Sandeep Sharma has over 11 years of experience in sales, operations, collections, and management roles in the healthcare and telecommunications industries. He has a proven track record of revenue generation, cost savings, and effective team management. His previous roles include Regional Program Manager at PCB Trust, Programme Manager at GVK-EMRI, Assistant Manager of Sales and Collections at Sai Info Systems, and other positions with ARCIL-ARMS and Reliance Communications.

1. SANDEEP SHARMA
Mobile: - 9887220095, 9929002822
E-mail:- sandeepbpr05@gmail.com
Career Snapshot
Professional with over 11 years of experience
Sales, Operation & Collections Team and agency management
Brand awareness & public engagement Vendor identification & management
Channel partner profitability Effective Field operations
EXECUTIVE SUMMARY
• 11 years of rich experience and Exposure of handling Sales and filed operations.
• Significant contribution in revenue generation and cost saving with effective team management.
• Well versed with telecom sales and partner management.
• Rich experience in vendor & public engagement towards brand, analysis, team management.
PROFESSIONAL GROWTH PATH
July-2015 - Feb 2016.... Regional Program Manager ,Operation PCB Tust.
June-2013–june 2015 Programme Manager, Operations GVK-EMRI.
Dec-2011–May-2013 Asst. Manger, Sales & Collection Sai Info System (India) Ltd.
Aug-2008–Nov-2011 Sr. Resolution Officer, Loans ARCIL- ARMS.
Sep-2004–Aug-2008 Associate Manager, Collections RelianceCommunication.
PROFRSSIONAL EXPERIENCE:Present
Employer PCB Trust
Duration July-2015--Cont....
Designation & Department Regional Program Manager,Operation)
• Job Responsibilities:
• Responsible for Operations of Medical mobile unit/medical mobile van in Bharatpur,Dholpur and
Karaui District
• Responsible for Partner relations, leveraging Govt Relations in the Districts.conduct of Executive
Committee meeting with the MD/PD of State National Rural Health Mission , District Cheif Medical &
Health officer and District PRogram manger.
• Responsible in all review meetings in the District conducted by Govt. Authorities
• provide leadership of 100 to 150 employees in the area of operations.
• Ensure prompt care of patients taken and better fleet management to ensure maximum uptime of
ambulances.
• Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and
effectively manage vendor relations for smooth operations.
PROFRSSIONAL EXPERIENCE: Previous
Employer GVK-EMRI
Duration June-2013–Cont....
Designation & Department Programme Manager, Operations )
• Job Responsibilities:

2. • Responsible for Operations of 108 Ambulances in the assigned district(s). To provide leadership to 150
to 200 employees in the area of operations.
• Responsible for Partner relations, leveraging Govt Relations in the Districts. Adhere to SLAs on conduct
of Executive Committee meeting with the District Collector(s), once in every quarter and also represent
GVK -EMRI, in all review meetings in the District conducted by Govt. Authorities
• Handling operations issues and escalations from key stake holders in the District.
• Maintaining good Hospital Relations to ensure prompt care of patients taken by 108 ambulances
• Responsible for handling maximum emergencies possible in the assigned territory through the optimum
utilization of available resources through proper manpower planning & positioning, better fleet
management to ensure maximum uptime of ambulances.
• Effectively manage and motivate Field manpower for smooth operations.
• Ensure cordial relations with the Media, conduct Press meets periodically and ensure optimal media
coverage about 108 services in the assigned area of operations.
• Develop comprehensive plans to conduct EM training programs in the assigned territory
• Responsible for conducting brand awareness campaigns/activities/public engagement activities
Presentations, Events, co- branding etc .
• Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and
effectively manage vendor relations for smooth operations.
• Driving Key Initiatives for strengthening operations.
• Handling & dissemination of MIS reports
PROFESSIONAL EXPERIENE: Previous
Employer Sai Info System (India) Ltd.
Duration Dec-2011–May-2013
Department & Designation Asst. Manger, Sales & Collection
• Job Responsibilities:
• Partnering with BSNL and offering Voice and Video Telephony Services and Data Center Services.
• Sales of various plans/data packs
• Offer a comprehensive portfolio of Products and services to customers.
• Up selling various products and plans
PROFESSIONAL EXPERIENCE: Previous
Employer ARCIL- ARMS.
Duration Aug-2008–Nov-2011
Department & Designation Sr. Resolution Officer, Home loans/Commercial vehicle loans
• Job Responsibilities:
• Team and Agency management with MIS updation.
• Reducing Delinquency, Audit Compliance
• Helping in Resolution of disputed cases(RTP & SERVICE ISSUES)
• Allocation of cases, handling customer’s service issue.
• Helping in execution of legal cases (SARFAESI & 138 NI Act )
• Meeting Collection Targets
PROFESSIONAL EXPERIENCE: Previous
Employer Reliance Communication.
Duration Sep-2004–Aug-2008
Department & Designation Associate Manager, Collections
• Job Responsibilities:
• Responsible for soft and hard (CRO) collection in the Corporate Business and extra responsible for
Broadband collection.
• Agency Co-coordinator for Alwar Cluster.
• Managing Credit & Collections of the cluster in Enterprise Business Group.
• Responsible Collection for all the buckets, Involuntary Churn, customer retention, Bad debts, &
collection cost for the Cluster.

3. • Managing Customer Accounting. & Bill delivery of Cluster.
• Direct & Indirect Management of Collection Agencies through a team of Agency Managers. Recruitment,
Training & Monitoring of all the Collection agencies to increase soft & hard Collection of the Cluster.
• Overall management of credit & collections team to ensure fulfillment of deliverables expected from
them,
• Ensure the targeted collections and keep the outstanding under desire levels distribution & related
activities for ALWAR Cluster.
ACADEMIC /PROFESSIONAL CREDENTICALS:
• MBA, Marketing & HR 2005 AAI, Deemed University Allahabad.
• Master of Arts 2002 Rajasthan University, Jaipur.
• Graduation with Arts 2000 Rajasthan University, Jaipur.
• Higher Secondary 1994 Raj. Board of Sec. Edu. Ajmer.
• Secondary 1992 Raj. Board of Sec. Edu. Ajmer.
PERSONAL VITAE
Nationality Indian
Father’s Name Sh. Ram Niwas Sharma
Date of Birth 15th July 1976
Marital Status Married
Languages Known English, Hindi
Address of Correspondence E-25 Ranjeet Nagar
Bharatpur, Rajasthan
I hereby declare that all the particulars furnished above are to the best of my Knowledge true and correct.
Sandeep Sharma