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www.AssignmentPoint.com
Chapter 5
Human Resource Planning and Job Analysis
Fundamentals of Human
Resource Management
Eighth Edition
DeCenzo and Robbins
Introduction
it has the right number and kinds
of people
at the right place
at the right time
 capable of effectively and efficiently
completing those tasks that will help the
organization achieve its overall strategic
objectives.
www.AssignmentPoint.com
• Human resource planning is a process by which an
organization ensures that
IntroductionLinked to the organization’s
overall strategy and planning to
compete domestically and
globally.
Overall plans and objectives must
be translated into the number and
types of workers needed.
Senior HRM staff need to lead top
management in planning for HRM
issues.
www.AssignmentPoint.com
An Organizational Framework
A mission statement defines what business the
organization is in, including why it exists and who its
customers are.
Strategic goals
Set by senior management to establish targets for the
organization to achieve.
Generally defined for the next 5-20 years.
www.AssignmentPoint.com
An Organizational FrameworkCorporate assessment
Gap or SWOT (Strengths-Weaknesses-Opportunities-
Threats) analysis determines what is needed to meet
objectives.
Strengths and weaknesses and core competencies
are identified.
HRM determines what knowledge, skills and abilities
are needed by the organization’s human resources.
www.AssignmentPoint.com
An Organizational Framework
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Ensures that people are available to
meet the requirements set during
strategic planning.
Assessing current human resources
A human resources inventory report
summarizes information on current
workers and their skills.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Human Resource
Information Systems (HRIS)
are increasingly popular
computerized databases that
contain important information
about employees.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Assessing current human resources
Succession planning
 includes the development of replacement charts
 portray middle-to-upper level management positions
that may become vacant in the near future
 lists information about individuals who might qualify to
fill the positions
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Determining the Demand for Labor
A human resource inventory can be developed to
project year-by-year estimates of future HRM needs
for every significant job level and type.
Forecasts must be made of the need for specific
knowledge, skills and abilities.
www.AssignmentPoint.com
?
Linking Organizational Strategy to
Human Resource Planning
Predicting the Future Labor Supply
A unit’s supply of human resources comes from:
 new hires
 contingent workers
 transfers-in
 individuals returning from leaves
Predicting these can range from simple to complex.
Transfers are more difficult to predict since they depend on
actions in other units.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Predicting the Future Labor Supply
Decreases in internal supply come about through:
 Retirements
 Dismissals
 Transfers-out
 Lay-offs
 Voluntary quits
 Sabbaticals
 Prolonged illnesses
 Deaths
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Retirements are the easiest to forecast.
Other factors are much more difficult to project.
Dismissals, transfers, lay-offs, and sabbaticals are
more easily controlled by management.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Where Will We Find Workers
migration into a community
recent graduates
individuals returning from military service
increases in the number of unemployed and employed individuals
seeking other opportunities, either part-time or full-time
The potential labor supply can be expanded by formal or on-
the-job training.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
Matching Labor Demand and Supply
Employment planning compares forecasts for demand and
supply of workers.
Special attention should be paid to current and future
shortages and overstaffing.
De recruitment or downsizing may be used to reduce
supply and balance demand.
Rightsizing involves linking staffing levels to organizational
goals.
www.AssignmentPoint.com
Linking Organizational Strategy to
Human Resource Planning
www.AssignmentPoint.com
Employment Planning and
the Strategic Planning Process
Job Analysis
Job Analysis is a systematic exploration of the
activities within a job.
It defines and documents the duties, responsibilities
and accountabilities of a job and the conditions
under which a job is performed.
www.AssignmentPoint.com
?
Job Analysis
Job Analysis Methods
Observation method – job analyst watches employees
directly or reviews film of workers on the job.
Individual interview method – a team of job incumbents is
selected and extensively interviewed.
Group interview method – a number of job incumbents
are interviewed simultaneously.
www.AssignmentPoint.com
Job AnalysisJob Analysis Methods
Structured questionnaire method – workers complete a
specifically designed questionnaire.
Technical conference method – uses supervisors with an
extensive knowledge of the job.
Diary method – job incumbents record their daily activities.
The best results are usually achieved with some
combination of methods.
www.AssignmentPoint.com
Job Analysis
www.AssignmentPoint.com
Job Analysis
Structured Job Analysis Techniques
Department of Labor’s Job Analysis Process:
 Information from observations and interviews is used to
classify jobs by their involvement with data, people and
things.
 Information on thousands of titles available on O*Net On
Line which is the Department of Labor’s replacement for the
Dictionary of Occupational Titles.
www.AssignmentPoint.com
Job AnalysisPosition Analysis Questionnaire
(PAQ)(developed at Purdue
University)
Jobs are rated on 194 elements, grouped in
six major divisions and 28 sections.
The elements represent requirements that are
applicable to all types of jobs.
This type of quantitative questionnaire allows
many different jobs to be compared with each
other, however, it appears to be more
applicable to higher-level professional jobs.www.AssignmentPoint.com
Job Analysis
Job Descriptions
Written statement of what jobholder does, how it is done,
under what conditions and why.
Common format: title; duties; distinguishing characteristics;
environmental conditions; authority and responsibilities.
Used to describe the job to applicants, to guide new
employees, and to evaluate employees.
Identification of essential job functions is needed to assure
compliance with Americans with Disabilities Act.
www.AssignmentPoint.com
Job Analysis
Job Specifications
States minimum acceptable qualifications.
Used to select employees who have the essential
qualifications.
www.AssignmentPoint.com
Job Analysis
Job Evaluations
Specify relative value of each job in the organization.
Used to design equitable compensation program.
www.AssignmentPoint.com
Job Analysis
The Multi-faceted Nature of Job Analysis
Almost all HRM activities are tied to job analysis.
Job analysis is the starting point for sound HRM.
www.AssignmentPoint.com
Job Analysis
Job Analysis and the Changing World of Work
Globalization, quality initiatives, telecommuting, and
teams require adjustments to the components of a job.
Today’s jobs often require not only technical skills but
interpersonal skills and communication skills as well.
www.AssignmentPoint.com

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Ch05

  • 1. www.AssignmentPoint.com Chapter 5 Human Resource Planning and Job Analysis Fundamentals of Human Resource Management Eighth Edition DeCenzo and Robbins
  • 2. Introduction it has the right number and kinds of people at the right place at the right time  capable of effectively and efficiently completing those tasks that will help the organization achieve its overall strategic objectives. www.AssignmentPoint.com • Human resource planning is a process by which an organization ensures that
  • 3. IntroductionLinked to the organization’s overall strategy and planning to compete domestically and globally. Overall plans and objectives must be translated into the number and types of workers needed. Senior HRM staff need to lead top management in planning for HRM issues. www.AssignmentPoint.com
  • 4. An Organizational Framework A mission statement defines what business the organization is in, including why it exists and who its customers are. Strategic goals Set by senior management to establish targets for the organization to achieve. Generally defined for the next 5-20 years. www.AssignmentPoint.com
  • 5. An Organizational FrameworkCorporate assessment Gap or SWOT (Strengths-Weaknesses-Opportunities- Threats) analysis determines what is needed to meet objectives. Strengths and weaknesses and core competencies are identified. HRM determines what knowledge, skills and abilities are needed by the organization’s human resources. www.AssignmentPoint.com
  • 7. Linking Organizational Strategy to Human Resource Planning Ensures that people are available to meet the requirements set during strategic planning. Assessing current human resources A human resources inventory report summarizes information on current workers and their skills. www.AssignmentPoint.com
  • 8. Linking Organizational Strategy to Human Resource Planning Human Resource Information Systems (HRIS) are increasingly popular computerized databases that contain important information about employees. www.AssignmentPoint.com
  • 9. Linking Organizational Strategy to Human Resource Planning Assessing current human resources Succession planning  includes the development of replacement charts  portray middle-to-upper level management positions that may become vacant in the near future  lists information about individuals who might qualify to fill the positions www.AssignmentPoint.com
  • 10. Linking Organizational Strategy to Human Resource Planning Determining the Demand for Labor A human resource inventory can be developed to project year-by-year estimates of future HRM needs for every significant job level and type. Forecasts must be made of the need for specific knowledge, skills and abilities. www.AssignmentPoint.com ?
  • 11. Linking Organizational Strategy to Human Resource Planning Predicting the Future Labor Supply A unit’s supply of human resources comes from:  new hires  contingent workers  transfers-in  individuals returning from leaves Predicting these can range from simple to complex. Transfers are more difficult to predict since they depend on actions in other units. www.AssignmentPoint.com
  • 12. Linking Organizational Strategy to Human Resource Planning Predicting the Future Labor Supply Decreases in internal supply come about through:  Retirements  Dismissals  Transfers-out  Lay-offs  Voluntary quits  Sabbaticals  Prolonged illnesses  Deaths www.AssignmentPoint.com
  • 13. Linking Organizational Strategy to Human Resource Planning Retirements are the easiest to forecast. Other factors are much more difficult to project. Dismissals, transfers, lay-offs, and sabbaticals are more easily controlled by management. www.AssignmentPoint.com
  • 14. Linking Organizational Strategy to Human Resource Planning Where Will We Find Workers migration into a community recent graduates individuals returning from military service increases in the number of unemployed and employed individuals seeking other opportunities, either part-time or full-time The potential labor supply can be expanded by formal or on- the-job training. www.AssignmentPoint.com
  • 15. Linking Organizational Strategy to Human Resource Planning Matching Labor Demand and Supply Employment planning compares forecasts for demand and supply of workers. Special attention should be paid to current and future shortages and overstaffing. De recruitment or downsizing may be used to reduce supply and balance demand. Rightsizing involves linking staffing levels to organizational goals. www.AssignmentPoint.com
  • 16. Linking Organizational Strategy to Human Resource Planning www.AssignmentPoint.com Employment Planning and the Strategic Planning Process
  • 17. Job Analysis Job Analysis is a systematic exploration of the activities within a job. It defines and documents the duties, responsibilities and accountabilities of a job and the conditions under which a job is performed. www.AssignmentPoint.com ?
  • 18. Job Analysis Job Analysis Methods Observation method – job analyst watches employees directly or reviews film of workers on the job. Individual interview method – a team of job incumbents is selected and extensively interviewed. Group interview method – a number of job incumbents are interviewed simultaneously. www.AssignmentPoint.com
  • 19. Job AnalysisJob Analysis Methods Structured questionnaire method – workers complete a specifically designed questionnaire. Technical conference method – uses supervisors with an extensive knowledge of the job. Diary method – job incumbents record their daily activities. The best results are usually achieved with some combination of methods. www.AssignmentPoint.com
  • 21. Job Analysis Structured Job Analysis Techniques Department of Labor’s Job Analysis Process:  Information from observations and interviews is used to classify jobs by their involvement with data, people and things.  Information on thousands of titles available on O*Net On Line which is the Department of Labor’s replacement for the Dictionary of Occupational Titles. www.AssignmentPoint.com
  • 22. Job AnalysisPosition Analysis Questionnaire (PAQ)(developed at Purdue University) Jobs are rated on 194 elements, grouped in six major divisions and 28 sections. The elements represent requirements that are applicable to all types of jobs. This type of quantitative questionnaire allows many different jobs to be compared with each other, however, it appears to be more applicable to higher-level professional jobs.www.AssignmentPoint.com
  • 23. Job Analysis Job Descriptions Written statement of what jobholder does, how it is done, under what conditions and why. Common format: title; duties; distinguishing characteristics; environmental conditions; authority and responsibilities. Used to describe the job to applicants, to guide new employees, and to evaluate employees. Identification of essential job functions is needed to assure compliance with Americans with Disabilities Act. www.AssignmentPoint.com
  • 24. Job Analysis Job Specifications States minimum acceptable qualifications. Used to select employees who have the essential qualifications. www.AssignmentPoint.com
  • 25. Job Analysis Job Evaluations Specify relative value of each job in the organization. Used to design equitable compensation program. www.AssignmentPoint.com
  • 26. Job Analysis The Multi-faceted Nature of Job Analysis Almost all HRM activities are tied to job analysis. Job analysis is the starting point for sound HRM. www.AssignmentPoint.com
  • 27. Job Analysis Job Analysis and the Changing World of Work Globalization, quality initiatives, telecommuting, and teams require adjustments to the components of a job. Today’s jobs often require not only technical skills but interpersonal skills and communication skills as well. www.AssignmentPoint.com