1. THE WHITE PAPER*
WHAT IS IT? A white paper plays a strategic role in the process to teach, inform, or sell to people seeking to
understand a certain product, service, or technology. It is marketing collateral that is a cross
between a technical paper and a glossy brochure.
WHY WRITE ONE? To move forward your process to teach, inform, or sell.
TYPES Technical Technical briefing
Buyer’s guide
Planning and implementation guide (industry and technology trends)
Application guides
Case studies or example applications
Business Business implication discussions
Strategy discussions
Industry trend overview
Issues analyses
Application guides
Research Technology guide
Position paper
Thought leader
Selection Business benefits
Competitive review
Evaluator’s guide
STANDARDS The writer’s thorough understanding of the white paper’s goal and objective; what is at
FOR SUCCESS stake; what defines success; the underlying technology, process, and value of the
product or service; how it should be positioned in the marketplace; and the audience and
how it makes decisions
The writer’s ready access to subject matter experts
Joint ownership of the project by all participants
A shared sense of urgency
An immovable deadline
* based on Gordon and Gordon’s “The State of the White Paper”
business, marketing, and technical communication for people who teach, sell, and inform
rita braun | 2649 west 24th ave, denver, co 80211 | 720.341.6656
www.braunandcompany.com