2. PRODUCT DIFFERENTIATION
It is a business level strategy in which firms attempt to create and exploit
differences between their products and those offered by competitors by:
•Adding new utilities
•Meeting expectations of a particular target market segmentation
These differences may lead to competitive advantage if customers perceive
the difference and have a preference for the difference.
4. FORM
Many products can be differentiated in form ; i.e. the size, shape, or physical
structure of products.
BISLERI
Easy to carry kit
Suitable for packages of 2 liter and more
Largest selling mineral water in India
5. Scooty Pep
Available in colors like pink, magenta, orange etc
95 Kg – easy to handle
Gearless
Target market – young, urban girls.
6. FEATURES
Most products can be offered with varying features that supplement their basic
function.
Brooke Bond Red Label Natural
Added herbals with tea
Available in natural flavors of ginger,
liquorices, cardamom and basil.
Positioning tea as health drink
Tag line “swasth rahe, mast rahe”
Targeted at family consumers – young, mature
and old, seeking wellness.
7. Himalaya Herbals
Range of 100+ natural herbs
No chemical base used
Punch line – purity and safety
Promotes “Indian values”
Priced higher than competitors
Targets high classes – both youth and mature
8. CUSTOMIZATION
Marketers can differentiate products by making them customized to an
individual.
Apple iphone
Can be customized to users specifications
Can download desired applications
Best pocket gadget
9. PERFORMANCE QUALITY
It is the level at which the product's primary characteristics operate (as
most product are established at one of four performance levels : low,
average, high, or superior).
Google
World’s most-preferred search engine
Comprehensive data search on web with real pace
Other feature include :
Images,
News,
Maps,
Weather forecasts,
Mailing,
Social networking etc
10. DURABILITY
It is a measure of the product’s expected operating life under natural of
stressful conditions, and a valued attribute for certain products.
Woodland
Stands for strength
Rough and tough use
Symbol of masculinity
11. RELIABILITY
It is a measure of the probability that a product will not malfunction or fail
with in a specified time period.
Godrej locks
Trusted product for locks
Synonymous with trust, protection, and integrity
Implementation of latest technology and constant innovation
12. REPARABILITY
It is measure of the ease of fixing a product when it malfunction or fails.
CONFORMANCE QUALITY
It is the degree to which all the produced units are identical and meet the
promised specifications.
13. STYLE
It describes the product`s look and feel to the buyer.
Fastrack Watches
Stylish watches and sunglasses
Against the common belief that style comes with price
Style without compromising quality
Varieties like- hip-hop, denim, biker, army, sports etc
14. Puma
Define sports life style
Most stylish among sportswear
Available even in different color combination