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Tcs presentation

  1. 1. TRANZUM COURIER SERVICE
  2. 2. INTRODUCTION Ever since its inception in 1983, TCS Pakistan has continued to lead, the courier and logistics service industry in Pakistan through innovation, pioneering spirit, commitment and passion. Came as a domestic courier company. Starting with just 25 shipments.
  3. 3. INTRODUCTION TCS with its international look now caters South Asia with over 2000 locations in Pakistan. TCS Pakistan has also largely helped redefine the very path and direction for the entire industry to follow. TCS has wide network of 140 offices 2 dedicated chartered planes including Boeing 737, 187 fully equipped modern satellite-tracked ground vehicles, 3000 plus couriers and more than 6000 employees.
  4. 4. INTRODUCTION TCS provides express and logistics services in the C2C, B2B and B2C segments. TCS head office building is strategically located near Hajj Terminal at Karachi airport. Airport allow efficient movement of Express and Logistics within Pakistan and Worldwide.
  5. 5. VISION STATEMENT  "TCS will be recognized and respected as professional, innovative, profitable information, and knowledge based logistics/services enterprise, with the objective of growing into a regional and global player, with emphasis on the Middle East, Europe and North America" MISSION STATEMENT  "The TCS People will however be encouraged to be open to unconventional ideas and services and recognize new trends at very early stages"
  6. 6. BUSINESS SCOPE “We are catering to the need of “delivery” of promises. A promise to deliver your time define and sensitive documents safely”.
  7. 7. TCS CORE VALUES  Quality  TCS people should direct every effort to deliver maximum value and satisfaction to our customers.  Profitability through Efficiency  Efficiency will be the hallmark of TCS people to optimize profitability and growth.
  8. 8. TCS Core Values(Cont’d)  Ethics  Nothing unethical shall be practiced by TCS people in relation to our customers and the world at large.  Justice  Justice to be the guiding principle  of TCS people.
  9. 9. REGIONS 350 Cities in Pakistan Network divided into three regions South Region (Karachi, Quetta, Sukkur, Hyderabad) North Region (Lahore, Faisalabad, Multan) Central Region (Rawalpindi/Islamabad, Gujranwala, Peshawar)
  10. 10. MARKETING CHANNEL  Off line advertisement franchise are itself it’s marketing channels  delivering to customer value
  11. 11. Distribution Channel CASH BUSINESS CORPORATE BUSINESS (Through walk –in) (Through Account) BIKES LESS THAN 2 KGS EXPRESS MORE THAN 2 KGS OFFICES OVERLAND SHIPPING CARGO GENERAL COURIER INDUSTRY
  12. 12. FUNCTIONS AND APPLICATIONS International courier service Domestic courier express Overland express Octara Intiana Visatronix
  13. 13. INTERNATIONAL COURIER SERVICE TCS provide various international documents and parcel services.  Freight Express Red Box Student Express
  14. 14. DOMESTIC COURIER EXPRESS Mail management service MMS TCS provides overnight express Same day delivery Fragile & Special Handling Express Holiday Delivery Out of service area Economical Red Boxes
  15. 15.  Gift delivery  Gourmet cake  Floral bouquets  Sweets  Perfume  Mango Tango
  16. 16. OVERLAND SERVICE Warehousing and Distribution (W&D). Fleet Solutions. Door to door pickup and delivery. Refrigerated cargo handling service also available .
  17. 17.  Independent business unit  Event management  Publications  Marketing and Corporate service  Government & NGO Sector in Pakistan & UAE
  18. 18.  Umrah  Travel  Working Visa  Study Visa  Visit Visa
  19. 19. COMPETITOR AND THEIR BUSINESSES General Courier Segment (Express) 1.Leopards 2.OCS 3.TNT Heavy Equipmen t Segment 1.DHL 2.Fed-Ex 3.UPS 4.TNT Gift Delivery 1.OCS
  20. 20. LEADING INDICATOR  Technology  Speed/time delivery  Trust  Price consciousness
  21. 21. WHAT DO CUSTOMER WANT  Time delivery  Speed  Reliability  Brand image  Minimum price  Dealing with customers  Flexible payment  Insurance courage  Money back guarantee
  22. 22. Awards and Achievements Super Brands Award 2008-09 Consumer Choice Award-2010 Brands Icon Award
  23. 23. Awards and Achievements  ‘Brands of the Year’ Award  ISO 9001:2000 Certification  Earned Goodwill in Canada

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