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RetailOasis Big Breakfast: Mark Teperson, CDO Accent Group

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A presentation by Mark Teperson from the RetailOasis Big Breakfast - here we discuss seamless retailing - the melding of physical and digital. Looking at the success of Amazon has a key benchmark for retail.

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RetailOasis Big Breakfast: Mark Teperson, CDO Accent Group

  1. 1. 11 1 PIPPAMark Teperson, CDO Accent Group RetailOasisBigBreakfast
  2. 2. Walmart CEO Doug McMillan “the way customers want to live their lives today brings the store & digital experiences together.”
  3. 3. one ^ experience seamless
  4. 4. Simplicityon the front end Sophistication on the back end
  5. 5. Artificial Intelligence Big Data & Machine Learning
  6. 6. 2016 2017 2018 Artificial Intelligence Big Data & Machine Learning
  7. 7. Optimise for today, Invest for tomorrow innovation elevationnot just
  8. 8. Amazon Books - University Village Data Drives Curation Destination & Discovery UGC & Visual Merchandising
  9. 9. Population 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 Year FY12 FY14 FY16 FY18 FY20 FY22 FY24 FY26 FY28 FY30 FY32 Next 5 Years Gen Y leading 10 - 15 Years Gen Z overtake Gen Y 5 - 10 Years Gen Y leading Last 5 Years Gen Y overtake Boomers Generational change in Australia next 15 years GenZ (’96-24) GenY (’77-’95) GenX (’55-’76) Baby Boomer (’46-’54) GenAlpha (post 2024) Builders (pre 1945)
  10. 10. Thank You Level 4, 1a Rialto Lane, Manly NSW 2095 retailoasis.com@retailoasis

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