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Chapter 6
Recruiting
Fundamentals of Human
Resource Management
Eighth Edition
DeCenzo and Robbins
Introduction
• Recruiting
• Once an organization identifies its
human resource needs through
employment planning, it can begin the
process of recruiting potential
candidates for actual or anticipated
organizational vacancies.
Introduction
• Recruiting brings together
those with jobs to fill and
those seeking jobs.
Recruiting Goals
• To provide information that will attract a
significant pool of qualified candidates
and discourage unqualified ones from
applying.
Recruiting Goals
• Factors that affect recruiting efforts
– Organizational size
– Employment conditions in the area
– Working conditions, salary and benefits
offered
– Organizational growth or decline
Recruiting Goals
• Constraints on recruiting efforts
include:
– Organization image
– Job attractiveness
– Internal organizational policies
– Government influence, such as
discrimination laws
– Recruiting costs
Recruiting: A Global
Perspective
• For some positions, the whole world is a
relevant labor market.
• Home-country nationals are recruited
when an organization is searching for
someone with extensive company
experience to launch a very technical
product in a country where it has never
sold before.
Recruiting: A Global
Perspective
• Host-country nationals (HCNs) are
targeted as recruits when companies
want each foreign subsidiary to have its
own distinct national identity.
• In some countries, laws control how
many expatriates a corporation can
send.
• HCN’s minimize potential problems with
language, family adjustment and hostile
political environments.
Recruiting: A Global
Perspective
• Recruiting regardless of
nationality may develop an
executive cadre with a truly
global perspective.
Recruiting Sources
• Sources should match the position to be
filled.
• The Internet is providing many new
opportunities to recruit and causing
companies to revisit past recruiting practices.
• Sources:
– Internal Searches
– Employee Referrals/
Recommendations
– External Searches
– Alternatives
Recruiting Sources
The internal search
• Organizations that promote
from within identify current
employees for job openings:
– by having individuals bid for
jobs
– by using their HR management
system
– by utilizing employee referrals
Recruiting Sources
The internal search
• Advantages of promoting from within include
– good public relations
– morale building
– encouragement of ambitious employees and
members of protected groups
– availability of information on existing employee
performance
– cost-savings
– internal candidates’ knowledge of the organization
– the opportunity to develop mid- and top-level
managers
Recruiting Sources
The internal search
• Disadvantages include:
– possible inferiority of internal candidates
– infighting and morale problems
– potential inbreeding
Recruiting Sources
Employee referrals/recommendations
• Current employees can be asked to
recommend recruits.
• Advantages include:
– the employee’s motivation to make a good
recommendation
– the availability of accurate job information for the
recruit
– Employee referrals tend to be more acceptable
applicants, to be more likely to accept an offer and
to have a higher survival rate.
Recruiting Sources
Employee
referrals/recommendations
• Disadvantages include:
– the possibility of friendship
being confused with job
performance
– the potential for nepotism
– the potential for adverse impact
Recruiting Sources
External searches
• Advertisements: Must decide type and
location of ad, depending on job; decide
whether to focus on job (job description) or on
applicant (job specification).
• Three factors influence the response rate:
– identification of the organization
– labor market conditions
– the degree to which specific requirements are
listed.
• Blind box ads don’t identify the organization.
Recruiting Sources
External searches
• Employment agencies:
– Public or state employment services focus
on helping unemployed individuals with
lower skill levels to find jobs.
– Private employment agencies provide
more comprehensive services and are
perceived to offer positions and applicants
of a higher caliber.
• Fees may be paid by employer, employee or
both.
Recruiting Sources
External searches
• Employment agencies:
• Management consulting, executive
search or headhunter firms specialize in
executive placement and hard-to-fill
positions.
– Charge employers up to 35% of the first
year salary
– Have nationwide contacts
– Do thorough investigations of candidates
Recruiting Sources
External searches
• Schools, colleges, and
universities:
– May provide entry-level or
experienced workers through
their placement services.
– May also help companies
establish cooperative education
assignments and internships.
Recruiting Sources
External searches
• Professional organizations:
– Publish rosters of vacancies
– Placement services at meetings
– Control the supply of prospective
applicants
• Professional organizations also include
labor unions.
Recruiting Sources
External searches
• Unsolicited applicants (Walk-
ins): May provide a stockpile of
prospective applicants if there are
no current openings.
• Cyberspace Recruiting: Nearly
four out of five companies use the
Internet to recruit employees.
Commercial job-posting services
continue to grow.
Recruiting Sources
Recruitment alternatives
• Temporary help services.
– Temporary employees help organizations meet
short-term fluctuations in HRM needs.
– Older workers can also provide high quality
temporary help.
• Employee leasing.
– Trained workers are employed by a leasing
company, which provides them to employers when
needed for a flat fee.
– Typically remain with an organization for longer
periods of time.
Recruiting Sources
Recruitment alternatives
• Independent contractors
– Do specific work either on or off the
company’s premises.
– Costs of regular employees (i.e. taxes and
benefits costs) are not incurred.
Meeting the Organization
• View getting a job as your job at the moment.
• Preparing Your Resume
– Use quality paper and easy to read type.
– Proofread carefully.
– Include volunteer experience.
– Use typical job description phraseology.
– Use a cover letter to highlight your greatest
strengths.
• Don’t forget about networking as an excellent
way of gaining access to an organization.

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Ch06

  • 1. Chapter 6 Recruiting Fundamentals of Human Resource Management Eighth Edition DeCenzo and Robbins
  • 2. Introduction • Recruiting • Once an organization identifies its human resource needs through employment planning, it can begin the process of recruiting potential candidates for actual or anticipated organizational vacancies.
  • 3. Introduction • Recruiting brings together those with jobs to fill and those seeking jobs.
  • 4. Recruiting Goals • To provide information that will attract a significant pool of qualified candidates and discourage unqualified ones from applying.
  • 5. Recruiting Goals • Factors that affect recruiting efforts – Organizational size – Employment conditions in the area – Working conditions, salary and benefits offered – Organizational growth or decline
  • 6. Recruiting Goals • Constraints on recruiting efforts include: – Organization image – Job attractiveness – Internal organizational policies – Government influence, such as discrimination laws – Recruiting costs
  • 7. Recruiting: A Global Perspective • For some positions, the whole world is a relevant labor market. • Home-country nationals are recruited when an organization is searching for someone with extensive company experience to launch a very technical product in a country where it has never sold before.
  • 8. Recruiting: A Global Perspective • Host-country nationals (HCNs) are targeted as recruits when companies want each foreign subsidiary to have its own distinct national identity. • In some countries, laws control how many expatriates a corporation can send. • HCN’s minimize potential problems with language, family adjustment and hostile political environments.
  • 9. Recruiting: A Global Perspective • Recruiting regardless of nationality may develop an executive cadre with a truly global perspective.
  • 10. Recruiting Sources • Sources should match the position to be filled. • The Internet is providing many new opportunities to recruit and causing companies to revisit past recruiting practices. • Sources: – Internal Searches – Employee Referrals/ Recommendations – External Searches – Alternatives
  • 11. Recruiting Sources The internal search • Organizations that promote from within identify current employees for job openings: – by having individuals bid for jobs – by using their HR management system – by utilizing employee referrals
  • 12. Recruiting Sources The internal search • Advantages of promoting from within include – good public relations – morale building – encouragement of ambitious employees and members of protected groups – availability of information on existing employee performance – cost-savings – internal candidates’ knowledge of the organization – the opportunity to develop mid- and top-level managers
  • 13. Recruiting Sources The internal search • Disadvantages include: – possible inferiority of internal candidates – infighting and morale problems – potential inbreeding
  • 14. Recruiting Sources Employee referrals/recommendations • Current employees can be asked to recommend recruits. • Advantages include: – the employee’s motivation to make a good recommendation – the availability of accurate job information for the recruit – Employee referrals tend to be more acceptable applicants, to be more likely to accept an offer and to have a higher survival rate.
  • 15. Recruiting Sources Employee referrals/recommendations • Disadvantages include: – the possibility of friendship being confused with job performance – the potential for nepotism – the potential for adverse impact
  • 16. Recruiting Sources External searches • Advertisements: Must decide type and location of ad, depending on job; decide whether to focus on job (job description) or on applicant (job specification). • Three factors influence the response rate: – identification of the organization – labor market conditions – the degree to which specific requirements are listed. • Blind box ads don’t identify the organization.
  • 17. Recruiting Sources External searches • Employment agencies: – Public or state employment services focus on helping unemployed individuals with lower skill levels to find jobs. – Private employment agencies provide more comprehensive services and are perceived to offer positions and applicants of a higher caliber. • Fees may be paid by employer, employee or both.
  • 18. Recruiting Sources External searches • Employment agencies: • Management consulting, executive search or headhunter firms specialize in executive placement and hard-to-fill positions. – Charge employers up to 35% of the first year salary – Have nationwide contacts – Do thorough investigations of candidates
  • 19. Recruiting Sources External searches • Schools, colleges, and universities: – May provide entry-level or experienced workers through their placement services. – May also help companies establish cooperative education assignments and internships.
  • 20. Recruiting Sources External searches • Professional organizations: – Publish rosters of vacancies – Placement services at meetings – Control the supply of prospective applicants • Professional organizations also include labor unions.
  • 21. Recruiting Sources External searches • Unsolicited applicants (Walk- ins): May provide a stockpile of prospective applicants if there are no current openings. • Cyberspace Recruiting: Nearly four out of five companies use the Internet to recruit employees. Commercial job-posting services continue to grow.
  • 22. Recruiting Sources Recruitment alternatives • Temporary help services. – Temporary employees help organizations meet short-term fluctuations in HRM needs. – Older workers can also provide high quality temporary help. • Employee leasing. – Trained workers are employed by a leasing company, which provides them to employers when needed for a flat fee. – Typically remain with an organization for longer periods of time.
  • 23. Recruiting Sources Recruitment alternatives • Independent contractors – Do specific work either on or off the company’s premises. – Costs of regular employees (i.e. taxes and benefits costs) are not incurred.
  • 24. Meeting the Organization • View getting a job as your job at the moment. • Preparing Your Resume – Use quality paper and easy to read type. – Proofread carefully. – Include volunteer experience. – Use typical job description phraseology. – Use a cover letter to highlight your greatest strengths. • Don’t forget about networking as an excellent way of gaining access to an organization.