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Curriculum vitae
PERSONAL INFORMATION Sandro Servino
Currently in Quadra SQN 214 Block H, Apart 505, Brasilia/Brazil, 70873080 Brasília (Brazil)
+55 61 999625557
sandro.servino@gmail.com
https://www.linkedin.com/in/sandroservino/?locale=en_US
http://sandroservino.blogspot.com.br/
Sex Male | Date of birth 20/03/1970 | Nationality Brazilian, Italian
JOB APPLIED FOR Database administrator
WORK EXPERIENCE
01/12/2018–Present IT Infrastructure Coordinator and Database MS SQL SERVER
SEBRAE NACIONAL, Brasília (Brazil)
www.sebrae.com.br
1 Coordination of the IT Infrastructure team
2 Database Administrator MS SQL SERVER and DBATeam Coordination:
- Management of 900 Databases (MS SQL SERVER) in distributed environments;
- Execution of implementation projects, configuration, migration and administration of SQL databases;
- Elaboration of several data models for Corporate Systems according to the best practices (normal
forms);
- Design and architecture of solutions;
- Elaboration of T-SQL codes;
- Analysis and problem solving;
- Execution of task automation (scripting).
08/08/2016–11/2018 IT Project Manager
SEBRAE NACIONAL, Brasília (Brazil)
www.sebrae.com.br
Main Projects :
- Contract and Implementation of LNS Solution for the Sebrae System (1 million enrollments / year)
with savings of US $ 1,000,000 (One million dollars / year);
- Contracting and Deployment of DataCenter (Environment colocation and host);
- Contracting and implementation of Corporate Data Links for 27 states (Country Level);
- Contracting and implementation of Unified Communication Solution - IP Telephony (700 extensions)
- Development of Corporate Systems for 27 states (Country Level), acting as SCRUM MASTER.
01/11/2011–07/08/2016 IT Manager
SEBRAE NACIONAL, Brasília (Brazil)
www.sebrae.com.br
- Strategic and budgetary planning of IT areas;
- Leadership in project management, taking care of performance indicators, quality and satisfaction of
internal and external clients;
- Project Cost Negotiator.
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 1 / 6
Curriculum vitae Sandro Servino
Main experiences and projects:
- Implementation IT Infrastructure: Planning and management of IT infrastructure deployment for
Sebrae National Headquarters (CDP, local area network, servers, client machines, video
conferencing, WAN network, IP telephony, physical and logical moving Logical (server and client
applications);
- Corporate DataCenter Deployment: Planning and management of DC service contracting and
physical and logical moving);
- Data Network Implementation: Planning and management of the Corporate Network deployment
between capitals;
- Self-Service Terminals Project: Planning and management of the implementation of 1000 self-
service terminals for the entire Sebrae System (Brazil);
- Corporate CRM Project: Leadership in the definition and implementation of the integration platform of
more than 100 systems, aiming at the implementation of the new corporate CRM solution of the
Sebrae System (Brazil);
- Artificial Intelligence Project. 7 Implementation of the Security Technology Infrastructure for the
Sebrae System.
01/12/2002–30/11/2011 Systems Analyst and DBA MS SQL SERVER
SEBRAE NACIONAL
www.sebrae.com.br
- Database Administration (SQL SERVER)
- Data Management - Development of the project and data model of technical systems such as
customer service system, single registration, training, contracts and agreements, fairs, credit,
consulting and processes;
- Software Requirements Analyst (RUP);
- Metric Analyst;
- Data Management;
- Business Intelligence;
- Data Scientist (SQL);
- BI / DW (OLAP, using Microsoft technology).
01/06/1996–02/11/2000 Digital literacy teacher
University Center - FAESA, vitória (Brazil)
https://www.faesa.br
Teacher Disciplines:
- Data Management
- Database Administration
- Programming language Project Coordinator
01/01/2004–01/01/2010 Database Consultant (MS SQL SERVER)
Outside Consultant
- Consultancy in databases of several companies
- Performance Tunning in Database MS SQL SERVER
- Development of data models and construction of corporate databases
01/01/2004–01/10/2010 Computer Systems Instructor
Independent Instructor
- MS SQL SERVER instructor (Microsoft Solutions Provider, City Hall of Vitória, Correios do Brasil,
Sebrae);
- CASE tool instructor like ERWIN and PowerDesigner;
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 2 / 6
Curriculum vitae Sandro Servino
- Instructor Data Modeling;
- Instructor Windows, DOS, MS Office, MS Access (Various companies).
08/08/1994–30/11/2002 Systems Analyst and DBA MS SQL SERVER
SEBRAE (Unidade Estado do Espirito Santo), Espirito Santo (Brazil)
http://www.sebrae.com.br/sites/PortalSebrae/ufs/es?codUf=8
- Data Manager (logical and physical data models - ER);
- Database Administrator MS SQL SERVER;
- Modeling of corporate bases through the Power Designer and ERWin tools;
- Support developers;
- Corporate Systems Requirements Analyst;
- Business Intelligence.
01/01/1993–27/07/1994 IT System Analyst
Belgo Mineira S.A
ArcelorMittal, Vitória (Brazil)
http://longos.arcelormittal.com.br/
Systems Project Manager, as a highlight: Development of Corporate System to obtain ISO 9000
Certification
01/01/1992–03/12/1992 IT System Analyst
Chocolates Garoto S/A, Vila Velha (Brazil)
https://www.garoto.com.br/a_garoto#1
Developer of Computer Systems, as a highlight: Development of Corporate System for the operation
of the Race 10 Miles Garoto.
https://en.wikipedia.org/wiki/Dez_Milhas_Garoto
01/01/1991–30/12/1991 IT System Analyst
Clube de Regatas Alvares Cabral, vitória (Brazil)
http://clubealvarescabral.com.br/sobre-o-clube/
Developer of Computer Systems, as a highlight: Development of Corporate System for the
management of club members.
02/03/1985–20/12/1987 IT Application Developer
MetalData Dados e Sistemas, vitória (Brazil)
- Developer of Computer Systems;
- Programming instructor.
01/01/1990–01/12/1990 IT Application Developer
Suporte Computadores e Sistemas, vitória (Brazil)
- Developer of Computer Systems;
- Programming instructor;
- HelpDesk
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 3 / 6
Curriculum vitae Sandro Servino
01/01/1988–01/12/1989 IT Application Developer
MilMicros Sistemas, vitória (Brazil)
- Developer of Computer Systems;
- Programming instructor;
- HelpDesk
EDUCATION AND TRAINING
01/01/2009–01/10/2010 MSc Knowledge Management and Information Technology
Catholic University of Brasilia, Brasília (Brazil)
https://ucb.catolica.edu.br
Thesis: Stressors Factors in IT Professionals and Their Coping Strategies.
https://bdtd.ucb.br:8443/jspui/handle/123456789/4/browse?
type=author&order=ASC&rpp=20&value=Servino%2C+Sandro
Article: Interinstitutional
Journal of Psychology
http://pepsic.bvsalud.org/scielo.php?script=sci_abstract&pid=S1983-82202013000200007
01/01/2008–03/12/2008 IT Governance MBA
Catholic University of Brasilia, Brasília (Brazil)
https://ucb.catolica.edu.br
https://cdn2.hubspot.net/hubfs/3814721/Pós-Graduação%20EAD%20-%20Matrizes
%202018.3/Matriz%20Governança%20de%20Tecnologia%20da%20Informação.pdf
Monograph: Results-Driven Strategic Management and its Impact on Society
01/01/1997–07/12/1997 Faculty of Administration of Espirito Santo
Graduate School Education
01/01/1992–02/12/1996 Graduation in Business Administration with emphasis in Systems
Analysis
Faculty of Humanities of Victoria, vitória (Brazil)
01/01/2019–01/01/2019 DevOps Essentials Professional Cetificate (DEPC)
Certiprof.com, Brasília (Brazil)
https://www.certiprof.com/successful-candidates-register/
Código da Credencial: 31077232
01/02/2019–01/02/2019 Scrum Foudation - Professional Certificate (SFPC)
Certprof.com, Brasília (Brazil)
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 4 / 6
Curriculum vitae Sandro Servino
https://www.certiprof.com/successful-candidates-register/
Código da Credencial: 31076568
01/01/2019–01/01/2019 EF SET Certificate (B2)
English Live
https://www.efset.org/cert/UmX6ty
01/10/2018–01/11/2018 Scrum Master Professional I (PSM I)
https://www.scrum.org/certification-list
01/02/2010–05/02/2010 ITIL Foundation Certified
https://www.exin.com/certifications
01/01/1996–01/01/1996 Microsoft Certified Professional - MCP - Administration MS SQL
SERVER
Microsoft Corp.
01/01/2010–01/12/2018 Other Courses
Technology
Business Intelligence - SQL Server and Analysis Services 2016, Big Data, Cobit Foundation, Rup, MS
Sql Server Administration, MS Sql Server Implementation, MS Sql Server Performance Tunning, SQL
Language, Windows Server, UNIX, COBOL, MS Visual Basic, PowerDesigner, Erwin, UML, ITIL,
Scrum, MS Access, Python for Data Science and Machine Learning, Database Expert: SQL
Language and Administration, DBA Sql Server 2016 Essential, Advanced Databases and SQL
Querying, Hadoop Starter Kit, Big Data and Hadoop Essentials.
Management
Leadership Program - AESE - Lisbon - Portugal, How to Become a Leader, How to Negotiate and
Succeed, Leadership Development and Training, Project Management, Contract Management.
PERSONAL SKILLS
Mother tongue(s) Portuguese
Foreign language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B2 C1 B2 B2 C1
https://www.efset.org/cert/UmX6ty
Spanish B1 B1 A2 A2 A1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills
- Good communication skills acquired through the experience of teaching higher education course for
4 years, and more than 20 years as an instructor and lecturer of subjects related to information
technology;
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 5 / 6
Curriculum vitae Sandro Servino
- Good communication skills due to busy leadership positions and project management and IT teams;
- Good communication skills due to experience of more than 10 years as an analyst of requirements
for development of computer systems and consulting in various companies;
- Good communication skills due to relationships with several IT teams over more than 25 years.
Organisational / managerial skills
- Good coordination capacity of IT Infrastructure and Database team (currently responsible for a team
of 10 people);
- As IT Manager I coordinated a team of 40 employees and about 400 employees in outsourced
companies, in 45 contracts;
- As IT Manager, I have managed 30 million dollars/ year of management, managing more than 100
national corporate systems and more than 900 databases.
Job-related skills
- Good domain of building data models and corporate databases (OLTP and OLAP);
- Tutoring Skills;
- Competence in Requirements Analysis and Function Point Metrics;
- High capacity in teamwork;
- Competence in Conflict Management and customer focus;
- Leadership ability.
Digital skills SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem-
solving
Proficient user Proficient user Proficient user Proficient user Proficient user
Digital skills - Self-assessment grid
Scrum Master Professional I (PSM I)
DevOps Essentials Professional Cetificate (DEPC)
Scrum Foudation - Professional Certificate (SFPC)
Microsoft Certified Professional - MCP - Administration MS SQL SERVER
EF SET Certificate (B2)
ITIL Foundation
Other skills
- Choral Singer (Tenor): I am passionate about Music and choral singing. I have participated in two
singing groups for 4 years;
- Mountain biking and diving;
- I have a Blog (http://sandroservino.blogspot.com) where I describe my subjects of interest in the
branch of information technology;
- Digital marketing. I developed sales site and wrote ebooks on Forex Market and Stock Exchange,
selling in 12 months, over 1000 ebooks on these subjects.
Driving licence B
7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 6 / 6

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Sandro servino

  • 1. Curriculum vitae PERSONAL INFORMATION Sandro Servino Currently in Quadra SQN 214 Block H, Apart 505, Brasilia/Brazil, 70873080 Brasília (Brazil) +55 61 999625557 sandro.servino@gmail.com https://www.linkedin.com/in/sandroservino/?locale=en_US http://sandroservino.blogspot.com.br/ Sex Male | Date of birth 20/03/1970 | Nationality Brazilian, Italian JOB APPLIED FOR Database administrator WORK EXPERIENCE 01/12/2018–Present IT Infrastructure Coordinator and Database MS SQL SERVER SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br 1 Coordination of the IT Infrastructure team 2 Database Administrator MS SQL SERVER and DBATeam Coordination: - Management of 900 Databases (MS SQL SERVER) in distributed environments; - Execution of implementation projects, configuration, migration and administration of SQL databases; - Elaboration of several data models for Corporate Systems according to the best practices (normal forms); - Design and architecture of solutions; - Elaboration of T-SQL codes; - Analysis and problem solving; - Execution of task automation (scripting). 08/08/2016–11/2018 IT Project Manager SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br Main Projects : - Contract and Implementation of LNS Solution for the Sebrae System (1 million enrollments / year) with savings of US $ 1,000,000 (One million dollars / year); - Contracting and Deployment of DataCenter (Environment colocation and host); - Contracting and implementation of Corporate Data Links for 27 states (Country Level); - Contracting and implementation of Unified Communication Solution - IP Telephony (700 extensions) - Development of Corporate Systems for 27 states (Country Level), acting as SCRUM MASTER. 01/11/2011–07/08/2016 IT Manager SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br - Strategic and budgetary planning of IT areas; - Leadership in project management, taking care of performance indicators, quality and satisfaction of internal and external clients; - Project Cost Negotiator. 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 1 / 6
  • 2. Curriculum vitae Sandro Servino Main experiences and projects: - Implementation IT Infrastructure: Planning and management of IT infrastructure deployment for Sebrae National Headquarters (CDP, local area network, servers, client machines, video conferencing, WAN network, IP telephony, physical and logical moving Logical (server and client applications); - Corporate DataCenter Deployment: Planning and management of DC service contracting and physical and logical moving); - Data Network Implementation: Planning and management of the Corporate Network deployment between capitals; - Self-Service Terminals Project: Planning and management of the implementation of 1000 self- service terminals for the entire Sebrae System (Brazil); - Corporate CRM Project: Leadership in the definition and implementation of the integration platform of more than 100 systems, aiming at the implementation of the new corporate CRM solution of the Sebrae System (Brazil); - Artificial Intelligence Project. 7 Implementation of the Security Technology Infrastructure for the Sebrae System. 01/12/2002–30/11/2011 Systems Analyst and DBA MS SQL SERVER SEBRAE NACIONAL www.sebrae.com.br - Database Administration (SQL SERVER) - Data Management - Development of the project and data model of technical systems such as customer service system, single registration, training, contracts and agreements, fairs, credit, consulting and processes; - Software Requirements Analyst (RUP); - Metric Analyst; - Data Management; - Business Intelligence; - Data Scientist (SQL); - BI / DW (OLAP, using Microsoft technology). 01/06/1996–02/11/2000 Digital literacy teacher University Center - FAESA, vitória (Brazil) https://www.faesa.br Teacher Disciplines: - Data Management - Database Administration - Programming language Project Coordinator 01/01/2004–01/01/2010 Database Consultant (MS SQL SERVER) Outside Consultant - Consultancy in databases of several companies - Performance Tunning in Database MS SQL SERVER - Development of data models and construction of corporate databases 01/01/2004–01/10/2010 Computer Systems Instructor Independent Instructor - MS SQL SERVER instructor (Microsoft Solutions Provider, City Hall of Vitória, Correios do Brasil, Sebrae); - CASE tool instructor like ERWIN and PowerDesigner; 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 2 / 6
  • 3. Curriculum vitae Sandro Servino - Instructor Data Modeling; - Instructor Windows, DOS, MS Office, MS Access (Various companies). 08/08/1994–30/11/2002 Systems Analyst and DBA MS SQL SERVER SEBRAE (Unidade Estado do Espirito Santo), Espirito Santo (Brazil) http://www.sebrae.com.br/sites/PortalSebrae/ufs/es?codUf=8 - Data Manager (logical and physical data models - ER); - Database Administrator MS SQL SERVER; - Modeling of corporate bases through the Power Designer and ERWin tools; - Support developers; - Corporate Systems Requirements Analyst; - Business Intelligence. 01/01/1993–27/07/1994 IT System Analyst Belgo Mineira S.A ArcelorMittal, Vitória (Brazil) http://longos.arcelormittal.com.br/ Systems Project Manager, as a highlight: Development of Corporate System to obtain ISO 9000 Certification 01/01/1992–03/12/1992 IT System Analyst Chocolates Garoto S/A, Vila Velha (Brazil) https://www.garoto.com.br/a_garoto#1 Developer of Computer Systems, as a highlight: Development of Corporate System for the operation of the Race 10 Miles Garoto. https://en.wikipedia.org/wiki/Dez_Milhas_Garoto 01/01/1991–30/12/1991 IT System Analyst Clube de Regatas Alvares Cabral, vitória (Brazil) http://clubealvarescabral.com.br/sobre-o-clube/ Developer of Computer Systems, as a highlight: Development of Corporate System for the management of club members. 02/03/1985–20/12/1987 IT Application Developer MetalData Dados e Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor. 01/01/1990–01/12/1990 IT Application Developer Suporte Computadores e Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor; - HelpDesk 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 3 / 6
  • 4. Curriculum vitae Sandro Servino 01/01/1988–01/12/1989 IT Application Developer MilMicros Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor; - HelpDesk EDUCATION AND TRAINING 01/01/2009–01/10/2010 MSc Knowledge Management and Information Technology Catholic University of Brasilia, Brasília (Brazil) https://ucb.catolica.edu.br Thesis: Stressors Factors in IT Professionals and Their Coping Strategies. https://bdtd.ucb.br:8443/jspui/handle/123456789/4/browse? type=author&order=ASC&rpp=20&value=Servino%2C+Sandro Article: Interinstitutional Journal of Psychology http://pepsic.bvsalud.org/scielo.php?script=sci_abstract&pid=S1983-82202013000200007 01/01/2008–03/12/2008 IT Governance MBA Catholic University of Brasilia, Brasília (Brazil) https://ucb.catolica.edu.br https://cdn2.hubspot.net/hubfs/3814721/Pós-Graduação%20EAD%20-%20Matrizes %202018.3/Matriz%20Governança%20de%20Tecnologia%20da%20Informação.pdf Monograph: Results-Driven Strategic Management and its Impact on Society 01/01/1997–07/12/1997 Faculty of Administration of Espirito Santo Graduate School Education 01/01/1992–02/12/1996 Graduation in Business Administration with emphasis in Systems Analysis Faculty of Humanities of Victoria, vitória (Brazil) 01/01/2019–01/01/2019 DevOps Essentials Professional Cetificate (DEPC) Certiprof.com, Brasília (Brazil) https://www.certiprof.com/successful-candidates-register/ Código da Credencial: 31077232 01/02/2019–01/02/2019 Scrum Foudation - Professional Certificate (SFPC) Certprof.com, Brasília (Brazil) 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 4 / 6
  • 5. Curriculum vitae Sandro Servino https://www.certiprof.com/successful-candidates-register/ Código da Credencial: 31076568 01/01/2019–01/01/2019 EF SET Certificate (B2) English Live https://www.efset.org/cert/UmX6ty 01/10/2018–01/11/2018 Scrum Master Professional I (PSM I) https://www.scrum.org/certification-list 01/02/2010–05/02/2010 ITIL Foundation Certified https://www.exin.com/certifications 01/01/1996–01/01/1996 Microsoft Certified Professional - MCP - Administration MS SQL SERVER Microsoft Corp. 01/01/2010–01/12/2018 Other Courses Technology Business Intelligence - SQL Server and Analysis Services 2016, Big Data, Cobit Foundation, Rup, MS Sql Server Administration, MS Sql Server Implementation, MS Sql Server Performance Tunning, SQL Language, Windows Server, UNIX, COBOL, MS Visual Basic, PowerDesigner, Erwin, UML, ITIL, Scrum, MS Access, Python for Data Science and Machine Learning, Database Expert: SQL Language and Administration, DBA Sql Server 2016 Essential, Advanced Databases and SQL Querying, Hadoop Starter Kit, Big Data and Hadoop Essentials. Management Leadership Program - AESE - Lisbon - Portugal, How to Become a Leader, How to Negotiate and Succeed, Leadership Development and Training, Project Management, Contract Management. PERSONAL SKILLS Mother tongue(s) Portuguese Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English B2 C1 B2 B2 C1 https://www.efset.org/cert/UmX6ty Spanish B1 B1 A2 A2 A1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills - Good communication skills acquired through the experience of teaching higher education course for 4 years, and more than 20 years as an instructor and lecturer of subjects related to information technology; 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 5 / 6
  • 6. Curriculum vitae Sandro Servino - Good communication skills due to busy leadership positions and project management and IT teams; - Good communication skills due to experience of more than 10 years as an analyst of requirements for development of computer systems and consulting in various companies; - Good communication skills due to relationships with several IT teams over more than 25 years. Organisational / managerial skills - Good coordination capacity of IT Infrastructure and Database team (currently responsible for a team of 10 people); - As IT Manager I coordinated a team of 40 employees and about 400 employees in outsourced companies, in 45 contracts; - As IT Manager, I have managed 30 million dollars/ year of management, managing more than 100 national corporate systems and more than 900 databases. Job-related skills - Good domain of building data models and corporate databases (OLTP and OLAP); - Tutoring Skills; - Competence in Requirements Analysis and Function Point Metrics; - High capacity in teamwork; - Competence in Conflict Management and customer focus; - Leadership ability. Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problem- solving Proficient user Proficient user Proficient user Proficient user Proficient user Digital skills - Self-assessment grid Scrum Master Professional I (PSM I) DevOps Essentials Professional Cetificate (DEPC) Scrum Foudation - Professional Certificate (SFPC) Microsoft Certified Professional - MCP - Administration MS SQL SERVER EF SET Certificate (B2) ITIL Foundation Other skills - Choral Singer (Tenor): I am passionate about Music and choral singing. I have participated in two singing groups for 4 years; - Mountain biking and diving; - I have a Blog (http://sandroservino.blogspot.com) where I describe my subjects of interest in the branch of information technology; - Digital marketing. I developed sales site and wrote ebooks on Forex Market and Stock Exchange, selling in 12 months, over 1000 ebooks on these subjects. Driving licence B 7/7/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 6 / 6