Mike Swanson, Director of Marketing at UPS, offered a comprehensive presentation about empowered consumers and online shopping at the 2nd Annual eCommerce Expo South Florida hosted by Rand Marketing in Fort Lauderdale, Florida. The UPS presentation focuses on a wide spectrum of eCommerce topics, including choice, control and convenience, how mobile and social is driving eCommerce growth, the empowerment of consumers, and global business to business topics and strategies.

1. E-Commerce
Choice, Control, & Convenience
February 17th
Mike Swanson – Director of Marketing

2. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 2

3. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
Mobile and Social are Driving e-Commerce Growth
More opportunity exists as internet and mobile user penetration increase
Total
Population
Active
Internet Users
Unique
Mobile Users
Active
Social Accounts
7.2B 3.0B 3.6B 1.7B
Urbanization 53% Penetration 42% Penetration 51% Penetration 23%
Source: Social Commerce Analysis 2015
3
Global
Link To: US
US

4. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 4

8. 20 Million
Customers

9. Expanded
Access Point
Locations

12. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 12
UPS i-parcel®
UPS i-parcel helps merchants shift the balance in favor of global e-commerce
• Value Statement
– Easy-to-integrate, turn-key solution for merchants
– Minimal up-front investment
– Scalable options offer flexibility and control
– Manages payment collection and fraud risk
– Serves more than 100 countries and offers more than 70 currencies
– A range of shipping options that balance cost vs. speed
– Combines technology innovation with UPS’s complete logistics portfolio
Sales
Cost &
complexity

13. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 13
UPS i-parcel Global Access Dashboard
A key differentiator which provides merchant’s easy integration, configurable options,
pricing flexibility and complete order visibility
Easy Integration Configurable
Pricing Flexibility Order Visibility

16. Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees or customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved. 16
Customer
Profile
95% of the
World’s
Population
are outside of
the US

17. Thank you