Randy Spiess is a collaborative leader experienced in program and project management, strategic planning, business operations, and process improvement. He has a background in software application projects and has led initiatives in agile transformation, sales operations, and quality management. His experience includes roles as a business development manager, sales operations manager, program manager, agile coach, and software engineering manager.

1. Randy Spiess, PMP, CSP
(847) 341-8319 | randyspiess1@gmail.com
www.linkedin.com/in/randallspiess
OPTIMIZE BUSINESS AND CUSTOMER PERFORMANCE
Collaborative leader of people, projects and programs that
has strengths in learning (quickly seeing the big picture),
prioritizing and getting senior management buy-in, and
working with teams to create, manage and deliver on a plan.
Experienced in software application projects, process
optimization programs and business operation programs.
COMPETENCIES
Program & Project Management
Strategic Planning and Execution
Business Operations
Collaborative Leadership
Agile Transformation
Process Improvement
Salesforce Administrator
CAREER HIGHLIGHTS
AGILE TRANSFORMATION PROGRAM– Corporate initiative
resulting in a 3X improvement in cycle time and 33%
productivity by changing waterfall to scrum based
methodology changing front end, PM, development and
metrics.
SALES OPERATIONS PROGRAM – Provide GTM support,
competitive analysis, marketing, business development and
sales support for a new global sales team. Personally leading
new business development valued at $2.12M and leading the
efforts to enable the healthcare vertical adding $2.4M in 6
months.
QUALITY MANAGEMENT PROGRAM – Led efforts to pass
TL9000 audit four years in a row, reduced quality efforts by
72% and meeting 100% of quality planning goals for 19 major
releases.
PROJECT MANAGEMENT LEADER – Leader of large and cross
functional software application projects delivered with
exceptional quality and ahead of schedule. Largest project
was $4M requiring 244 staff months and 40 headcount and
was delivered 5 months early and 5 star QRB rating.
PROFESSIONAL OBJECTIVE
Optimize business and customer performance
by leading projects and programs that improve
profit and achieve strategic objectives.
EXPERIENCE:
Business Development Manager – Sales and
business development consultant for a
Salesforce CRM partner.
Sales Operations Manager – Coordinate sales
operations program and facilitated revenue
generating opportunities.
Program Manager – Project management
leader of strategic projects and initiatives for
marketing, quality, business continuity
planning, and organizational change.
Agile Coach – Process improvement leader of
agile methodology and agile transformation.
Senior Process Manager - Process owner and
deployment champion for SDLC optimization.
Software Engineering Manager – Manager of
people and large cross functional software
application projects
EDUCATION/ CERTIFICATIONS
 MBA
 BSEE
 PMP
 Six Sigma Greenbelt
 SCRUM Master
TARGET INDUSTRY
Financial, Insurance (process improvement) $100-500M
Boutique Engineering Consultants ($20-$100M)
Healthcare (technology projects) >$100M
Software Solution and Products >$20M
TARGET ROLES
Program Manager, Program Director,
Client Project Manager, Agile Consultant,
Operations Manager, Project Manager
Agile Coach, Agile Program Manager,
Engineering Manager, Product Manager