I made this as part of my TCS recruitment process... A presentation for potential employees at a hypothetiical career fair.

1. TCS E-COM
A TCS EXPRESS & LOGISTICS SERVICE

2. KEY STATS
INTRODUCTION
MISSION AND VISION
WHAT WE LOOK FOR
CORE STRATEGIES
CULTURE AT TCS E-COM
WHY TCS?
WHY E-COM?
BUILD YOUR CAREER AT TCS E-
COM
RECOGNITION
AWARDS AND ACHIEVEMENTS
APPLY NOW!

3. KEY STATS FOR TCS
Worldwide
Destinations3500+ TCS
Workers10,000+
Offices
Across
Pakistan
740+
Tracked
Delivery
Vehicles
480+

4. INTRODUCTION
 TCS Courier Company came into existence
in year 1983 with the symbol of ‘Trust and
Reliability’ in order to serve customers
across the globe.
 TCS E-COM (Pvt.) Limited, a separate entity
of TCS Holdings (Pvt.) Limited. It is home to
two diversified business activities that never
compromise on the quality of services they
provide whilst working with the motto of
providing customer satisfaction, employee
motivation and technological innovation.

5. MISSION AND VISION
 Mission Statement
To direct all organizational efforts at building
upon the existing organizational strengths and
brand recognition to achieve enhanced
levels of profitable growth in the core
business.
Furthermore, we aim to diversify into new areas
that complement as well as supplement the
core business areas, along with the
diversification aimed at achieving excellent and
industry leader status in the new areas.
 Vision
Delivering beyond
Customer
Expectations

7. Yayvo.com offers an assortment of the leading preferred local and global
brands including, but not limited to Electronics, Mobile and Gadgets, Beauty
Items, apparel for Men & Women, Lifestyle items, Books, and edible items.
At Yayvo.com our aim is to make the online shopping experience not only fun
and fast, but more importantly simple, easy, and convenient,
offering all official warranty products.

8. For over two decades, Sentiments Express, a division of TCS E-Com (Pvt.) Limited has been
the messenger of special moments, enabling people to communicate emotions to their loved
ones and express feelings of appreciation, across Pakistan and some global regions.
Our vision is to aggressively expand beyond the local horizon and make Sentiments Express
the brand of choice for overseas Pakistanis who can place online orders
both for getting products delivered in Pakistan or in other countries.

9. WHAT WE LOOK FOR
 Make life simple, convenient and easy for our people and customers.
 Create happiness for self and others.
 Embed ethics and transparency in everything we do.
 Be humble and respectful.
 Do more with less.
 Build a team of passionate people!
 Give it all you got and be fearless.
 What you do is more important than who you are.
 Trust and empower people
 Enable our people to align their personal goals with their career aspirations.

10. CORE STRATEGIES

11. CULTURE AT TCS E-COM
TCS employees aim
to be open to
unconventional ideas
and services, and to
deftly recognize
industry trends at
early stages

12. WHY TCS?
 It is the market leader in the courier industry of Pakistan with
a market share of more than 60% and 5000 corporate
customer base that includes famous companies like Philips,
Sony, LG and etc.
 In comparison to local competitors, TCS has a wider
operational base that includes UK, Pakistan, Canada and
UAE. UAE being the hub of TCS for international services.
 “Voice of Customer” at TCS brings in the customers’
feedbacks and complaints that means TCS strives to satisfy
its customers in the best way possible.
 Customers can track and trace their consignments through
different online tracking tools provided by TCS.
 It is capable of delivering goods within Pakistan through its
air fleet comprising of six chartered aircrafts whereas
FedEx relies on commercial air lines.

13. WHY E-COM?
"With e-commerce industry booming and gaining momentum in
Pakistan, TCS is nowhere behind. In fact, we are far ahead when
it comes to bringing everything at the doorstep of our customers
within minutes.
When you remove the physical boundaries of a store, you offer a
plethora of convenience to your customers; and this is what TCS
stands for – making customers’ lives convenient and easy.”
M.A. Mannan (President and CEO TCS Holdings)

14. BUILD YOUR CAREER AT TCS E-COM
 Monitoring: Supervisors and managers continuously monitor all
employees and their work, either individual or in teams.
Operational disorder report (ODR), is one tool utilized to evaluate
the gap between the projected objectives and result.
 Training: We believe in adding value to our people so everyone
has periodic on- and off-the-job training.
 Recognition and Appreciation: The management places great
emphasis on the information and ideas provided by sales rep and
encourage them by a good compensation package

15. BUILD YOUR CAREER AT TCS E-COM
 Communication at TCS: There is an open door policy,
where an employee can directly communicate with their
supervisor, heads or even executives when facing any
problem and an intranet connection for communication
across departments and geographical locations.
 Continuous motivation: Managers motivate their
subordinates with both intrinsic and extrinsic incentives
such as salary increments, peaceful environment, and
recognition awards, paid leaves, food, travel and other
benefits.

16. RECOGNITION
Harvard Business School recognized our
achievements and developed a prestigious
case study in 2003 for its 'International
Entrepreneurship' MBA course. ‘A model of a
highly effective company from the developing
world’ is how TCS is mentioned in the
textbooks used by Harvard Business School.
With this achievement, TCS has become the
first organization in Pakistan to have a case
study written on it by Harvard Business School.
Philip Kotler, the international
marketing guru, in his latest
South Asian edition of “Principles
of Marketing,” carries a case study on
TCS, and also a special mention of
the TCS Sentiments Express
Website. These are now being
taught at business schools across
South Asia.

17. AWARDS AND ACHIEVEMENTS
Super Brands Award 2008-09
Consumer Choice Award-2015
Brands Icon Award
Brands of the Year’ Award
ISO 9001:2000 Certification
Best Fleet Management Company Award by ENERCON
Telecom Excellence Award

18. THANK YOU FOR YOUR TIME!
APPLY NOW:
http://www.tcs-e.com/jobs/