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Rethink her: Learning to think  like a woman Barcelona March 3rd PrettyLittleHead
 
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Systemizing:  Input: Operation: Output ,[object Object],[object Object]
Empathising ,[object Object]
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Why are women more likely to be empathisers? The science of femininity
Advances in  medical technologies  Preparedness by scientists to interrogate accepted wisdoms  about human nature  3 recent dramatic revelations about the  nature of femininity
Endocrinology: Stress responses i
[object Object],[object Object],[object Object],[object Object],Feminine  Stress response Disclose and share fears Bond with others around source of stress Tend and befriend
Brain structure: Decision making ii
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Intellect Feeling Action Corpus Callosum
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Feminine decision making It’s Holistic: Rational Emotional Sensory
iii Evolution: Survival Strategies
[object Object],[object Object],[object Object],[object Object],[object Object],Feminine gene  survival strategies Nurturing vulnerable Risk Aversion Create communities Attend to environment Create safe havens
Two Worldviews  Solves problems by Makes decision with Focus in relationships Analysis Argument Prioritising Competitive impulses to achieve control Relative position in hierarchy Linear, logical, Single-lined information Collaborating Co operating Talking What is shared with others Empathetic Systematic Motivated by Creating  safe havens (devoid of risk) Deep, detailed,  rational and non rational information
2 Organisational culture and connecting with women
Spotting a  systemising culture
Spotting an  empathetic culture
Most (big) organisations are systematic   (particularly those who produce and sell ‘systems’) ,[object Object],[object Object],[object Object]
And this systemising preference, evident in internal culture, shapes the way they present to their customers (irrespective of  their  mental preferences)
Their promises are based on competitive advantage
They’re built on  ‘if a then b’ logic
They’re after control: Locking the customer in and the competition out
And they seek to impress  with shows of strength… The Worlds Favourite  Airline The Ultimate Driving Machine The Best  a Man Can Get The World’s Local Bank
All of which is highly motivating for the  systematic audience
But   when targeting empathisers, systematic organisations expose a limited feel for  empathisers’ motivations
 
The secret of marketing  to a female audience? (even if your natural  inclinations are systematic)
Develop all activity  out of the empathetic
3 Empathetic Communication ,[object Object],[object Object],[object Object],[object Object]
a Mirroring female interests
Altruism  Code  Connecting  Code Aesthetic  Code Ordering  Code
Ordering Code Risk aversion, the need to reduce complexity in decision making, the desire to create  a context that feels in good order
 
Connecting Code The need to tend and befriend.  The need to build and feel part of communities of shared interest.
 
Aesthetic Code Heightened sensory perceptions.  The need to create environments  that feel safe.
 
Altruism Code An others focus. An interest in shared concerns.
 
b  Mirroring female Language
Male and Female discourse Subject Matter Things; facts People; feelings  Social Currency Jokes, factoids, sport Gossip; observation; real life examples Pattern Escalation; exaggeration Getting beneath and under Form Soundbites, headlines Detail; nuance; texture Unspoken Establishing status by  Building closeness by  Outcome   competing sharing Masculine Feminine
Communication  that builds closeness with women…
Creates interest through people
Speaks like a person Dirt is Good Every Little Helps
Evokes the emotions,  provokes the senses
Goes beyond just saying  –  actions speak louder than words
Is expansive vs. reductionist
Visual language
Differences in Aesthetics Boys Moving objects and vehicles Heavy use of brown, black, dark colours Bird’s eye composition Girls People (especially girls and women) Natural objects Bright colours Ground level composition Source: M.Lijima; Hormones and Behaviour 40. 99 – 104.
Differences in Aesthetics
Women  Talking with women Brand talking with women 3 rd  parties  talking with women Speaks  with  women in  their  channels
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