courier service strategy

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courier service strategy

  1. 1. PRATIK DATTANI SHRIYA RATHOD MBA SEC – (C) ROLL NO- 44-45 TOPIC- COURIER SERVICE STRATEGY 1
  2. 2. INTRODUCTION :INTRODUCTION : A Courier Is Much Faster, Safer And Secured Than Ordinary Mail. It Is A Specialized Service With Authenticated Signatures.
  3. 3. HISTORY OF COURIER SERVICES INHISTORY OF COURIER SERVICES IN INDIAINDIA International Courier Industry had its start some 15-20 years ago. The courier industry was initially limited to the four metros – New Delhi, Mumbai, Kolkata, Chennai and to some extent to Bangalore.. A courier company anywhere in the world has its primary virtue is its efficiency to render services. The better the quality of service, the more the satisfied customers, better the chances of survival.
  4. 4. COURIER COMPANY IN INDIACOURIER COMPANY IN INDIA There are Over All 3000 Courier Services in India who Deals Locally, Domestic and International Basis.  Professional Courier Company - South India's Leading Courier  First Flight Couriers - Domestic & International Courier Services  Blue Dart  Business Express India  DHL Courier Service India  TNT Courier Service India  UPS Courier Service India  FedEx Couriers  International Courier service  DTDC  ARAMEX
  5. 5. FIRST FLIGHT COURIERSFIRST FLIGHT COURIERS  First Flight Courier is a Leading Courier Company In India.  First Flight has an online Tracking facility.  It does e-booking of Domestic and international couriers based in India.  It is the safest courier in India and provides Services at a Competitive Rates. Zone / Sector 100 gm 250 gm 500 gm Intra City 20.00 30.00 45.00 Within State 30.00 45.00 65.00 Rest of India 65.00 85.00 130.00 International 100.00 165.00 220.00
  6. 6. A professional courier is a company which does work to deliver messages, packages and mail. This company is doing work of couriers which is like mail services and such as speed, security, tracking, signature, specialization and individualization of services, a professional service is like premium services, but this courier are more costly than other mail services.
  7. 7. DTDCDTDC    DTDC Courier & Cargo Ltd. is one of the leading Express distribution company in India covering both domestic and international services. Incorporated in the year 1990, DTDC is in its 20th year of operations in India. It has a large delivery network covering close to 10,000 Pincodes giving its customers the best reach in the country.  DTDC Courier and Cargo Ltd. is a national courier company with the largest network of delivery destinations, with minimal branding and advertising effort, the company today has become a generic brand. The company today operates through its 176 own controlling Regional Offices and Branch Offices & over 4,000 Franchisee Offices spread across the length & breadth of the country under the control of its Corporate Office situated at Bangalore, the IT Capital of the country.
  8. 8. MARKET SHARE OF COURIER SERVICEMARKET SHARE OF COURIER SERVICE (ORGANISED - SECTOR)(ORGANISED - SECTOR)
  9. 9.  Remain the BEST Postal Service Provider for Germany Become the Logistics Company for the World.
  10. 10. DHL -WORK FLOW (COntD.)DHL -WORK FLOW (COntD.) Cargo or Courier Airport Destination / Hub courier Air India or Kingfisher Passenger Destination Warehouse Destination Destination found? DHL Office at Destination Reverse logistics to sender A
  11. 11.  1.Under certain circumstances, due to unavailability of t he recipient, several repeatdeliveries have to be made leading to higher costs.  2.Creating extensive network and carrying out international expansion.  3.Lack of own fleet of air fleet in countries like India resulting in delays.  4.International parcels have to pass the custom check before they can be sent to other countries; certain parcels get delayed for more than 24 hours.  5.Shipping volume rises and falls tremendously as the economy climbs and dips.
  12. 12. Competitors in indiaCompetitors in india
  13. 13. 1-In courier services sector major company is providing services but in India flight courier is leading company in courier sector. 2-And in Internatiol level DHL is leading company in courier sector. 3-Courier facility in India is very cheaper and minimum charges we can send courier from one destination to another.

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