This session will discuss the advantages of pairing self-service portals with critical employee functionality in online benefit enrollment and time and attendance tracking that effectively reduces costs and improves the data quality in HCM solutions. We will discuss and highlight the potential ROI, areas for cost savings and demonstrate the ease of use and integration to packaged HR solutions and legacy systems.

1. Empowering-Connecting-Integrating Leveraging Self-Service Applications to Improve Efficiencies & Increase Data Accuracy Empowering Employees – Improving Operations Al Burroughs Mike DeNezzo LBi Software August, 2010

2. Agenda Introductions What is Self-Service Economic Conditions Assessing Potential Returns Advantages Getting Started with ESS Q & A

4. PeopleSoft

5. JD EdwardsActive Participant in Quest & RUG Events Team culture – average tenure is 9 years Platform independent Process oriented

8. Current Economic Conditions Current Business Directions Navigate current economy Still a recession? Turning around? Prepare for economic turn around Reduce costs Retain key talent Employer Concerns: “Employers are still struggling to find that magic formula for controlling costs” *From Deloitte’s Benefits Reward Survey

9. Cost Reduction Through Self Service Strategies

12. Increases convenience

14. More functionalityReduces costs Fast delivery Reduces complexity Adds business flexibility Increases user adoption

15. Web Based Self-Service Potential for greatest ROI Reduces calls/visits to HR Questions answered online Costs up to 40% less than a call or visit Better communications Less confusion, fewer questions Better decisions 80% of companies change benefit offerings Only 20% select new benefit options Drive employees to better fit on plans

16. Chrysler Digital Owner Manuals Starting in 2010 DVD based owners manuals Eliminates 930 tons of paper Saves 20,000 trees Copies available online Adds new Video features tours Tutorials

17. Wiki Technology in Business Wiki slide

18. Self-Service Expectations Used to be nice-to-have Familiar concept: Online Banking Online Shopping Amazon.com Tirerack.com Self Service payback Employee satisfaction/retention Searchable knowledge bases Reduction in costs

19. Employee Self-Service Browser Based access via Intranet Internet Integrated to HR Payroll Benefits Personal Information Time & Attendance

20. Payroll View Paycheck View W2 W4 Election Tax Implications What-If Capabilities Retirement modeling W2 modeling Take home pay impact

21. Basic W-2 Access

22. Expanded Access

23. Expanded Access

24. Benefits Access New Employee Enrollment Existing Employee Maintenance Review Update Up to Date Summaries Health and Welfare 401K Review Link to Provider Site

25. Benefits Access

26. Contact Information Personal Data Name & Address Corporate Announcements/Links Beneficiaries Emergency contacts

27. Time & Attendance Track PTO Vacation Sick Days Jury Duty Personal Days Manage Time Sheets Submit Time Sheets

28. Time Card Management

29. Methods of Integration Leverage PeopleSoft APIs and Web Services Leverage Vendor Software as a Service (SaaS) Direct Data Integration

30. PeopleSoft APIs Leverage PeopleTools: Component Interface Integration Broker Integration Tools and Utilities MultiChannel Framework Internet technology EDI Manager Forms Routing Open Query ODBC Driver and API PeopleCode: Application Messaging Class Business Interlink Class File Class Internet Script Class (iScript) Java Class

31. Employee Advantages I can access my data: when I have the time When I have the need Access Payroll Information Earnings & Tax History Withholdings Extremely Convenient Time savings

32. Employee Advantages Enroll in employee programs Benefits and Training Access and submit/approve timecards View accrued vacation time Submit Time-off Requests for Manager's Approval

33. Company Advantages Automate costly processes online Reduce dependencies on paper forms Improved data accuracy Increase Efficiencies Improve Employee Satisfaction More control Better service

34. How to get Started “only 30% of all Enterprise Software features are implemented by Users.” Oracle presentation at Philadelphia RUG conference LBI Discovery Process for HCM Designed to uncover and document the business challenges and potential returns in the upgrading of old processes and/or the building of new Self-Service solutions. It will assist you in documenting the: Business requirements Impacted business functions Suspected business problems Potential ROI Project justifications

35. Our Suggestions Understanding and Documenting the Business Problem and Potential ROI How is the Discovery Process Accomplished: Jointly defining business requirements Completely documenting project justifications Fully assessing project costs & savings Outcome of the Discovery Process Service: recommend a design and document a templated solution that meets the customer requirements

36. LBi Bolt-on Solutions For more information: www.LBiSoftware.com

37. Questions

38. Thank You! Al Burroughs Mike DeNezzo For more information: www.LBisoftware.com