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Lean Launch Pad 2013.02.17
DAY 5

u.n.k
(previous name)

Find the perfect jewelry for that special someone

26 interviews today
101 total interviews (+ 30 surveys)
Team 30

Fabio Bergamo

Tanay Jaipuria

Zanella
Consumers:
 Value Proposition:
Provide affordable
unique and innovative
design luxury jewelry to
consumers
Designers:
 Value Proposition:
Easy association with
a strong brand and
possibility to focus on
design





Customer Segment:
◦ Female
◦ Urban areas
◦ <35 (possibly up to 55)
◦ Young professionals

Customer Segment:
◦ 3D designers
◦ Young professionals /
students
◦ Worldwide (english
speakers)
Failed hypothesis
Confirmed hypothesis
New learning

What we did:






Interviewed
15 woman
aged 25 to
35 years
Interviewed
two
designers
Posted job
opportunity
for designers

What we learned:
Major
learnings

Uniqueness is not important (!)

Additional
learnings

Design is a key quality
Consumers get and give
jewelry more as a gift
Designers are interested in
selling through new jewelry
website
Canvas – Day 1
Key Partners

• Designers
• Production factory
• Call center
• Bloggers

Key Activities

• Advertise
• Design jewelry
• Curate (select)
• Produce (highlight:
polishing)
• Packaging

Key Resources
• Web Platform
• Designers network
• Production partner
(production
methodolgy /
technology)

Value Proposition
• Provide affordable
unique luxury jewelry
to consumers and
association with strong
brand to aspiring
designers
Consumers
• Affordable few-of-akind luxury jewelry
• Unique and innovative
design
• Possibility to remove
other pieces of a
bought jewelry from
the market
Designers
• Easy association with a
strong brand
• Access to fashion
consumers
• Possibility to focus on
design (we do all the
mkting, finance,
production and
distribution)

Cost Structure
• Fixed Operational costs for platform development and
maintenance
• Fixed Operational Overhead costs (rent, utilities, etc.)
• Fixed Operational costs for marketing and advertising
• Variable costs associated with raw material and
production/delivery

Customer
Relationships
GET
• Online Ad
• Blogs
• Designers network
KEEP
• Reward program
• Mailing/Catalog
GROW
• Referral program
Channels
Online
• Website
• Fashion Blogs
• Onlide ads / social
media

Customer Segments

Consumers
• Female
• Urban areas
• <35 (possibly up to 55)
• Young professionals

Designers
• 3D designers
• Young professionals /
students
• Worldwide (english
speakers)

Offline
Fashion Magazines
Fashion Expositions
Pop up store (Christmas)
Revenue Streams

• Product sale
Men aged from 25-35 who wanted to buy jewelry for their significant
others/mothers/friends as gifts but didn‟t have the money to go for
a Premium brand (Tiffany‟s/Cartier) didn‟t know how and where to
choose
Consumers:
 Value Proposition: Quick,
convenient and credible way
for men to find a jewelry
gift for that special
someone and generate
„wow effect‟ with affordable
price ($50-150)

Designers:
 Value Proposition: Quick
association with a NY brand,
access to fashion
consumers and focus only
on design (% fee over sales)





Customer Segment:
◦ Male
◦ 25-40 years
◦ Urban professionals
◦ Income: $50k-150k /
year
◦ Online shoppers (e.g.
clothes, shoes)
Customer Segment:
◦ 3D designers
◦ Young professionals /
students
◦ Freelancer
◦ Worldwide
34 suggestions
found
Too many options?
Answer 3 more
questions to help
us help you.
$

$

$

$

Ok, I want
to answer.
Find the perfect jewelery to that special someone!

Extra question 1/3 34 suggestions
found

What hair style is more like her?

Too many options?
Answer 3 more
questions to help
us help you.

$$

$$

$$

$$

I don‟t
know.
Next!

Ok, I want
to answer.
08 suggestions
found
Are you satisfied?

Yes, save
this profile
please.

No, I want
to start
over.
Great Choice! Do you want to add a matching piece?

Pith #2
by Duertnam
$80

Uptown #2
by Westdesing
$75

Total
$155
$140

Steel Stone
by GenderC&Gender
$80

Total
$160
$144

Yes, but I want to look for other options

No, thanks. Lets proceed to packaging.

10%
discount

10%
discount
Ok. Now let‟s make the perfect packaging:

Pith #2
by Duertnam
$80

Simple
Packaging
$4

Packaging
+Message
$7

Packaging +
Photo
$9

Packaging +
Photo +
Message
$12

No thanks, I don‟t want a special packaging I want
only a regular pouch.
Great. Now is write that special words

Write your message:

Choose the style:

Need help?

Yes!
Please get me some
inspiration!

To my eternal love,
This is just a simple way….
Show me more styles

Check your preview:
To my eternal love,
This is just a simple way….

Ok, I am done.
Let‟s move.
Here is the final result. Now go and impress that woman!

Are you satisfied?

Yes, please
take me to the
checkout

Not yet, take
me back so I
can change it.
Canvas – Day 2
Key Partners

Key Activities

• Designers
• Production factory
• Call center
• Bloggers / Local Media

• Advertise
• Design jewellery
• Curate (select)
• Produce (highlight:
polishing)
• Packaging

Value Proposition
Consumers
• • Alternative choice for
Unique few-of-a-kind
luxury jewellery
gift $50-150 jewelry
• • Quick anddesign and
Innovative convenient
quality find a gift
way to
• Possibility to remove
jewelry
other pieces of aeffect‟
• Generate „wow
bought jewelleryand
with low effort from
the market price
affordable

Customer
Relationships
GET
• Online Ad
• Online Ad
• Blogs / Media Buzz
• Social Media Ad
• Media Buzz
• Designers network
KEEP
• Reward program
• Reward program
• Special occasions
• Special occasions / /
date reminders
dates reminders
GROW
• Referral program

Key Resources
• Web Platform
• Designers network
• Production partner
(production
methodology /
technology)

Cost Structure
• Platform development and maintenance
• Marketing and advertising
• Raw material and production/delivery
• Designs
• Customer care

Channels
Designers
• Quick association
with a NY strong
brand
• Access to fashion
consumers
• Possibility to focus on
design (we do all the
mkting, finance,
production and
distribution)

Online
• Website (sales
• Website
channel)media
• Social
• Fashion Blogs
• Online ads / social
media

Customer Segments

Consumers
• Female
• Male
• Urban areas
• 25-35 years
• <35 years
• Urban professionals
• Young professionals
• Looking to give a
• Fashion as a gift but
jewelry consumer
cannot afford fine
jewlery
Designers
• 3D designers
• Young professionals /
students
• Unemployed or
Freelancer
• Worldwide (english
speakers)

Offline
Fashion Magazines
Fashion Expositions
Pop up store
Revenue Streams
(Christmas)
• Product sale
• Pricing: $50 to $150
high-end fashion jewelry ($100 to $800, entry price
Failed hypothesis
Confirmed hypothesis
New learning

What we did:






Interviewed
32 men aged
25 to 45
years

What we learned:
Major
learnings

Men also would value a lot a
premium packaging

Competitors
analysis
Market size
analysis

Men struggle and would enjoy
a recommendation platform to
buy jewelry

Additional
learnings

There is a sweet spot on the
market for $50-$150 jewelry
Man would consider to buy
jewelry online within this price
range
Canvas – Day 3
Key Partners
• 3D designers
• 3D printers
(Production

factory)

• Call center
• Bloggers / Local
Media / Pinterest

Key Activities
• Design jewellery
• Curate
• Produce
• Package
• Advertise

Key Resources
• Web Platform
• Designers
network
• Production
partner
(production
methodology /
technology)
Cost Structure
• Raw material and production/delivery
• Designers (% fee over sales)
• Platform development and maintenance
• Marketing and advertising

Value Proposition
Consumers
• Quick and
convenient way
for men to find a
jewelry gift for
that special
someone and
generate „wow
effect‟ with
affordable price
($50-150)
Designers
• Quick association
with a NY brand
• Access to fashion
consumers
• Focus only on
design (% fee over
sales)

Customer
Relationships
Consumers
• GET: Online and
social media,
men‟s magazines
• KEEP: reward
program, 6month discounts,
special occasions
reminders
• GROW: referral
program
Designers
• GET: design
schools, odesk,
freelancer‟s
portals
• KEEP: reward
program, career
program

Customer Segments
Consumers
• Male
• 25-35 40 years
• Urban
professionals
• Income: $50k150k / year
• Online shoppers

Designers
• 3D designers
• Young
professionals /
students
• Unemployed or
Freelancer
• Worldwide

Channels
Online direct sales,
social media and
customer service
Revenue Streams
• Product sale
• Pricing: $50 to $150

Online (web site)
and costumer
service
Failed hypothesis
Confirmed hypothesis
New learning

What we did:






1st half of the
MVP for the
website

What we learned:
Major
learnings

Printed men‟s magazine
wouldn‟t work

Interviewed
14 men aged
25 to 40
years, two
designers
and a 3D
printer house
Jobs posting
results on
oDesk

Men search on the web on
Google for jewelry

Value proposition is attractive
to designers (Get: on
freelancers portals)
Additional
learnings

Credibility is a key concern of
men about the
recommendation tool
Canvas – Day 4
Key Partners
• 3D designers
• 3D printers
• Bloggers / Local
Media / Pinterest

Key Activities
• Curate
• Produce
• Package
• Advertise

Key Resources
• Web Platform
• Designers
network
• Production
partner
(production
methodology /
technology)
Cost Structure
• Raw material and production/delivery
• Designers (% fee over sales)
• Platform development and maintenance
• Marketing and advertising, customer care

Value Proposition
Consumers
• Quick, convenient
and credible way
for men to find a
jewelry gift for
that special
someone and
generate „wow
effect‟ with
affordable price
($50-150)

Designers
• Quick association
with a NY brand
• Access to fashion
consumers
• Focus only on
design (% fee over
sales)

Customer
Relationships
Consumers
• GET: Online and
social media,
magazines
• KEEP: reward
program, 6month discounts,
special occasions
reminders
• GROW: referral
program, crossell

Customer Segments

Designers
• GET: design
schools, odesk,
freelancer‟s
portals
• KEEP: reward
program, career
program

Designers
• 3D designers
• Young
professionals /
students
• Freelancer
• Worldwide

Consumers
• Male
• 25-40 years
• Urban
professionals
• Income: $50k150k / year
• Online shoppers
(e.g. clothes,
shoes)

Channels
Online direct sales,
social media and
customer service
Revenue Streams

• Product sale
• Pricing: $50 to $150

Online (web site)
and costumer
service
Failed hypothesis
Confirmed hypothesis
New learning

What we did:




Website and
physical MVP

What we learned:
Major
learnings

Interviewed
10 men, 15
women and a
3D printer
house

It is possible to use 3D
printing to: on-demand, high
quality (Cartier and Tiffany
starting to use) and cost
effectively
Women really like the
packaging with personalized
message inside

Additional
learnings

Several inputs on the
packaging and
recommendation tool
Canvas – Day 5
Key Partners
• 3D designers
• 3D printers
• Bloggers / Local
Media / Pinterest

Key Activities
• Curate
• Produce
• Package
• Delivery
• Advertise

Key Resources
• Web Platform
• Designers
network
• Production
partner
(production
methodology /
technology)
Cost Structure
• Raw material and production/delivery
• Designers (% fee over sales)
• Platform development and maintenance
• Marketing and advertising, customer care

Value Proposition
Consumers
• Quick, convenient
and credible way
for men to find a
jewelry gift for
that special
someone and
generate „wow
effect‟ with
affordable price
($50-150)

Designers
• Quick association
with a NY brand
• Access to fashion
consumers
• Focus only on
design (% fee over
sales)

Customer
Relationships
Consumers
• GET: Online and
social media,
magazines
• KEEP: 6-month
discounts, special
occasions
reminders
• GROW: referral
program, crossell

Customer Segments

Designers
• GET: design
schools, odesk,
freelancer‟s
portals
• KEEP: reward
program, career
program

Designers
• 3D designers
• Young
professionals /
students
• Freelancer
• Worldwide

Consumers
• Male
• 25-40 years
• Urban
professionals
• Income: $50k150k / year
• Online shoppers
(e.g. clothes,
shoes)

Channels

Online direct sales,
social media and
customer service
Revenue Streams
• Product sale
• Pricing: $50 to $150

Online (web site)
and costumer
service
What
-

Costumers

-

-

-

Designers
-

-

3D
printers
-

How

Develop an MVP of the “suggestion”
tool roadmap

-

Reinforce our validation of our value
proposition for men

-

Customer discovery about “wow
effect” features

Test if freelancer young
professionals / students designers
can be a source of quality designs
for fashion and innovative 3D
jewelries
Reinforce our validation of our value
proposition for designers
Validate that 3D printing is
strategically better than handcraft in
terms of quality, cost and flexibility
Test offering mom‟s and pop‟s
jewelry pieces

-

-

-

-

-

Create a step-by-step. Test MVPs with
customers (men and women), jewelry
designers and fashion bloggers.
“Stay out of the building” talking to men
to better understand reasons,
motivations and concerns of buying
jewelry (online)
“Stay out of the building” talking to
women to better understand factors that
create such effect. Test product MVP with
them
Start recruiting designers through job
posting, design schools fairs and
courses, odesk

“Stay out of the building” talking to
potential providers, better understand
economics for freelancer designers
Stay out of the building” interviewing
jewelries, designers, 3D providers
Contact them, test interest and product
quality and design
What
Search for a trustworthy jewelry
marketing/designer specialist (cofounder, consultant or employee)

How
-

Contact our friends' and our own network

Search for a programmer (third-party
or employee)

-

Contact our friends' and our own network

-

Refine cost structure

-

-

Calculate CAC and LTV

-

Test $50-150 price range

-

Corporate
-

-

Financials

-

Contact 3D providers and request for
quotes. Test commission model (%
revenues) with designers.
Refine our cost structure and define our
price. Prepare a complete market survey
around pricing by visiting B&M and online
jewelries.
Show MVP to potential customers and ask
for money
INTERVIEWS

Previous

Day 1

Day 2

Day 3

Day 4

Costumers

3

15

32

14

25

3

2

17

27

2

Designers / Partners

External advisors

5

TOTAL

8

17

32
Problem

Young men that want
to give a
Jewelry as a gift for a
special someone …

1. ..spend too much
time looking and
don‟t know what
to buy…
2. … and have
limited affordable
options to
generate „wow
effect‟

Solution

A jewelry that…
1. … helps the men
to find the right
jewelry among its
portfolio…
2. … has affordable
and well designed
pieces …
3. …and helps him
with features to
generate the „wow
effect‟

Features on Value
Proposition

1. Jewelry
recommendation
algorithm (based
on his special
someone`s
profile)
2. Large offering of
$50 to $150 well
designed pieces
3. Premium
packaging, love
messages inside
the package,
personalization
options


Online through website





Customers: Online ads on Facebook and
Google
Designers: design schools, odesk,
freelancer‟s portals


Sale of Jewelry
◦ Customer buys jewelry from website
◦ We outsource the 3-d printing of it and have it
packaged
◦ Pay a commission to the designer (% of list price of
design)
◦ The difference between price we sell at our COGS
(commission to designer + 3d printing +
packaging) is our profit on the piece
Bill

Matt

Roberto

26 years old professional in
Banking
$150k / year

33 years old professional in
Healthcare
$80k / year

37 years old Architect

Workaholic, loves to travel
and is on his 1st serious
relationship

Talented manager,
extremely busy, recently
married

Goes out at night to top
clubs and is a NFL fanatic

Enjoy his time with his wife
going to concerts and
theater shows, likes NBA
On weekends he goes out
to nice restaurants and
spend time with his family

Owns his own business, has
a busy agenda, is married
and has a 6 years old
daughter

On weekends goes jogging
and spend time with friends

$100k / year

Very little free time mostly
spent helping his wife with
his daughter
Spend weekends visiting
family and going out on
parks and other activities
with his wife and daughter
Total Available Market
US Jewelry
Market
$70Bn

Sample available market
Men 25-35
years, urban
areas, buying
$50-150
Jewelry
= $2.0 Bn

Target
market
= $5m
B&M / Online
Jewelry
Retailers

High-end
Mid/Low



Online
Jewelry
Retailers

High-end
Mid/Low



3D Product
Marketplaces

Gift idea
websites

Multiple items
No online gift
recommendation tools







No jewelry specialization
Cheap products
No online
recommendation tool
No jewelry specialization
No customer focus (e.g.
men, women, kids, etc)

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Kadeau columbia univ jan 2014.

  • 1. Lean Launch Pad 2013.02.17 DAY 5 u.n.k (previous name) Find the perfect jewelry for that special someone 26 interviews today 101 total interviews (+ 30 surveys) Team 30 Fabio Bergamo Tanay Jaipuria Zanella
  • 2. Consumers:  Value Proposition: Provide affordable unique and innovative design luxury jewelry to consumers Designers:  Value Proposition: Easy association with a strong brand and possibility to focus on design   Customer Segment: ◦ Female ◦ Urban areas ◦ <35 (possibly up to 55) ◦ Young professionals Customer Segment: ◦ 3D designers ◦ Young professionals / students ◦ Worldwide (english speakers)
  • 3. Failed hypothesis Confirmed hypothesis New learning What we did:    Interviewed 15 woman aged 25 to 35 years Interviewed two designers Posted job opportunity for designers What we learned: Major learnings Uniqueness is not important (!) Additional learnings Design is a key quality Consumers get and give jewelry more as a gift Designers are interested in selling through new jewelry website
  • 4. Canvas – Day 1 Key Partners • Designers • Production factory • Call center • Bloggers Key Activities • Advertise • Design jewelry • Curate (select) • Produce (highlight: polishing) • Packaging Key Resources • Web Platform • Designers network • Production partner (production methodolgy / technology) Value Proposition • Provide affordable unique luxury jewelry to consumers and association with strong brand to aspiring designers Consumers • Affordable few-of-akind luxury jewelry • Unique and innovative design • Possibility to remove other pieces of a bought jewelry from the market Designers • Easy association with a strong brand • Access to fashion consumers • Possibility to focus on design (we do all the mkting, finance, production and distribution) Cost Structure • Fixed Operational costs for platform development and maintenance • Fixed Operational Overhead costs (rent, utilities, etc.) • Fixed Operational costs for marketing and advertising • Variable costs associated with raw material and production/delivery Customer Relationships GET • Online Ad • Blogs • Designers network KEEP • Reward program • Mailing/Catalog GROW • Referral program Channels Online • Website • Fashion Blogs • Onlide ads / social media Customer Segments Consumers • Female • Urban areas • <35 (possibly up to 55) • Young professionals Designers • 3D designers • Young professionals / students • Worldwide (english speakers) Offline Fashion Magazines Fashion Expositions Pop up store (Christmas) Revenue Streams • Product sale
  • 5. Men aged from 25-35 who wanted to buy jewelry for their significant others/mothers/friends as gifts but didn‟t have the money to go for a Premium brand (Tiffany‟s/Cartier) didn‟t know how and where to choose
  • 6. Consumers:  Value Proposition: Quick, convenient and credible way for men to find a jewelry gift for that special someone and generate „wow effect‟ with affordable price ($50-150) Designers:  Value Proposition: Quick association with a NY brand, access to fashion consumers and focus only on design (% fee over sales)   Customer Segment: ◦ Male ◦ 25-40 years ◦ Urban professionals ◦ Income: $50k-150k / year ◦ Online shoppers (e.g. clothes, shoes) Customer Segment: ◦ 3D designers ◦ Young professionals / students ◦ Freelancer ◦ Worldwide
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. 34 suggestions found Too many options? Answer 3 more questions to help us help you. $ $ $ $ Ok, I want to answer.
  • 13. Find the perfect jewelery to that special someone! Extra question 1/3 34 suggestions found What hair style is more like her? Too many options? Answer 3 more questions to help us help you. $$ $$ $$ $$ I don‟t know. Next! Ok, I want to answer.
  • 14. 08 suggestions found Are you satisfied? Yes, save this profile please. No, I want to start over.
  • 15. Great Choice! Do you want to add a matching piece? Pith #2 by Duertnam $80 Uptown #2 by Westdesing $75 Total $155 $140 Steel Stone by GenderC&Gender $80 Total $160 $144 Yes, but I want to look for other options No, thanks. Lets proceed to packaging. 10% discount 10% discount
  • 16. Ok. Now let‟s make the perfect packaging: Pith #2 by Duertnam $80 Simple Packaging $4 Packaging +Message $7 Packaging + Photo $9 Packaging + Photo + Message $12 No thanks, I don‟t want a special packaging I want only a regular pouch.
  • 17. Great. Now is write that special words Write your message: Choose the style: Need help? Yes! Please get me some inspiration! To my eternal love, This is just a simple way…. Show me more styles Check your preview: To my eternal love, This is just a simple way…. Ok, I am done. Let‟s move.
  • 18. Here is the final result. Now go and impress that woman! Are you satisfied? Yes, please take me to the checkout Not yet, take me back so I can change it.
  • 19. Canvas – Day 2 Key Partners Key Activities • Designers • Production factory • Call center • Bloggers / Local Media • Advertise • Design jewellery • Curate (select) • Produce (highlight: polishing) • Packaging Value Proposition Consumers • • Alternative choice for Unique few-of-a-kind luxury jewellery gift $50-150 jewelry • • Quick anddesign and Innovative convenient quality find a gift way to • Possibility to remove jewelry other pieces of aeffect‟ • Generate „wow bought jewelleryand with low effort from the market price affordable Customer Relationships GET • Online Ad • Online Ad • Blogs / Media Buzz • Social Media Ad • Media Buzz • Designers network KEEP • Reward program • Reward program • Special occasions • Special occasions / / date reminders dates reminders GROW • Referral program Key Resources • Web Platform • Designers network • Production partner (production methodology / technology) Cost Structure • Platform development and maintenance • Marketing and advertising • Raw material and production/delivery • Designs • Customer care Channels Designers • Quick association with a NY strong brand • Access to fashion consumers • Possibility to focus on design (we do all the mkting, finance, production and distribution) Online • Website (sales • Website channel)media • Social • Fashion Blogs • Online ads / social media Customer Segments Consumers • Female • Male • Urban areas • 25-35 years • <35 years • Urban professionals • Young professionals • Looking to give a • Fashion as a gift but jewelry consumer cannot afford fine jewlery Designers • 3D designers • Young professionals / students • Unemployed or Freelancer • Worldwide (english speakers) Offline Fashion Magazines Fashion Expositions Pop up store Revenue Streams (Christmas) • Product sale • Pricing: $50 to $150 high-end fashion jewelry ($100 to $800, entry price
  • 20. Failed hypothesis Confirmed hypothesis New learning What we did:    Interviewed 32 men aged 25 to 45 years What we learned: Major learnings Men also would value a lot a premium packaging Competitors analysis Market size analysis Men struggle and would enjoy a recommendation platform to buy jewelry Additional learnings There is a sweet spot on the market for $50-$150 jewelry Man would consider to buy jewelry online within this price range
  • 21. Canvas – Day 3 Key Partners • 3D designers • 3D printers (Production factory) • Call center • Bloggers / Local Media / Pinterest Key Activities • Design jewellery • Curate • Produce • Package • Advertise Key Resources • Web Platform • Designers network • Production partner (production methodology / technology) Cost Structure • Raw material and production/delivery • Designers (% fee over sales) • Platform development and maintenance • Marketing and advertising Value Proposition Consumers • Quick and convenient way for men to find a jewelry gift for that special someone and generate „wow effect‟ with affordable price ($50-150) Designers • Quick association with a NY brand • Access to fashion consumers • Focus only on design (% fee over sales) Customer Relationships Consumers • GET: Online and social media, men‟s magazines • KEEP: reward program, 6month discounts, special occasions reminders • GROW: referral program Designers • GET: design schools, odesk, freelancer‟s portals • KEEP: reward program, career program Customer Segments Consumers • Male • 25-35 40 years • Urban professionals • Income: $50k150k / year • Online shoppers Designers • 3D designers • Young professionals / students • Unemployed or Freelancer • Worldwide Channels Online direct sales, social media and customer service Revenue Streams • Product sale • Pricing: $50 to $150 Online (web site) and costumer service
  • 22. Failed hypothesis Confirmed hypothesis New learning What we did:    1st half of the MVP for the website What we learned: Major learnings Printed men‟s magazine wouldn‟t work Interviewed 14 men aged 25 to 40 years, two designers and a 3D printer house Jobs posting results on oDesk Men search on the web on Google for jewelry Value proposition is attractive to designers (Get: on freelancers portals) Additional learnings Credibility is a key concern of men about the recommendation tool
  • 23. Canvas – Day 4 Key Partners • 3D designers • 3D printers • Bloggers / Local Media / Pinterest Key Activities • Curate • Produce • Package • Advertise Key Resources • Web Platform • Designers network • Production partner (production methodology / technology) Cost Structure • Raw material and production/delivery • Designers (% fee over sales) • Platform development and maintenance • Marketing and advertising, customer care Value Proposition Consumers • Quick, convenient and credible way for men to find a jewelry gift for that special someone and generate „wow effect‟ with affordable price ($50-150) Designers • Quick association with a NY brand • Access to fashion consumers • Focus only on design (% fee over sales) Customer Relationships Consumers • GET: Online and social media, magazines • KEEP: reward program, 6month discounts, special occasions reminders • GROW: referral program, crossell Customer Segments Designers • GET: design schools, odesk, freelancer‟s portals • KEEP: reward program, career program Designers • 3D designers • Young professionals / students • Freelancer • Worldwide Consumers • Male • 25-40 years • Urban professionals • Income: $50k150k / year • Online shoppers (e.g. clothes, shoes) Channels Online direct sales, social media and customer service Revenue Streams • Product sale • Pricing: $50 to $150 Online (web site) and costumer service
  • 24. Failed hypothesis Confirmed hypothesis New learning What we did:   Website and physical MVP What we learned: Major learnings Interviewed 10 men, 15 women and a 3D printer house It is possible to use 3D printing to: on-demand, high quality (Cartier and Tiffany starting to use) and cost effectively Women really like the packaging with personalized message inside Additional learnings Several inputs on the packaging and recommendation tool
  • 25. Canvas – Day 5 Key Partners • 3D designers • 3D printers • Bloggers / Local Media / Pinterest Key Activities • Curate • Produce • Package • Delivery • Advertise Key Resources • Web Platform • Designers network • Production partner (production methodology / technology) Cost Structure • Raw material and production/delivery • Designers (% fee over sales) • Platform development and maintenance • Marketing and advertising, customer care Value Proposition Consumers • Quick, convenient and credible way for men to find a jewelry gift for that special someone and generate „wow effect‟ with affordable price ($50-150) Designers • Quick association with a NY brand • Access to fashion consumers • Focus only on design (% fee over sales) Customer Relationships Consumers • GET: Online and social media, magazines • KEEP: 6-month discounts, special occasions reminders • GROW: referral program, crossell Customer Segments Designers • GET: design schools, odesk, freelancer‟s portals • KEEP: reward program, career program Designers • 3D designers • Young professionals / students • Freelancer • Worldwide Consumers • Male • 25-40 years • Urban professionals • Income: $50k150k / year • Online shoppers (e.g. clothes, shoes) Channels Online direct sales, social media and customer service Revenue Streams • Product sale • Pricing: $50 to $150 Online (web site) and costumer service
  • 26. What - Costumers - - - Designers - - 3D printers - How Develop an MVP of the “suggestion” tool roadmap - Reinforce our validation of our value proposition for men - Customer discovery about “wow effect” features Test if freelancer young professionals / students designers can be a source of quality designs for fashion and innovative 3D jewelries Reinforce our validation of our value proposition for designers Validate that 3D printing is strategically better than handcraft in terms of quality, cost and flexibility Test offering mom‟s and pop‟s jewelry pieces - - - - - Create a step-by-step. Test MVPs with customers (men and women), jewelry designers and fashion bloggers. “Stay out of the building” talking to men to better understand reasons, motivations and concerns of buying jewelry (online) “Stay out of the building” talking to women to better understand factors that create such effect. Test product MVP with them Start recruiting designers through job posting, design schools fairs and courses, odesk “Stay out of the building” talking to potential providers, better understand economics for freelancer designers Stay out of the building” interviewing jewelries, designers, 3D providers Contact them, test interest and product quality and design
  • 27. What Search for a trustworthy jewelry marketing/designer specialist (cofounder, consultant or employee) How - Contact our friends' and our own network Search for a programmer (third-party or employee) - Contact our friends' and our own network - Refine cost structure - - Calculate CAC and LTV - Test $50-150 price range - Corporate - - Financials - Contact 3D providers and request for quotes. Test commission model (% revenues) with designers. Refine our cost structure and define our price. Prepare a complete market survey around pricing by visiting B&M and online jewelries. Show MVP to potential customers and ask for money
  • 28. INTERVIEWS Previous Day 1 Day 2 Day 3 Day 4 Costumers 3 15 32 14 25 3 2 17 27 2 Designers / Partners External advisors 5 TOTAL 8 17 32
  • 29. Problem Young men that want to give a Jewelry as a gift for a special someone … 1. ..spend too much time looking and don‟t know what to buy… 2. … and have limited affordable options to generate „wow effect‟ Solution A jewelry that… 1. … helps the men to find the right jewelry among its portfolio… 2. … has affordable and well designed pieces … 3. …and helps him with features to generate the „wow effect‟ Features on Value Proposition 1. Jewelry recommendation algorithm (based on his special someone`s profile) 2. Large offering of $50 to $150 well designed pieces 3. Premium packaging, love messages inside the package, personalization options
  • 30.  Online through website   Customers: Online ads on Facebook and Google Designers: design schools, odesk, freelancer‟s portals
  • 31.  Sale of Jewelry ◦ Customer buys jewelry from website ◦ We outsource the 3-d printing of it and have it packaged ◦ Pay a commission to the designer (% of list price of design) ◦ The difference between price we sell at our COGS (commission to designer + 3d printing + packaging) is our profit on the piece
  • 32. Bill Matt Roberto 26 years old professional in Banking $150k / year 33 years old professional in Healthcare $80k / year 37 years old Architect Workaholic, loves to travel and is on his 1st serious relationship Talented manager, extremely busy, recently married Goes out at night to top clubs and is a NFL fanatic Enjoy his time with his wife going to concerts and theater shows, likes NBA On weekends he goes out to nice restaurants and spend time with his family Owns his own business, has a busy agenda, is married and has a 6 years old daughter On weekends goes jogging and spend time with friends $100k / year Very little free time mostly spent helping his wife with his daughter Spend weekends visiting family and going out on parks and other activities with his wife and daughter
  • 33. Total Available Market US Jewelry Market $70Bn Sample available market Men 25-35 years, urban areas, buying $50-150 Jewelry = $2.0 Bn Target market = $5m
  • 34. B&M / Online Jewelry Retailers High-end Mid/Low   Online Jewelry Retailers High-end Mid/Low  3D Product Marketplaces Gift idea websites Multiple items No online gift recommendation tools     No jewelry specialization Cheap products No online recommendation tool No jewelry specialization No customer focus (e.g. men, women, kids, etc)