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Missouri                                          OTC
                                                  U.S.
                                                          Black
                                        unknown            2%
                                          26%
                                                         American /Alaskan
                                                              native
                                                                1%



                      Non Resident Alien
           Hispanic          0%
              2%
                      Asian/Pacific Islander
                              1%




                                                            White
                                                            68%
Fundamental Cultural Differences

                 Communication Styles

                        Attitudes Toward Conflict

                           Approaches to Completing Tasks

                           Decision Making Styles

                        Attitudes Toward Disclosure

                 Approaches to Knowing
DuPraw, M., & Axner, M. (1997). Working on common cross-cultural communication challenges. Retrieved November 25, 2011, from pbs.org:
http://www.pbs.org/ampu/crosscult.html
Idioms
Idiom                              Language             Translation
Not hanging noodles on your ears   Russian              Not kidding
To live like a maggot in bacon     German               Live in luxury
To reheat cabbage                  Italian              Rekindle an old flame
Like fingernail and dirt           Spanish, Mexico      Well suited
Bang our butt on the ground        French               Die laughing
Plucked like a chicken             Yiddish              Exhausted
To bite the elbow                  Russian              To cry over spilled milk
Smoke from 7 orifices of head      Chinese              To be furious
To become naked                    Japanese             To go broke, poor
An ant milker                      Arabic               A miser, tight wad
Give it to someone with cheese     Spanish              To deceive
Squeezer of limes                  Hindi                Self invited guest, idler
To smell a sock                    Portuguese, Brazil   Not very bright
To give the pumpkin                Spanish              To stand someone up
To hang oneself                    Spanish              To get married

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Multiculturalism Training for Tutors

  • 1.
  • 2. Missouri OTC U.S. Black unknown 2% 26% American /Alaskan native 1% Non Resident Alien Hispanic 0% 2% Asian/Pacific Islander 1% White 68%
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Fundamental Cultural Differences Communication Styles Attitudes Toward Conflict Approaches to Completing Tasks Decision Making Styles Attitudes Toward Disclosure Approaches to Knowing DuPraw, M., & Axner, M. (1997). Working on common cross-cultural communication challenges. Retrieved November 25, 2011, from pbs.org: http://www.pbs.org/ampu/crosscult.html
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Idioms Idiom Language Translation Not hanging noodles on your ears Russian Not kidding To live like a maggot in bacon German Live in luxury To reheat cabbage Italian Rekindle an old flame Like fingernail and dirt Spanish, Mexico Well suited Bang our butt on the ground French Die laughing Plucked like a chicken Yiddish Exhausted To bite the elbow Russian To cry over spilled milk Smoke from 7 orifices of head Chinese To be furious To become naked Japanese To go broke, poor An ant milker Arabic A miser, tight wad Give it to someone with cheese Spanish To deceive Squeezer of limes Hindi Self invited guest, idler To smell a sock Portuguese, Brazil Not very bright To give the pumpkin Spanish To stand someone up To hang oneself Spanish To get married

Editor's Notes

  1. Multiculturalism
  2. Many times when we talk about mutliculturalism we first think of race. OTC ‘s diversity of race appears to be loosely similar to the state of Missouri (including St. Louis and Kansas City)… which is loosely similar to US. However, southwest Missouri has a less diverse population than either KC and St. Louis areas.
  3. Avoid Stereotypes:Magnus Armstrong: Ginger-bearded, kilt-wearing, heavy-drinking Scottish stereotypes ahoy! Armstrong's a fairly unpleasant character, but due to an unwavering loyalty to his fellow countrymen (and women) he refuses numerous opportunities to kill off Archer on account of her Scottish roots.At a psychology conference in England years ago, a woman said to me "I'll knock you up in the morning." I was initially taken aback by her bizarre suggestion, but it did occur to me that I might not understand her intent. Eventually, it turned out that what she meant was "I'll knock on your door in the morning so that we can meet for breakfast to discuss the panel we're on."e Operative: No One Lives Forever (commonly shortened to No One Lives Forever, abbreviated NOLF) is a first-person shooter video game with stealthConsider the Latin Lover. It is not a concept you come across in Latin America. It seems to be an American stereotype--perhaps shared by some other non-Latin cultures. One possible origin of the concept is in a cultural misunderstanding regarding personal space. While there are variations throughout Latin America, and in the United States as well, in general Latin Americans stand closer to one another when speaking than do Americans. When a Latin American man is talking to an American woman, from her point of view he is entering her personal space. There are several reasons an American man might do so, one of which is erotic interest. If she finds him attractive, and interprets his proximity as a sign of interest--even though he had no such intent--she may reciprocate. Cultures differ in how men respond to unsolicited expressions of interest from a woman, and machismo varies from place to place in Latin America, but in general it is quite likely that the man will respond in turn, leading to an escalation of sexual interest, and providing "evidence" for the Latin Lover stereotype.A cultural misunderstanding occurs when something--a word, gesture, object, social context, almost anything you can think of--has different meanings in two cultures.Women belong in the home cooking and cleaning, plus look sexy doing it. I bought a pink broom!To have crossed eyes can be taken as a person who has a mental disabilityBeing in a wheelchair may mean to some that you are lazy, such as using the one at Wal-mart… my own account with wheelchair and handicap sign.People who are gay are sex crazed.Women are bad drivers.Musicians such as ZZ top score all kinds of women and drugs.
  4. Emphasize similarities but value differencesThese two ladies may be from different cultural backgrounds, it is okay to talk to someone about their culture as long as you are respectful. You may assume the difference here is race, but there are many cultures that aren’t so easily identified such as sexual orientation, employment, health issues, gender issues, physical disabilities, poverty, religion, occupations, politics… and the list goes on.Friend I interviewed for the topic of race said that she preferred the word ‘black’ when denoting her race. She said the term ‘person of color’ to her is ‘on the level of the ‘n’’ word. She stated when people use the term “African-American”, they are trying to be so careful that it actually becomes condescending. Don’t be afraid to respectfully ask. (Get advice before you do from Jake ;-)
  5. Respect the right of others to have opinions that are different from your own.You may not agree with someone’s views… racism, religion, sexuality, poverty, politics, gender issues, disability, incarceration, etc… you should never in the TLC try to impart your views on someone else.Politics and Religion are off task and an exceptional no no
  6. Open-minded- patient , you don’t necessarily have to get the student to see your point of view… listen to them and learn how they learn. Study them, you are in no hurry to solve everything right now.
  7. ProfessionalismYou may not agree with someone’s views… racism, sexuality, poverty, diability, incarceration, etc… but it is your job to tutor and to be professional no matter what.Take care of your appearance, be aware of how your behavior may be interpreted. Discuss appropriate topics for the task at hand. Ask multicultural questions when the time is right and respectful. Steer clear if you’re unsure and thank the person who enlightened you.
  8. Diversity Power Shuffle ActivityObjectiveTo acknowledge that we have all been members of privileged and oppressed groups in our lives, sometimes we were not even aware of our membership in these groups since membership is most often not deliberate.MaterialsPower Shuffle "Line A" and "Line B" WorksheetProceduresLine up in two straight lines facing each other. Identify one line as Line A, another line as Line B.Throughout this activity, Line A will represent a status of privilege, opportunity, or advantage. Line B will represent a status of disadvantage or oppression.Following the cues of the facilitator, move to the line that best identifies a present or past situation for you.Explain that as you facilitate the exercise, you would like them to silently reflect on the following:Who else is in the group? Who is in the other group? How do I feel about being a member of "this group"? How do I feel about not being a member of the "other group"? How often am I a part of group "A" - privilege, opportunity, or advantage? How often am I a part of group "B" disadvantage, oppression? How does it feel? Remind the participants that this activity should be done in complete silence. Begin the activity by reading the cues from the Power Shuffle Worksheet. (example: "Move to Line B if you are a person of color non Anglo. Look up and down your own line. Who are the members of your group? Look across at the other group? Who are the members of the other group?")Complete the activity.Refer to The Power Shuffle Worksheet for debrief. Power Shuffle "Line A" and "Line B" Worksheet "Line A“then "Line B"Men - womenPerson who is not black Person who is Black, One or both parents completed college Neither parent completed collegeFirst language is English First language is other than EnglishBorn in the United States Immigrant/born outside the United States"Abled“ Have an obvious or invisible physical or learning disabilityNon-Jewish JewishProtestant CatholicGrew up financially secure Grew up working class or poorHeterosexual You or a close family member is gay, lesbian, or bisexualSlim, average weight Perceives self to be fat, overweightAthletic "Clutz"Always employed as adult Ever been unemployed (not by choice)Non Latino, Hispanic, etc. Latino, Chicano, Hispanic, MexicanNever been incarcerated, held against your will You or close family member ever been held against your will in any kind of a mental institution or jailMarried Single women over 45*Men would typically be in "Line A" and women in "Line B". In the field of education, men tend to be the minority, and as a result, for today's activity, we have placed them in the "B" column.DebriefIn small groups, share and discuss the feelings you had being a member of a privileged and/or oppressed group. How did you feel about those members of the opposite group? When you were "targeted", what feelings, thoughts, images did you have? When you were advantaged, what were some of the subtle and overt privileges and pay offs? How did you feel in the privileged group?
  9. Different Communication Styles The way people communicate varies widely between, and even within, cultures. One aspect of communication style is language usage. Across cultures, some words and phrases are used in different ways. For example, even in countries that share the English language, the meaning of "yes" varies from "maybe, I'll consider it" to "definitely so," with many shades in between.Another major aspect of communication style is the degree of importance given to non-verbal communication. Non-verbal communication includes not only facial expressions and gestures; it also involves seating arrangements, personal distance, and sense of time. In addition, different norms regarding the appropriate degree of assertiveness in communicating can add to cultural misunderstandings. For instance, some white Americans typically consider raised voices to be a sign that a fight has begun, while some black, Jewish and Italian Americans often feel that an increase in volume is a sign of an exciting conversation among friends. Thus, some white Americans may react with greater alarm to a loud discussion than would members of some American ethnic or non-white racial groups.Different Attitudes Toward Conflict Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the U.S., conflict is not usually desirable; but people often are encouraged to deal directly with conflicts that do arise. In fact, face-to-face meetings customarily are recommended as the way to work through whatever problems exist. In contrast, in many Eastern countries, open conflict is experienced as embarrassing or demeaning; as a rule, differences are best worked out quietly. A written exchange might be the favored means to address the conflict.Different Approaches to Completing Tasks From culture to culture, there are different ways that people move toward completing tasks. Some reasons include different access to resources, different judgments of the rewards associated with task completion, different notions of time, and varied ideas about how relationship-building and task-oriented work should go together.When it comes to working together effectively on a task, cultures differ with respect to the importance placed on establishing relationships early on in the collaboration. A case in point, Asian and Hispanic cultures tend to attach more value to developing relationships at the beginning of a shared project and more emphasis on task completion toward the end as compared with European-Americans. European-Americans tend to focus immediately on the task at hand, and let relationships develop as they work on the task. This does not mean that people from any one of these cultural backgrounds are more or less committed to accomplishing the task, or value relationships more or less; it means they may pursue them differently.Different Decision-Making StylesThe roles individuals play in decision-making vary widely from culture to culture. For example, in the U.S., decisions are frequently delegated -- that is, an official assigns responsibility for a particular matter to a subordinate. In many Southern European and Latin American countries, there is a strong value placed on holding decision-making responsibilities oneself. When decisions are made by groups of people, majority rule is a common approach in the U.S.; in Japan consensus is the preferred mode. Be aware that individuals' expectations about their own roles in shaping a decision may be influenced by their cultural frame of reference.Different Attitudes Toward DisclosureIn some cultures, it is not appropriate to be frank about emotions, about the reasons behind a conflict or a misunderstanding, or about personal information. Keep this in mind when you are in a dialogue or when you are working with others. When you are dealing with a conflict, be mindful that people may differ in what they feel comfortable revealing. Questions that may seem natural to you -- What was the conflict about? What was your role in the conflict? What was the sequence of events? -- may seem intrusive to others. The variation among cultures in attitudes toward disclosure is also something to consider before you conclude that you have an accurate reading of the views, experiences, and goals of the people with whom you are working.Different Approaches to KnowingNotable differences occur among cultural groups when it comes to epistemologies -- that is, the ways people come to know things. European cultures tend to consider information acquired through cognitive means, such as counting and measuring, more valid than other ways of coming to know things. Compare that to African cultures' preference for affective ways of knowing, including symbolic imagery and rhythm. Asian cultures' epistemologies tend to emphasize the validity of knowledge gained through striving toward transcendence.3Recent popular works demonstrate that our own society is paying more attention to previously overlooked ways of knowing.4 Indeed, these different approaches to knowing could affect ways of analyzing a community problem or finding ways to resolve it. Some members of your group may want to do library research to understand a shared problem better and identify possible solutions. Others may prefer to visit places and people who have experienced challenges like the ones you are facing, and get a feeling for what has worked elsewhere.
  10. Questions you Might AskTell me about your travels in other countries and the US
  11. Questions you may askWhat are your impressions of life in the US?Share story about student from Zambia
  12. Why did you decide to come to OTC?
  13. Have American customs been a problem for you?
  14. What do you miss most about your country?