Presentation at EDEN Conference 2014: The importance of eLearning in transforming organisational strategies
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Presentation at EDEN Conference 2014: The importance of eLearning in transforming organisational strategies
- 1. The importance of eLearning in transforming organisational strategies: The case study of the RIPE NCC Sandra Brás Réseaux IP Européens Network Coordination Centre, The Netherlands ! Prof. Dr. António Teixeira Universidade Aberta, Portugal ! EDEN Conference Zagreb 10-13 June 2014
- 2. 2What is the RIPE NCC? • One of five Regional Internet Registries • Membership based organisation • Funded by membership fees • Distribution of Internet resources (IPv4, IPv6 and ASN) in Europe, Middle East and Central Asia
- 3. Organisation’s description 3 10 000 members 76 countries
- 4. 4 • Limitations of onsite training courses • Number of LIRs reached per year • Number of countries covered per year • Political unstable countries Why eLearning at the RIPE NCC?
- 5. Development stages 5 • 1: Improving the quality of the OER • 2. Implementing Webinars • 3. RIPE NCC Academy • 4. The impact of eLearning in the RIPE NCC’s strategies
- 6. Stage 1: Improving the quality of the OER 6 • Short videos • Real life tasks • Quick solutions to problems • Simple language
- 7. Stage 2: Implementing the Webinars 7 • Short online synchronous sessions • Live interaction with trainers • Easily accessible • Models based on needs’ analysis
- 8. In 2013… 8 • 2347 participants • 115 training courses • 31 countries • 40 live webinars • 6 new movies (~9000 views)
- 9. Stage 3: RIPE NCC Academy 9 • Virtual Learning Environment • Certification of expertise • Accessibility to courses • Proactive tutor’s support
- 10. Stage 4: Impact of eLearning in strategies 10 • Two surveys: • Management Team and Executive Board • Webinars’ participants
- 11. Feedback - Members 11 “ It gives the chance to me to improve my knowledge of RIPE NCC’s services and tools (…) without leaving my workplace. Thereby increases my value for my boss” ! “Quick and precise learning” ! “(…) and the chance to directly communicate with you and exchange experiences"
- 12. Feedback - Management/Board 12 “ One of the most important recent RIPE NCC strategies was to better engage with our membership. eLearning has and will play an important role in achieving this” ! “Reaching out to more members that normally could not attend training courses” ! “ The RIPE NCC’s ongoing strategy is to make itself more than just a supplier of number resources to its members”
- 13. Conclusions 13 • Indicators show that the introduction of eLearning practices: • Improve communication • Give visibility and trustworthiness • Support participation in RIPE Community • Increase openness and change • Limitations for short and long term verification
- 14. Design & Layout Current work 14 academy.ripe.net Course content design Integration with RIPE NCC software and systems Acceptance Build RIPE Database course Branding
- 15. 15
- 16. Anything else? 16 • Translations - crowdsourcing • Insights that support broad regional scope, cultural and religious diversity in eLearning
- 18. Fin Ende Kpaj Konec Son Fine Pabaiga Einde Fim Finis Koniec Lõpp Kрай Sfârşit Конeц Kraj Vége Kiнець Slutt Loppu Τέλος Y Diwedd Amaia Tmiem Соңы Endir Slut Liðugt An Críoch Fund הסוף Fí Ënn Finvezh The End! Beigas