Simple PPT ABOUT TQM and quality tools

1. Trainer;
Eng. Ibraheem AlEddiny
Trainee;
Saleh AlQahtany

2. is a management approach of an
centered on quality, based on the
participation of all it’s members and aiming at
long term success through customer
satisfaction and benefits to all members of
organization and society.

3. 1. Customer orientation.
2. Leadership.
3. Staff participation.
4. Process-based approach.
5. System approach to management.
6. Continuous improvement.
7. Fact-based approach to decision making.
8. Mutually beneficial supplier relationships.
The basic standard that regulates quality management systems is ISO 9001 (
International Standardization Organization). This standard is based on eight
principles :

4. Cause and effect diagram
Control Chart Histogram
Pareto Chart
Scatter Diagram
Flow Chart
Run Chart
Check List Sheet

7. THANKS