TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
MOB Mangerial Skills sachin somanna m.p
1.
2. Management :
Management means many things to many
people . Economists regard is as a factor of
production. Socialists view it as a class or group of
persons. While Management practitioners treat it as
a process
In a simple term ,”Management is what manager
does”
o According to James D. Mooney and Allan C.
Reley, ”Management is the art of directing and
inspiring people”.
3. Managerial skills :
A skill is an individual’s ability to
translate knowledge into action.
In order to be able to successful discharge
his role, manager should possess three
major skills :
1. Technical skills
2. Human skills
3. Conceptual skills
4. The relative of these skills varies at different
levels in the organizational hierarchy as
shown in the figure :