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Sandro servino
1.
Curriculum vitae PERSONAL INFORMATION
Sandro Servino Currently in Quadra SQN 214 Block H, Apart 505, Brasilia/Brazil. Observation: Arriving in Porto (October 2019)., Vila Nova de Gaia (Portugal) +55 61 999625557 sandro.servino@gmail.com https://www.linkedin.com/in/sandroservino/?locale=en_US http://sandroservino.blogspot.com.br/ Sex Male | Date of birth 20/03/1970 | Nationality Brazilian, Italian JOB APPLIED FOR IT Manager/Project Manager and DataBase Administrator WORK EXPERIENCE 01/12/2018–Present ICT Infrastructure Coordinator and Database Administrator SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br 1 IT Infrastructure Team Coordination - Coordination of the computer network team, including 700 desktops, 600 IP telephony extensions, 80 servers, 80 access point, 2 CPD (Data Processing Center) and 1 outsourced External Data Center; - Coordination of security team and contract with Company specialized in Information Security; - Analysis and interpretation of information and transformation into strategy for the IT Infrastructure area through tools such as MS Power BI, QLIK Sense and Excel (Pivot Table). 2 DBAS Team Coordination and Acting as Systems Administrator Database Manager in MS SQL SERVER Technology - Management of 900 Databases (MS SQL SERVER) in distributed environments; - Execution of implementation projects, configuration, migration and administration of SQL databases; - Design and architecture of solutions; - Development of T-SQL codes; - Implementation of BI's with ETL (SSIS); - Analysis and problem solving; - Execution of task automation (scripting); - Operational and preventive backup maintenance (Backups and Restore Tests), database security controls and integrity controls. 3 - Designer of Relational (OLTP) and Multidimensional Databases (OLAP Cubes - Star Schema and Snow Flake); - Development of various data models for corporate systems according to best practices (normal forms); - Design and development of database architecture, data structure, tables, dictionaries and nomenclatures of corporate systems such as CRM, ERP, corporate project control systems and decision support systems; - Conducting research and advice on the selection, application and implementation of database management tools such as PostGree and MySQL; - Development and implementation of policies, documentation, standards and data management models; - Development of policies and procedures for database access and use. 08/08/2016–11/2018 ICT Project Manager SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 1 / 8
2.
Curriculum vitae Sandro
Servino Main Projects : Systems - Development of Corporate Systems for 27 states (Country Level), acting as SCRUM MASTER; - Database Designer (Relational Data Models) using the Power Designer and ERWIN tools; - Conducting tests. IT Infrastructure - Planning, management and execution of the Project for Implementation of the new Distance Learning Solution (LNS) for the Sebrae System (1 million enrollments / year), with savings of over U $ 1,000,000.00 per year; - Project planning, management and execution to contract DataCenter (colocation and host environment) at national level; - Project planning, management and execution to contract Corporate Data Links for 27 states (Country Level); - Planning, management and execution of the Project for hiring IP Telephony Unified Communication Solution (700 extensions); - Planning, management and execution of the Project to contract Unified Communication Solution (National Video Platform); - Planning, management and execution of the project for hiring BigData Solution. 01/11/2011–07/08/2016 ICT Manager SEBRAE NACIONAL, Brasília (Brazil) www.sebrae.com.br Occupation: IT Manager – Period: 2011 – 2016 - Strategic planning and budgeting of IT areas (Annual Budget of US $ 35M, 40 employees, 50 contracts with outsourced companies with about 400 outsourced professionals); - Elaboration of Sebrae Nacional ICT Master Plans; - Leadership in project management, ensuring the performance, quality and satisfaction indicators of internal and external clients; - Project cost negotiator; - Analysis and interpretation of information and transformation into strategy for the company through tools such as Power Bi and Excel (Pivot Table); - Member Committee: Social Networks, Security Policy, Business Continuity Policy and Procurement; - Analysis and interpretation of information and transformation into strategy for the company through tools such as MS Power BI, Tableau and Excel (Pivot Table); Main achievements: - Technologies Implantation for New Headquarters Sebrae; - CRM Implantation (MS Dynamics); - COBIT and ITIL implementation; - Sebrae Corporate Database creation; - Development of 79 corporate systems; - Implantation of 1,000 self-service terminals; - Implementation of information security policies and tools. - Implementation of infrastructure assets (computer network, IP telephony, video conferencing, servers , desktops , firewalls, etc. ) - Project Implementation of Datacenters , computer network, IP telephony, software factories , information security , Internet links , self-service terminals and service desk; - Implementation of governance indicators panel; - implementation of corporate social network Sebrae System; - Implementation of the Information and Communication Technology Security Policy at Sebrae and the Business Continuity Policy, increasing the security levels for the institution; - Mapping and implementation of ICT Unit processes, following Cobit and ITIL best practices in the customer service process, with an impact of over 30% on customer satisfaction. Occupation: TIC Infrastructure coordination – Period: 2011 – 2009 Main achievements: 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 2 / 8
3.
Curriculum vitae Sandro
Servino - Implementation of IT infrastructure projects such as videoconferencing , computer network and information security. Occupation: Systems Analyst and Data Base Administrator – Period: 2009 – 2002 Main achievements: - Development of corporate database Sebrae System (All Brazil ). - Developing systems for clients (CRM); - Development of strategic management system oriented outcome (Sigeor) ; - Database administration MS Sql Server; - BI/OLAP (MS Sql Server); - Managed data (data scientist); - Metric analyst (function point); - Requirements analyst of several systems to customers. 01/12/2002–30/11/2011 Systems Analyst and DBA MS SQL SERVER SEBRAE NACIONAL www.sebrae.com.br - Database Administration (SQL SERVER) - Data Management - Development of the project and data model of technical systems such as customer service system, single registration, training, contracts and agreements, fairs, credit, consulting and processes; - Software Requirements Analyst (RUP); - Metric Analyst; - Data Management; - Business Intelligence; - Data Scientist (SQL); - BI / DW (OLAP, using Microsoft technology). 01/06/1996–02/11/2000 Professor University Center - FAESA, vitória (Brazil) https://www.faesa.br Teacher Disciplines: - Data Management - Database Administration - Programming language Project Coordinator 01/01/2004–01/01/2010 Database Consultant (MS SQL SERVER) Outside Consultant - Consultancy in databases of several companies - Performance Tunning in Database MS SQL SERVER - Development of data models and construction of corporate databases 01/01/2004–01/10/2010 Computer Systems Instructor Independent Instructor - MS SQL SERVER instructor (Microsoft Solutions Provider, City Hall of Vitória, Correios do Brasil, Sebrae); - CASE tool instructor like ERWIN and PowerDesigner; - Instructor Data Modeling; - Instructor Windows, DOS, MS Office, MS Access (Various companies). 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 3 / 8
4.
Curriculum vitae Sandro
Servino 08/08/1994–30/11/2002 Systems Analyst and DBA MS SQL SERVER SEBRAE (Unidade Estado do Espirito Santo), Espirito Santo (Brazil) http://www.sebrae.com.br/sites/PortalSebrae/ufs/es?codUf=8 - Data Manager (logical and physical data models - ER); - Database Administrator MS SQL SERVER; - Modeling of corporate bases through the Power Designer and ERWin tools; - Support developers; - Corporate Systems Requirements Analyst; - Business Intelligence. 01/01/1992–30/07/1994 ICT System Analyst IT International Technology Company, vitória (Brazil) Main Projects: - Development of Corporate System for the management of club members; - Development of Corporate System for the operation of the Race 10 Miles Garoto. (https://en.wikipedia.org/wiki/Dez_Milhas_Garoto). - Development of Corporate System to obtain ISO 9000 Certification to http://longos.arcelormittal.com.br/. 01/01/1991–15/12/1991 ICT Application Developer Create Computers and Systems Ltda - Developer of Computer Systems; - Programming instructor. 01/01/1988–01/12/1990 ICT Application Developer Suporte Computadores e Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor; - HelpDesk 01/01/1986–01/12/1987 ICT Application Developer MilMicros Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor; - HelpDesk 02/03/1985–20/12/1986 ICT Application Developer MetalData Dados e Sistemas, vitória (Brazil) - Developer of Computer Systems; - Programming instructor. EDUCATION AND TRAINING 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 4 / 8
5.
Curriculum vitae Sandro
Servino 01/01/2009–01/10/2010 MSc Knowledge Management and Information Technology Catholic University of Brasilia, Brasília (Brazil) https://ucb.catolica.edu.br Thesis: Stressors Factors in IT Professionals and Their Coping Strategies. https://bdtd.ucb.br:8443/jspui/handle/123456789/4/browse? type=author&order=ASC&rpp=20&value=Servino%2C+Sandro Article: Interinstitutional Journal of Psychology http://pepsic.bvsalud.org/scielo.php?script=sci_abstract&pid=S1983-82202013000200007 01/01/2008–03/12/2008 MBA IT Governance Catholic University of Brasilia, Brasília (Brazil) https://ucb.catolica.edu.br https://cdn2.hubspot.net/hubfs/3814721/Pós-Graduação%20EAD%20-%20Matrizes %202018.3/Matriz%20Governança%20de%20Tecnologia%20da%20Informação.pdf Monograph: Results-Driven Strategic Management and its Impact on Society 01/01/1997–07/12/1997 Postgraduate School Education College of Administration of Espirito Santo 01/01/1992–02/12/1996 Graduate in Business Administration with emphasis in Systems Analysis College of Humanities of Victoria, vitória (Brazil) 01/01/1996–01/01/1996 Microsoft Certified Professional - MCP - Administration MS SQL SERVER Microsoft Corp. 01/10/2018–01/11/2018 Scrum Master Professional I (PSM I) https://www.scrum.org/certification-list 01/02/2019–01/02/2019 Scrum Foudation - Professional Certificate (SFPC) Certprof.com, Brasília (Brazil) https://www.certiprof.com/successful-candidates-register/ Código da Credencial: 31076568 01/01/2019–01/01/2019 DevOps Essentials Professional Cetificate (DEPC) Certiprof.com, Brasília (Brazil) https://www.certiprof.com/successful-candidates-register/ Código da Credencial: 31077232 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 5 / 8
6.
Curriculum vitae Sandro
Servino 01/01/2019–01/01/2019 EF SET Certificate English (B2) English Live https://www.efset.org/cert/UmX6ty 01/02/2010–05/02/2010 ITIL Foundation Certified https://www.exin.com/certifications 01/01/2010–01/12/2018 Other Courses Technology - Business Intelligence - SQL Server and Analysis Services 2016; - Business Intelligence - ETL Integration Services 2016; - MS Sql Server Administration; - MS Sql Server Implementation; - MS Sql Server Performance Tunning; - MS Sql Server (20764 - Admin a SQL 2016 Database); - MS Sql Server (20765 - Provisioning SQL 2016 Databases); - DBA Sql Server 2016 Essential; - Advanced Databases and SQL Querying; - MS Access Advance/VBA; - Database Expert; - Oracle VM VirtualBox; - SQL Language; - SQL Language and Administration; - PL/SQL Oracle - Big Data; - Big Data and Hadoop Essentials; - Hadoop Starter Kit; - WEKA; - Python for Data Science and Machine Learning - MS Power BI; - BI Academy; - Qlik Sense; - Tableau; - PowerDesigner; - Erwin; - SQL Power Arquitect; - Scrum Master; - Cobit Foundation 5; - ITIL Foundation; - Rup; - UML; - Python; - R; - RStudio; - MS Visual Basic; - COBOL; Management - Leadership Program - AESE - Lisbon - Portugal; - How to Become a Leader; - How to Negotiate and Succeed; - Leadership Development and Training; - Project Management; 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 6 / 8
7.
Curriculum vitae Sandro
Servino - Contract Management; - Excel for Managers - Finance. PERSONAL SKILLS Mother tongue(s) Portuguese Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C1 C1 C1 C1 C1 https://www.efset.org/cert/UmX6ty Spanish B1 B1 A2 A2 A1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills - Good communication skills acquired through the experience of teaching higher education course for 4 years, and more than 20 years as an instructor and lecturer of subjects related to information technology; - Good communication skills due to busy leadership positions and project management and IT teams; - Good communication skills due to experience of more than 10 years as an analyst of requirements for development of computer systems and consulting in various companies; - Good communication skills due to relationships with several IT teams over more than 25 years. Organisational / managerial skills - Good coordination capacity of IT Infrastructure and Database team (currently responsible for a team of 10 people); - As IT Manager I coordinated a team of 40 employees and about 400 employees in outsourced companies, in 45 contracts; - As IT Manager, I have managed 30 million dollars/ year of management, managing more than 100 national corporate systems and more than 900 databases. Job-related skills - Good domain of building data models and corporate databases (OLTP and OLAP); - Tutoring Skills; - Competence in Requirements Analysis and Function Point Metrics; - High capacity in teamwork; - Competence in Conflict Management and customer focus; - Leadership ability. Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problem- solving Proficient user Proficient user Proficient user Proficient user Proficient user Digital skills - Self-assessment grid Scrum Master Professional I (PSM I) DevOps Essentials Professional Cetificate (DEPC) Scrum Foudation - Professional Certificate (SFPC) 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 7 / 8
8.
Curriculum vitae Sandro
Servino Microsoft Certified Professional - MCP - Administration MS SQL SERVER EF SET Certificate (B2) ITIL Foundation Other skills - Choral Singer (Tenor): I am passionate about Music and choral singing. I have participated in two singing groups for 4 years; - Mountain biking and diving; - I have a Blog (http://sandroservino.blogspot.com) where I describe my subjects of interest in the branch of information technology; - Digital marketing. I developed sales site and wrote ebooks on Forex Market and Stock Exchange, selling in 12 months, over 1000 ebooks on these subjects. Driving licence B 2/9/19 © European Union, 2002-2019 | http://europass.cedefop.europa.eu Page 8 / 8
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