2. To provide high quality education and training
that is inclusive and matches the needs of our
diverse learners, employers and the economy
College Mission
My College at: my.liv-stu.co.uk
3. Values guide the behaviour and shared priorities of
our organisation:
• progressive atmosphere that promotes innovation and
enterprise
• inclusive environment that upholds respect and removes all
barriers to achievement
• Responsibility to ensure customer service excellence
• Influential player that maintains quality to ensure economic
success
Core Values
My College at: my.liv-stu.co.uk
4. Components of an Apprenticeship Framework
Technical
Certificate
NVQ
Employee
Rights and
Responsibilities
Learning
Development
Functional
Skills
English
Maths
ICT
Induction 8 weekly
reviews
My College at: my.liv-stu.co.uk
5. Sets out the standards of service you can expect
from the College, and what the College expects
from you
Student Charter
My College at: my.liv-stu.co.uk
6. What you can expect from us:
• A safe, healthy and respectful environment
• Supportive, approachable and friendly staff
• Clear guidance about your course and what is required
• Start lessons on time and use a range of learning styles and materials
• Assignments marked within the time specified
• Good feedback on assignment submissions
• Accessible resources and services to support your learning
• Advice and guidance about career routes and progression
• Involve you in College decision making
The Student Charter
My College at: my.liv-stu.co.uk
7. What we will expect from you:
• Respect for everyone and your environment
• Excellent punctuality
• Full attendance on all parts of your course programme
• Come to class equipped with right stationary/materials
• Motivated and Enthusiastic towards learning
• Meet self study elements of your course to achieve standards required
• Meet all set deadlines for class work/assignments
• Inform college promptly of any difficulties with your studies
• Prompt contact re absences you must ring 252 3280 and select the
appropriate option before 9.30am on the first day of absence.
• Adhere to terms of Acceptable Use Policy when using college computers
• Keep your college ID badge with you at all times
The Student Charter
My College at: my.liv-stu.co.uk
8. The Student Charter
What we can expect from your employer:
• To support you in workplace.
• Time to attend your lessons.
• To allow your assessor to see you carrying out
your duties.
• To take part in your reviews and comment on
your progress in work.
• To ensure you are treated respectfully in the
work place
• To ensure you work in a safe environment
9. The College’s Learning Resource Centres (LRCs) are
located at Bankfield Road, Vauxhall Road and the
Learning Exchange (Roscoe Street). They offer a wide
range of services to all students and staff.
The College’s VLE is a great resource which gives you
access to information and resources to help you during
your course and training.
Learning Resource Centres
My College at: my.liv-stu.co.uk
10. Teaching and Learning
What you can expect in the classroom:
• Knowledgeable, highly skilled and enthusiastic teachers
• A wide variety of teaching and learning methods
• Learning activities relevant to your starting point and personal targets
• Regular checks on your learning to ensure progress is made
• Opportunities to explore issues relating to Equality and Diversity
• Opportunities to develop your skills in English and maths
• Development of skills needed to boost employment opportunities
My College at: my.liv-stu.co.uk
11. Assessment
What you can expect:
• A plan showing when you will be assessed throughout your course; this will be available
through My College>My Course
• A variety of different assessment methods
• Clear guidance on the scope and criteria for assessment
• Marked work returned within two working weeks
• Correction of spelling, punctuation and grammar
• High quality feedback that enables you to improve
• Scheduled opportunities for you to discuss and respond to feedback
• Where appropriate, opportunities to resubmit work to improve your grades
My College at: my.liv-stu.co.uk
12. Teaching and Learning
How are we doing?
You will have opportunities to feedback on the
quality of your learning experience through
focus groups, surveys and other activities
Find out more at:
My College at: my.liv-stu.co.uk
13. Please speak to your tutor and/or assessor.
In the unlikely situation that you need further
support you can contact
kathy.lewis@liv-coll.ac.uk
Questions and Concerns
My College at: my.liv-stu.co.uk
14. The college and your employer will take all reasonable
steps to keep you safe.
• All workers have a right to work in places that are safe
• All students have the right to study in places that are safe
• You must practise safe behaviours
• We call this health and safety
Keeping you safe
My College at: my.liv-stu.co.uk
15. The college operates an Equality and Diversity Policy
• Definition: respecting an individual’s differences ensuring
equal rights, access to opportunity and fair treatment to all.
• Equality and diversity is embedded in your training.
• If you experience or witness anything that does not promote
equal rights and access to opportunity, or is unfair treatment,
you need to make some one at College and work aware.
Equality and Diversity
