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PRODUCT DIFFERENTIATION 
By : Satyam Singh 
B.Tech (ME-D) 2nd year 
110106247
PRODUCT DIFFERENTIATION 
It is a business level strategy in which firms attempt to create and exploit 
differences between their products and those offered by competitors by: 
•Adding new utilities 
•Meeting expectations of a particular target market segmentation 
These differences may lead to competitive advantage if customers perceive 
the difference and have a preference for the difference.
BASIS OF PRODUCT 
DIFFERENTIATION 
Form 
Features 
Customization 
Performance Quality 
Conformance Quality 
Durability 
Reliability 
Reparability 
Style
FORM 
Many products can be differentiated in form ; i.e. the size, shape, or physical 
structure of products. 
BISLERI 
 Easy to carry kit 
 Suitable for packages of 2 liter and more 
 Largest selling mineral water in India
Scooty Pep 
Available in colors like pink, magenta, orange etc 
95 Kg – easy to handle 
Gearless 
Target market – young, urban girls.
FEATURES 
Most products can be offered with varying features that supplement their basic 
function. 
Brooke Bond Red Label Natural 
 Added herbals with tea 
 Available in natural flavors of ginger, 
liquorices, cardamom and basil. 
 Positioning tea as health drink 
 Tag line “swasth rahe, mast rahe” 
 Targeted at family consumers – young, mature 
and old, seeking wellness.
Himalaya Herbals 
Range of 100+ natural herbs 
No chemical base used 
Punch line – purity and safety 
Promotes “Indian values” 
Priced higher than competitors 
Targets high classes – both youth and mature
CUSTOMIZATION 
Marketers can differentiate products by making them customized to an 
individual. 
Apple iphone 
Can be customized to users specifications 
Can download desired applications 
Best pocket gadget
PERFORMANCE QUALITY 
It is the level at which the product's primary characteristics operate (as 
most product are established at one of four performance levels : low, 
average, high, or superior). 
Google 
World’s most-preferred search engine 
Comprehensive data search on web with real pace 
Other feature include : 
Images, 
News, 
Maps, 
Weather forecasts, 
Mailing, 
Social networking etc
DURABILITY 
It is a measure of the product’s expected operating life under natural of 
stressful conditions, and a valued attribute for certain products. 
Woodland 
 Stands for strength 
 Rough and tough use 
 Symbol of masculinity
RELIABILITY 
It is a measure of the probability that a product will not malfunction or fail 
with in a specified time period. 
Godrej locks 
Trusted product for locks 
Synonymous with trust, protection, and integrity 
Implementation of latest technology and constant innovation
REPARABILITY 
It is measure of the ease of fixing a product when it malfunction or fails. 
CONFORMANCE QUALITY 
It is the degree to which all the produced units are identical and meet the 
promised specifications.
STYLE 
It describes the product`s look and feel to the buyer. 
Fastrack Watches 
Stylish watches and sunglasses 
Against the common belief that style comes with price 
Style without compromising quality 
Varieties like- hip-hop, denim, biker, army, sports etc
Puma 
Define sports life style 
Most stylish among sportswear 
Available even in different color combination
Thank You ……….

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differentiation of products

  • 1. PRODUCT DIFFERENTIATION By : Satyam Singh B.Tech (ME-D) 2nd year 110106247
  • 2. PRODUCT DIFFERENTIATION It is a business level strategy in which firms attempt to create and exploit differences between their products and those offered by competitors by: •Adding new utilities •Meeting expectations of a particular target market segmentation These differences may lead to competitive advantage if customers perceive the difference and have a preference for the difference.
  • 3. BASIS OF PRODUCT DIFFERENTIATION Form Features Customization Performance Quality Conformance Quality Durability Reliability Reparability Style
  • 4. FORM Many products can be differentiated in form ; i.e. the size, shape, or physical structure of products. BISLERI  Easy to carry kit  Suitable for packages of 2 liter and more  Largest selling mineral water in India
  • 5. Scooty Pep Available in colors like pink, magenta, orange etc 95 Kg – easy to handle Gearless Target market – young, urban girls.
  • 6. FEATURES Most products can be offered with varying features that supplement their basic function. Brooke Bond Red Label Natural  Added herbals with tea  Available in natural flavors of ginger, liquorices, cardamom and basil.  Positioning tea as health drink  Tag line “swasth rahe, mast rahe”  Targeted at family consumers – young, mature and old, seeking wellness.
  • 7. Himalaya Herbals Range of 100+ natural herbs No chemical base used Punch line – purity and safety Promotes “Indian values” Priced higher than competitors Targets high classes – both youth and mature
  • 8. CUSTOMIZATION Marketers can differentiate products by making them customized to an individual. Apple iphone Can be customized to users specifications Can download desired applications Best pocket gadget
  • 9. PERFORMANCE QUALITY It is the level at which the product's primary characteristics operate (as most product are established at one of four performance levels : low, average, high, or superior). Google World’s most-preferred search engine Comprehensive data search on web with real pace Other feature include : Images, News, Maps, Weather forecasts, Mailing, Social networking etc
  • 10. DURABILITY It is a measure of the product’s expected operating life under natural of stressful conditions, and a valued attribute for certain products. Woodland  Stands for strength  Rough and tough use  Symbol of masculinity
  • 11. RELIABILITY It is a measure of the probability that a product will not malfunction or fail with in a specified time period. Godrej locks Trusted product for locks Synonymous with trust, protection, and integrity Implementation of latest technology and constant innovation
  • 12. REPARABILITY It is measure of the ease of fixing a product when it malfunction or fails. CONFORMANCE QUALITY It is the degree to which all the produced units are identical and meet the promised specifications.
  • 13. STYLE It describes the product`s look and feel to the buyer. Fastrack Watches Stylish watches and sunglasses Against the common belief that style comes with price Style without compromising quality Varieties like- hip-hop, denim, biker, army, sports etc
  • 14. Puma Define sports life style Most stylish among sportswear Available even in different color combination