Moving from under the radar into plain sight

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Rick Mans

Technology Business

Russia Canada All over Europe United States People’s Republic of China Hong Kong Mexico India Guatemala Singapore Brazil Chile Australia Argentina Group Workforce:100,855 Working offshore: 37% Morocco A strong presence…in more than 35 countries as of Sep 30, 2010 North America:8,475 Nordic Countries: 4,004 UK & Ireland: 8,405 Central Europe: 7,960 France: 19,748 Latin America: 2,492 Benelux: 10,884 Iberia: 4,760 India: 29,536 Asia Pacific: 2,754 Italy: 1,555 Morocco: 293 Group Headquarters: Paris, France

The birth of the Capgemini Yammer Network

We had 38 new joiners in the first month!

Somebody upgraded Yammer to the gold version

June 2010: first announcements for Rencontres

How to get your network on the radar (8 tips)

Convincing 1 manager is easier than convincing a group 4

Profit Margins Cost reduction Time to market Assignments Wins © 2010 Capgemini – All rights reserved 44 20101011Vauxhall.pptx

Use the data that is created It is a strategic advantage 6

Rick Mans Papendorpseweg 100 Utrecht The Netherlands Phone: +31 6 51 21 01 44 E-Mail: rick.mans@capgemini.com Twitter: http://twitter.com/rickmans LinkedIn: http://nl.linkedin.com/in/rickmans

Ifyoulikedthispresentation, youmightlikethis content as well Rick Mans & Joël van Gogh - Social Business Transformation How customers change your enterprise DNA http://www.nl.capgemini.com/expertise/publicaties/social-business-transformation/

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Rapid changes in consumer behavior, fuelled by the ever increasing popularity of social media and the adoption of consumer technologies in the workplace, urge companies worldwide to rethink their positions. People spend more and more time online to connect and interact with friends, to publish opinions, and to purchase goods and services. Employees share their views online, strengthening or weakening the corporate brand. Social Media is human interaction in a virtual world. Social Media is strongly related to topics such as social networking, social collaboration, micro blogging, co creation, crowd sourcing, content sharing and reputation management. The essence of social media is human interaction. Transforming your company to benefit from new ways of human interaction, is not about a technology push, lead by new tools, new architectures and new platforms. It is a true transformation of the way you conduct business, how you relate and interact with your customers, your stakeholders and your employees. It is about being part of a huge ecosystem, where your clients, employees, and business partners are all visibly and actively interconnected. These changes offer exciting opportunities to all enterprises. Opportunities to increase revenue, strengthen brand, reduce costs, attract the right employees, and deliver products and services according to the wishes of their customers.

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Moving from under the radar into plain sight

1. Moving from under the radar into plain sightMaking (r)evolutions happen March 2011 – Rick Mans – Social Media Lead

2. Russia Canada All over Europe United States People’s Republic of China Hong Kong Mexico India Guatemala Singapore Brazil Chile Australia Argentina Group Workforce:100,855 Working offshore: 37% Morocco A strong presence…in more than 35 countries as of Sep 30, 2010 North America:8,475 Nordic Countries: 4,004 UK & Ireland: 8,405 Central Europe: 7,960 France: 19,748 Latin America: 2,492 Benelux: 10,884 Iberia: 4,760 India: 29,536 Asia Pacific: 2,754 Italy: 1,555 Morocco: 293 Group Headquarters: Paris, France

3. Going back to September 2008

4. The birth of the Capgemini Yammer Network

5. We had 38 new joiners in the first month!

6. 22 new joiners in October...

7. March 2009: the 1000th user joined

8. March 2009: Creation Code of Conduct

10. Cleaning script

11. May 2009: user 2000

12. November 2009: user 5000

13. Somebody upgraded Yammer to the gold version

14. By accident (costing almost $30,000)

15. We want to grow more

16. #benefit

17. Yammer-Time

18.

19. Achievements bot

20.

21.

22. Rencontres

23. High profile internal event

24. Live reporting

25. June 2010: first announcements for Rencontres

26. 8500 Yammer users

27. August 2010: a new joiner

28.

29. Not under the radar anymore

30. First reply our CEO got on Yammer?

31.

32. September 2010: Rencontres

33. Integration in Intranet

34. 14250 users

35. December 31st 2010

36. 18500 users

37. How to get your network on the radar (8 tips)

38. Make sure adoption isn’t an issue 1

39. Bottom up isn’t the holy grail 2

40. Involve management early on 3

41. Convincing 1 manager is easier than convincing a group 4

42. # users # messages # groups

43. Measure business #benefits 5

45. Use the data that is created It is a strategic advantage 6

46. Use experts from the outside 7

47. http://bit.ly/yamcapDE

48. Be patient 8

49. Rick Mans Papendorpseweg 100 Utrecht The Netherlands Phone: +31 6 51 21 01 44 E-Mail: rick.mans@capgemini.com Twitter: http://twitter.com/rickmans LinkedIn: http://nl.linkedin.com/in/rickmans

50. Ifyoulikedthispresentation, youmightlikethis content as well Rick Mans & Joël van Gogh - Social Business Transformation How customers change your enterprise DNA http://www.nl.capgemini.com/expertise/publicaties/social-business-transformation/

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