2. Customer loyalty
We earn customer respect and loyalty by consistently providing the highest
quality and value.
Profit
We achieve sufficient profit to finance growth, create value for our shareholders
and achieve our corporate objectives.
Growth
We recognize and seize opportunities for growth that builds upon our strengths
and competencies.
Market leadership
We lead in the marketplace by developing and delivering useful and innovative
products, services and solutions.
Commitment to employees
We demonstrate our commitment to employees by promoting and rewarding
based on performance and by creating a work environment that reflects our
values.
Leadership capability
We develop leaders at all levels who achieve business results, exemplify our values
and lead us to grow and win.
Global citizenship
We fulfill our responsibility to society by being an economic, intellectual and social
asset to each country and community where we do business.
3. Passion for customers
We put our customers first in everything we do.
Trust and respect for individuals
We work together to create a culture of inclusion built on trust,
respect and dignity for all.
Achievement and contribution
We strive for excellence in all we do; each person's contribution
is critical to our success.
Results through teamwork
We effectively collaborate, always looking for more efficient
ways to serve our customers.
Speed and agility
We are resourceful and adaptable, and we achieve results
faster than our competitors.
Meaningful innovation
We are the technology company that invents the useful and the
significant.
Uncompromising integrity
We are open, honest and direct in our dealings.
4. Newsweek Green Rankings
Global 500
Greenpeace Guide to Electronics
Combined Green Score
Environmental friendly parts
Early Infant Diagnosis (EID)
5. Base Pay
Health and Safety
Employee Stock Purchase Plan
“Leading Ideas” Series
6. Customers
Employees
Investors
Legislators and regulators
Industry analysts and media
Nongovernmental organizations (NGOs)
Suppliers
Universities
Communities
8. January 2012: $425,000 Fine
September 2012: Shares Drop to 9 Year Low
September 2012: 3 Former HP Managers
Arrested
October 2012: HP CEO States, “We’re
Screwed.”
9. Fortune’s Most Admired Companies List
HP was ranked 6th in computers
Harris Interactive Reputation Quotient HP
was ranked 32nd
Millward Brown Brandz HP was ranked
26th globally
Interbrands Best Global Brands HP was
ranked 15th in top 100 global brands
Boston College and Reputation CSR
Index HP ranked 48th globally
11. Apple is number one in the technological
department in about every survey around.
They also have a the number one CSR
index, as well as reputation in this
department to go along with their
enormous profability.
12. Top executive accountability
Effective communications
Quarterly updates about the company as a
whole
Monthly public appearances by top
executives
13. Corporate Social Responsibility
Social Media
Media Confidence
Reputation Rankings
Stakeholders