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Everything has Changed
Nothing has Changed
8 March 2016 - LONDON
Communicating in a digital world
INSIGHTS CONFERENCE
www.SallyAnneRogers.com1
① 1Mobile1–1centre1of1markeCng1
1Smaller1screens1D1more1personalised1relaConships1
1
② 1Transparency1–1creaCng1genuine1relaConships1
1Do1what1you1say1you1do1and1you1will1be1rewarded1
③ 1DisrupCve1content1–1both1userDgenerated1and1visual1
1Quality1content1will1ALWAYS1be1King1
④ 1CollaboraCon1–1working1in1partnership1
1For1mutual1benefit1
1 Everything1has1changed…1
www.SallyAnneRogers.com
•  ReinvenCng1the1Wheel1
•  Social1Success1–1Social1Failure1
•  Virtual1Take1Off1
•  AZracCng1Your1Digital1Audience1
•  Stealing1Thunder1
www.SallyAnneRogers.com
“Half of all 18-24 year olds check their phones with 5 minutes
of waking up; on average smartphone users check their
phones 150 times a day – Ofcom Survey 2015."
www.SallyAnneRogers.com
www.SallyAnneRogers.com1
Reinventing
the Wheel
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“We are defined by having a highly interactive, open way of
working – fast moving, fast-working, collaborative culture”
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“We're%reinven)ng%the%field%of%public%rela)ons%with%ROI<based%
methodology,%data<driven%analy)cs,%and%story<based%campaigns.”1
www.SallyAnneRogers.com
www.SallyAnneRogers.com1
“Be%an%expert%in%what%you%are%doing%–%it’s%
not%just%data%it’s%risk%that%will%land%you%
ahead%of%the%game%and%bring%success.”%
%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%Sebas)an%Wiernicke%
%
% % % % % % % % % % % %!
1 Risk averse
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Social Success
Social Failure
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Agency Social Advertising Effectiveness
Emarketer.com October 2015
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February 2016
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January 2016
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Using Social for Customer Service
Image courtesy of shopify.com
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The Alternatives
•  Messenger (8M)
•  Whatsapp
•  WeChat
•  Viber
•  Line
•  Snapchat
•  KakaoTalk
•  Kik
•  Telegram
•  Skype
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Transparency of Twitter
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Twitter closer to allowing
longer tweets of up to
10,000 characters
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“2015 was a great year for Facebook; our community
continued to grow and our business is thriving."
Mark Zuckerberg
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Facebook acquisitions
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www.SallyAnneRogers.com
Only app we’ve seen with higher engagement than
Facebook – Mark Zuckerberg
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%
%
“Global%ad%revenue%to%hit%$600m%as%user%base%
reaches%400m.”%%
%
“Expected%to%enjoy%higher%net%mobile%display%ad%
revenues%than%both%Google%and%TwiQer%by%2017.”%
% % % % % % % % % % % %%%%
! ! ! ! ! ! ! ! ! ! ! ! ! !The!Drum!
! ! ! ! ! ! ! ! ! !!!! ! !!!September!2015!
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Inspired by Friendster
125 million users
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www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com1
Virtual Take Off
becomes a Reality
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“Social Hubs of the future”
#MWC2016
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The Great VR Race
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Mobile World Congress: "the next platform”
Photographer:1Pau1Barrena/Bloomberg1
21-25 February 2016
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
Augmented
Reality
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com1
Attracting your
digital audience
www.SallyAnneRogers.com
Emotional connection
www.SallyAnneRogers.com
Emotion to conversion
www.SallyAnneRogers.com
www.SallyAnneRogers.com
January 2016
www.SallyAnneRogers.com1
Stealing Thunder
www.SallyAnneRogers.com
TOP FIVE FROM 2060 POLLED
•  Sainsbury’s – Framestore
•  Aldi – McCann Manchester
•  Coca Cola – 20 Year Revival
•  John Lewis – adamandeveDDB £7 million
•  Cadbury’s – £10 million
STUDENT PARODY – £700 and 7 hours
Emotional connection
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
1 22.8K FOLLOWERS
www.SallyAnneRogers.com1
…to%be%able%to%do%something%this%reac)ve%
was%a%fantas)c%challenge%and%one%we%had%
a%lot%of%fun%doing.%
%
% % % % % % % % % % % %Chloe!
www.SallyAnneRogers.com
www.SallyAnneRogers.com
www.SallyAnneRogers.com
131popular1YouTubers1across1the1world1
with1combined171million1subscribers1
www.SallyAnneRogers.com
#ReadOnGetOn
www.SallyAnneRogers.com
#thisgirlcan
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#likeagirl
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#BeYouBeHealthy
www.SallyAnneRogers.com1
In conclusion
www.SallyAnneRogers.com
Delivery within 30 minutes
of order being placed
Amazon Prime Air
www.SallyAnneRogers.com
Secret of Success
Things go wrong when data begins to drive
decisions – it’s just a tool
www.SallyAnneRogers.com1
① 1Audiences1are1sCll1in1control1–1they1decide1how1and11
when1they1want1you1to1communicate1with1them11
1
② 11Relevant1–1they1want1the1news1that1interests1them1
③ 1Entertained1–1adverCsing1has1always1been1about1
entertainment1through1personaliCes1or1story1telling1
④ 1Journalists1are1sCll1searching1for1the1best1stories1and1
images1in1the1race1to1break1news1
1 …nothing1has1changed1
www.SallyAnneRogers.com1
Thank you
Please feel free to ask any questions

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MTM Insights Conference 2016, London