task at hand.
Organizational data. Data that is maintained and managed across the organization.
Community data. External data such as curated third-party data sets that are shared into the public domain. For example, data.gov.
World data. All the other data that is globally available, from sensors to log files, and for which technologies have emerged, such as Hadoop.