Building Your Business
     on Wordpress
          Richard Martin
     Wordcamp | Toronto | 2012
Who Am I?
Who Am I?

• Online entrepreneur in Ottawa
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing



                Twitter: @richardgmartin
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing



                Twitter: @richardgmartin
Who Am I?

• Online entrepreneur in Ottawa
• Product Marketing



                Twitter: @richardgmartin
What I knew about the business of
 online business two years ago
What I knew about the business of
 online business two years ago
Who Are We?
Who Are We?
Who Are We?



• Ameliorate: to make better
Who Are We?



• Ameliorate: to make better
• Two people
1. Online Continuing Education
1. Online Continuing Education
1. Online Continuing Education
1. Online Continuing Education
2. Online Client Programs
2. Online Client Programs
2. Online Client Programs
3.Physiotherapy Services
3.Physiotherapy Services
Function to Fitness
Physiotherapy and
Fitness
3.Physiotherapy Services
Function to Fitness
Physiotherapy and
Fitness
A Great Time to be an
Online Entrepreneur?
A Great Time to be an
Online Entrepreneur?
•   Increased reach
A Great Time to be an
Online Entrepreneur?
•   Increased reach

•   Increased deployment speed
A Great Time to be an
Online Entrepreneur?
•   Increased reach

•   Increased deployment speed

•   Improved ways to communicate
A Great Time to be an
Online Entrepreneur?
•   Increased reach

•   Increased deployment speed

•   Improved ways to communicate

•   Improved ability to measure
A Great Time to be an
Online Entrepreneur?
•   Increased reach

•   Increased deployment speed

•   Improved ways to communicate

•   Improved ability to measure

•   Reduced operating costs
A Great Time to be an
Online Entrepreneur?
•   Increased reach

•   Increased deployment speed

•   Improved ways to communicate

•   Improved ability to measure

•   Reduced operating costs

•   Reduced capital requirements
Not Without Its Challenges
Not Without Its Challenges

•   Serial in nature
Not Without Its Challenges

•   Serial in nature

•   Not a traditional product development process
Not Without Its Challenges

•   Serial in nature

•   Not a traditional product development process

•   Finding a point of entry
Not Without Its Challenges

•   Serial in nature

•   Not a traditional product development process

•   Finding a point of entry

•   Navigating through the noise
Not Without Its Challenges

•   Serial in nature

•   Not a traditional product development process

•   Finding a point of entry

•   Navigating through the noise

•   SEO & Social Media marketing are not enough
Not Without Its Challenges

•   Serial in nature

•   Not a traditional product development process

•   Finding a point of entry

•   Navigating through the noise

•   SEO & Social Media marketing are not enough

•   Today’s decision has long term implications
Five Lessons Learned
Five Lessons Learned

1. Understand your client/market
Five Lessons Learned

1. Understand your client/market
2. Understand the transaction
Five Lessons Learned

1. Understand your client/market
2. Understand the transaction
3. Choose the right platforms
Five Lessons Learned

1. Understand your client/market
2. Understand the transaction
3. Choose the right platforms
4. Be efficient
Five Lessons Learned

1. Understand your client/market
2. Understand the transaction
3. Choose the right platforms
4. Be efficient
5. Monitor, then Matador (if necessary)
1. Understand Your Client/Market
1. Understand Your Client/Market
  • More than a demographic profile.
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?

  • What motivates them?
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?

  • What motivates them?

  • What do they care about?
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?

  • What motivates them?

  • What do they care about?

  • Will they buy your product?
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?

  • What motivates them?

  • What do they care about?

  • Will they buy your product?

  • How do you attract them to your site?
1. Understand Your Client/Market
  • More than a demographic profile.

  • What is their problem?

  • What motivates them?

  • What do they care about?

  • Will they buy your product?

  • How do you attract them to your site?

  • Marketing-speak does not work.
Meet Janet
Meet Janet
Meet Janet
• 40 to 65 years of age
Meet Janet
• 40 to 65 years of age
• University educated
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
• Frequently have a parent with ...
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
• Frequently have a parent with ...
• Prescribed medication
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
• Frequently have a parent with ...
• Prescribed medication
• Limited guidance on exercise and
  ADLs
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
• Frequently have a parent with ...
• Prescribed medication
• Limited guidance on exercise and
  ADLs
• Concerned about effects of
  pharmaceuticals
Meet Janet
• 40 to 65 years of age
• University educated
• Active ... and wants to stay active
• 50% chance she has been diagnosed
  with osteoporosis
• Frequently have a parent with ...
• Prescribed medication
• Limited guidance on exercise and
  ADLs
• Concerned about effects of
  pharmaceuticals
• Willing to invest in her health
2. Understand the Transaction
2. Understand the Transaction

 • What is the desired transaction?
2. Understand the Transaction

 • What is the desired transaction?

 • What steps are required to trigger that event?
2. Understand the Transaction

 • What is the desired transaction?

 • What steps are required to trigger that event?

 • How much traffic is required to meet your
   revenue targets?
2. Understand the Transaction

 • What is the desired transaction?

 • What steps are required to trigger that event?

 • How much traffic is required to meet your
   revenue targets?

 • Apply a nominal value to your desired transaction
2. Understand the Transaction

 • What is the desired transaction?

 • What steps are required to trigger that event?

 • How much traffic is required to meet your
   revenue targets?

 • Apply a nominal value to your desired transaction

 • Build and manage your client funnel
Does Size Matter?
Does Size Matter?
3. Choose the Right Platforms
3. Choose the Right Platforms

  • CMS and Blogging: Wordpress
3. Choose the Right Platforms

  • CMS and Blogging: Wordpress

  • Video
3. Choose the Right Platforms

  • CMS and Blogging: Wordpress

  • Video

  • Email management
3. Choose the Right Platforms

  • CMS and Blogging: Wordpress

  • Video

  • Email management

  • Social
3. Choose the Right Platforms

  • CMS and Blogging: Wordpress

  • Video

  • Email management

  • Social

  • Publishing
Umbraco CMS - ASPX based
Umbraco CMS - ASPX based
Umbraco CMS - ASPX based
Wordpress Blog - PHP based
Two Solitudes
Two Solitudes
• Two domains: Google search
Two Solitudes
• Two domains: Google search

• Google Analytics configuration
Two Solitudes
• Two domains: Google search

• Google Analytics configuration

• Managing two CMS environments
Two Solitudes
• Two domains: Google search

• Google Analytics configuration

• Managing two CMS environments

• Wordpress provides me more control
Two Solitudes
• Two domains: Google search

• Google Analytics configuration

• Managing two CMS environments

• Wordpress provides me more control

• Wordpress has deeper community and tools
Video
Video
Video
Video
Video
4. Be Efficient
4. Be Efficient

• Make life easy for content
  generators
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
4. Be Efficient

• Make life easy for content
  generators

• Leverage and reuse material

• Publish across many
  platforms
5. Monitor
5. Monitor

• Track your transactions
5. Monitor

• Track your transactions

• Track your marketing campaigns
5. Monitor

• Track your transactions

• Track your marketing campaigns

• Benchmark
5. Monitor

• Track your transactions

• Track your marketing campaigns

• Benchmark

• Multiple tools available to you
5. Matador (aka Pivot)
5. Matador (aka Pivot)


• Not working? Fix it or ditch it.
5. Matador (aka Pivot)


• Not working? Fix it or ditch it.

• Working? Pursue it further.
Summary
Summary
• Identify point of entry: client/market
Summary
• Identify point of entry: client/market

• Steps to desired transaction
Summary
• Identify point of entry: client/market

• Steps to desired transaction

• Build sales funnel
Summary
• Identify point of entry: client/market

• Steps to desired transaction

• Build sales funnel

• Traffic sources
Summary
• Identify point of entry: client/market

• Steps to desired transaction

• Build sales funnel

• Traffic sources

• Measure and modify
Thank You
Thank You
Twitter: @richardgmartin

How to Build Your Business on Wordpress

  • 1.
    Building Your Business on Wordpress Richard Martin Wordcamp | Toronto | 2012
  • 2.
  • 3.
    Who Am I? •Online entrepreneur in Ottawa
  • 4.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing
  • 5.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing
  • 6.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing
  • 7.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing Twitter: @richardgmartin
  • 8.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing Twitter: @richardgmartin
  • 9.
    Who Am I? •Online entrepreneur in Ottawa • Product Marketing Twitter: @richardgmartin
  • 10.
    What I knewabout the business of online business two years ago
  • 11.
    What I knewabout the business of online business two years ago
  • 12.
  • 13.
  • 14.
    Who Are We? •Ameliorate: to make better
  • 15.
    Who Are We? •Ameliorate: to make better • Two people
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
    3.Physiotherapy Services Function toFitness Physiotherapy and Fitness
  • 25.
    3.Physiotherapy Services Function toFitness Physiotherapy and Fitness
  • 26.
    A Great Timeto be an Online Entrepreneur?
  • 27.
    A Great Timeto be an Online Entrepreneur? • Increased reach
  • 28.
    A Great Timeto be an Online Entrepreneur? • Increased reach • Increased deployment speed
  • 29.
    A Great Timeto be an Online Entrepreneur? • Increased reach • Increased deployment speed • Improved ways to communicate
  • 30.
    A Great Timeto be an Online Entrepreneur? • Increased reach • Increased deployment speed • Improved ways to communicate • Improved ability to measure
  • 31.
    A Great Timeto be an Online Entrepreneur? • Increased reach • Increased deployment speed • Improved ways to communicate • Improved ability to measure • Reduced operating costs
  • 32.
    A Great Timeto be an Online Entrepreneur? • Increased reach • Increased deployment speed • Improved ways to communicate • Improved ability to measure • Reduced operating costs • Reduced capital requirements
  • 33.
    Not Without ItsChallenges
  • 34.
    Not Without ItsChallenges • Serial in nature
  • 35.
    Not Without ItsChallenges • Serial in nature • Not a traditional product development process
  • 36.
    Not Without ItsChallenges • Serial in nature • Not a traditional product development process • Finding a point of entry
  • 37.
    Not Without ItsChallenges • Serial in nature • Not a traditional product development process • Finding a point of entry • Navigating through the noise
  • 38.
    Not Without ItsChallenges • Serial in nature • Not a traditional product development process • Finding a point of entry • Navigating through the noise • SEO & Social Media marketing are not enough
  • 39.
    Not Without ItsChallenges • Serial in nature • Not a traditional product development process • Finding a point of entry • Navigating through the noise • SEO & Social Media marketing are not enough • Today’s decision has long term implications
  • 40.
  • 41.
    Five Lessons Learned 1.Understand your client/market
  • 42.
    Five Lessons Learned 1.Understand your client/market 2. Understand the transaction
  • 43.
    Five Lessons Learned 1.Understand your client/market 2. Understand the transaction 3. Choose the right platforms
  • 44.
    Five Lessons Learned 1.Understand your client/market 2. Understand the transaction 3. Choose the right platforms 4. Be efficient
  • 45.
    Five Lessons Learned 1.Understand your client/market 2. Understand the transaction 3. Choose the right platforms 4. Be efficient 5. Monitor, then Matador (if necessary)
  • 46.
    1. Understand YourClient/Market
  • 47.
    1. Understand YourClient/Market • More than a demographic profile.
  • 48.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem?
  • 49.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem? • What motivates them?
  • 50.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem? • What motivates them? • What do they care about?
  • 51.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem? • What motivates them? • What do they care about? • Will they buy your product?
  • 52.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem? • What motivates them? • What do they care about? • Will they buy your product? • How do you attract them to your site?
  • 53.
    1. Understand YourClient/Market • More than a demographic profile. • What is their problem? • What motivates them? • What do they care about? • Will they buy your product? • How do you attract them to your site? • Marketing-speak does not work.
  • 54.
  • 55.
  • 56.
    Meet Janet • 40to 65 years of age
  • 57.
    Meet Janet • 40to 65 years of age • University educated
  • 58.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active
  • 59.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis
  • 60.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis • Frequently have a parent with ...
  • 61.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis • Frequently have a parent with ... • Prescribed medication
  • 62.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis • Frequently have a parent with ... • Prescribed medication • Limited guidance on exercise and ADLs
  • 63.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis • Frequently have a parent with ... • Prescribed medication • Limited guidance on exercise and ADLs • Concerned about effects of pharmaceuticals
  • 64.
    Meet Janet • 40to 65 years of age • University educated • Active ... and wants to stay active • 50% chance she has been diagnosed with osteoporosis • Frequently have a parent with ... • Prescribed medication • Limited guidance on exercise and ADLs • Concerned about effects of pharmaceuticals • Willing to invest in her health
  • 70.
    2. Understand theTransaction
  • 71.
    2. Understand theTransaction • What is the desired transaction?
  • 72.
    2. Understand theTransaction • What is the desired transaction? • What steps are required to trigger that event?
  • 73.
    2. Understand theTransaction • What is the desired transaction? • What steps are required to trigger that event? • How much traffic is required to meet your revenue targets?
  • 74.
    2. Understand theTransaction • What is the desired transaction? • What steps are required to trigger that event? • How much traffic is required to meet your revenue targets? • Apply a nominal value to your desired transaction
  • 75.
    2. Understand theTransaction • What is the desired transaction? • What steps are required to trigger that event? • How much traffic is required to meet your revenue targets? • Apply a nominal value to your desired transaction • Build and manage your client funnel
  • 85.
  • 86.
  • 90.
    3. Choose theRight Platforms
  • 91.
    3. Choose theRight Platforms • CMS and Blogging: Wordpress
  • 92.
    3. Choose theRight Platforms • CMS and Blogging: Wordpress • Video
  • 93.
    3. Choose theRight Platforms • CMS and Blogging: Wordpress • Video • Email management
  • 94.
    3. Choose theRight Platforms • CMS and Blogging: Wordpress • Video • Email management • Social
  • 95.
    3. Choose theRight Platforms • CMS and Blogging: Wordpress • Video • Email management • Social • Publishing
  • 98.
    Umbraco CMS -ASPX based
  • 99.
    Umbraco CMS -ASPX based
  • 100.
    Umbraco CMS -ASPX based Wordpress Blog - PHP based
  • 101.
  • 102.
    Two Solitudes • Twodomains: Google search
  • 103.
    Two Solitudes • Twodomains: Google search • Google Analytics configuration
  • 104.
    Two Solitudes • Twodomains: Google search • Google Analytics configuration • Managing two CMS environments
  • 105.
    Two Solitudes • Twodomains: Google search • Google Analytics configuration • Managing two CMS environments • Wordpress provides me more control
  • 106.
    Two Solitudes • Twodomains: Google search • Google Analytics configuration • Managing two CMS environments • Wordpress provides me more control • Wordpress has deeper community and tools
  • 107.
  • 108.
  • 109.
  • 110.
  • 111.
  • 112.
  • 113.
    4. Be Efficient •Make life easy for content generators
  • 114.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material
  • 115.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 116.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 117.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 118.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 119.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 120.
    4. Be Efficient •Make life easy for content generators • Leverage and reuse material • Publish across many platforms
  • 121.
  • 122.
    5. Monitor • Trackyour transactions
  • 123.
    5. Monitor • Trackyour transactions • Track your marketing campaigns
  • 124.
    5. Monitor • Trackyour transactions • Track your marketing campaigns • Benchmark
  • 125.
    5. Monitor • Trackyour transactions • Track your marketing campaigns • Benchmark • Multiple tools available to you
  • 126.
  • 127.
    5. Matador (akaPivot) • Not working? Fix it or ditch it.
  • 128.
    5. Matador (akaPivot) • Not working? Fix it or ditch it. • Working? Pursue it further.
  • 130.
  • 131.
    Summary • Identify pointof entry: client/market
  • 132.
    Summary • Identify pointof entry: client/market • Steps to desired transaction
  • 133.
    Summary • Identify pointof entry: client/market • Steps to desired transaction • Build sales funnel
  • 134.
    Summary • Identify pointof entry: client/market • Steps to desired transaction • Build sales funnel • Traffic sources
  • 135.
    Summary • Identify pointof entry: client/market • Steps to desired transaction • Build sales funnel • Traffic sources • Measure and modify
  • 137.
  • 138.