SlideShare a Scribd company logo
1 of 8
Download to read offline
pooi yoon
Email
Contact
Citizenship
Gender
Skills
py802@hotmail.com
+6012-2509667
Malaysian
Female
Fashion illustration, sketching and conceptualize.
info searching, brainstorm and compilation.
computer literate- excel, word, powerpoint, basic lectra drawing (prima vision V6R1).
merchandising- fashion & lingerie
mer
Strength ability in executing ideas and discussions’ outcome.
multitasking and work under pressure (with clear direction) is
a great opportunity to grow.
experimental and love exploring new things
“experiment is the true method to knowledge”.
positive thinking.
patience in listening & understanding.
education history
employment history
Year Jan 2015 -current Company Xixili Intima Post Merchandiser- senior exec
Year
Nov 2012-
Jan 2015
Company Xixili Intima Post Merchandiser- executive
Year
July 2012-
Oct 2012
Company Tjoue & LikeConcept Sdn. Bhd. Post Fashion Merchandiser cum Designer
Year
Mar 2008-
July 2012
Company Jendela Batik Sdn. Bhd. Post Retail Manager & Fashion Merchandiser
Year
July 2007-
Mar 2008
Company Jendela Batik Sdn. Bhd. Post Retail, Textile & Product Officer
Year
Jan 2007-
July 2007
Company Jendela Batik Sdn. Bhd. Post Retail & Fashion Coordinator
Year
Apr 2006-
Jan 2007
Company Jendela Batik Sdn. Bhd. Post Public Relations Officer
Year
Dec 2005-
Mar 2006
Company Eric Choong Couture Post Assistant Designer
Year 2003-2005 Certification
Diploma-
Distinction
Area Textile & Fashion School/college
Malaysian Institute of Art
(MIA)
Year 2000-2002 Certification Incomplete Area
American Degree
Program
School/college Tunku Abdul Rahman College
Year 1994-1999 Certification SPM- Grade 1 Area Science School/college SMK Tmn. Bukit Maluri
Year 2005 Award
Best Student Award
(Textile & Fashion dept.)
From Malaysian Institute of Art (MIA)
Year 2005 Award Best Avant Garde Designer From
Mercedes-Benz Malaysia International Fashion
Award (MiFA)
working experiences
Year Jan 2015- current Company Xixili Intima Post Merchandiser- Senior Executive
Year Nov 2012- Jan 2015 Company Xixili Intima Post Merchandiser- Executive
Dept. Product Development
Xixili Intima & Xilouette Manufacturer
Local lingerie manufacturer established since year 2004 and up to date owned 70 counters (included boutiques) all over Malaysia.
My role involving direct interaction with buyers (internal) and coordinating with multiple in-house departments comprises of product department (in-house
buyers), purchasing department, finance, designers, technical team and production line (XM manufacturer).
Xixili Intima
With product dept.
(in house buyers)
·Obtaining & understanding request of the season according to order summary of the year (for annual loading quantity vs production capacity).
·Calculation on order qty (per article/ per collection/ per season/ and per year) to propose based on selected materials MOQ/ MCQ (minimum
order/color qty) within production capacity
·Preparing & presenting quotation, new collection details, concept by collection (by season), photo shoot samples to buyer.
·Deal with and further investigate on product complaints, rejection, feedback from front liners & end user via buyers in polishing products’
fitting & outlook
·Follow up & update on changes of delivery dates and production capacity
With finance &
purchasing dept.
Xixili Intima
·Provide cost of every articles of the season for billing purposes together with standard costing sheet for material consumption calculation (of
XM manufacturer)
·As window of linking finance to product development team.
·Sourcing new materials & obtaining spec, quotation, MOQ of selected materials
·Lab dip- preparing references and approving lab dip & shipment samples (main & sub materials).
·Preparing materials requirement sheets for purchasing to complete procurement according to production schedule.
·Ensuring quality of received main material par to required criteria (both development samples & bulk materials).
·Attending supplier’s visit- for new techniques applied on materials, new designs & inspiration for coming collections.
·Checking through materials arrival reports & IQC report (incoming quality control)- clear materials to finish in controlling warehouse
inventory level.
With design &
technical dept.
·Sourcing new materials, compiling design references, concept discussion & finalize designs, selecting materials with designer based on buyers’
requirements.
·Obtaining & checking usage of materials from designer in preparing costing (to quote buyers).
·Lectra drawing (Prima Vision V6R1C7)- tools for drawing & draping in providing visuals with selected materials to present to buyers and design
team.
·Preparing product information (materials and prototype codes, delivery date, size & quantity loaded, confirmed article codes) to designer upon
receiving of Purchase Order together with photo shoot samples list.
·Follow through new development (mold cups, new base, new materials/ proposal) & fitting session (of new items and development pieces) and
comment on necessary improvements.
Xixili Intima
With production dept.
(XM manufacturer)
·Discussion on production capacity allocation based on buyer’s requirements of the year & summarize list of delivery dates to buyer.
·Preparing barcodes EAN number for production price tags printing purposes and for logistic department in supporting retail system.
·Conducting thread selection, products viewing meeting (to brief production team on coming/new collections of the season) and shipment
samples fitting session (viewed by buyer and production team before actual bulk production).
·Check through production schedule, mini marker (pre-production layout of patterns on selected materials) and lace closing reports (production
usage vs. designer’s usage) to minimize wastages.
·Upkeeping sub & main materials inventory level of warehouse.
·Email correspondences & solving hiccups of production line.
others ·Supporting events organized by company- fashion shows, Company Social Responsibilities programs and etc.
·Market survey- observing local market trend, competitors new launched products (on unique selling point, methods of construction, marketing
approach towards end user) and collecting Xixili’s counters/ boutiques product feedback from front liners.
·Attending trade fair in sourcing new materials and trends for the team.
working experiences
Year Mar 2008- July 2012 Company Jendela KL Post Retail Manager & Fashion Merchandiser
Year July 2007- Mar 2008 Company Jendela Batik Post Retail, Textile & Product Officer
Year Jan 2007- July 2007 Company Jendela Batik Post Fashion & Textile Coordinator
Year Apr 2006- Jan 2007 Company Jendela Batik Post Public Relation Officer
Jendela KL (formerly know as Jendela Batik)
A Malaysian icon, an Asian product, an international appeal.
Home grown brand started off with beautiful and contemporary hand drawn batik pieces as medium for both wearable art and masterpiece to adorn interior.
Expanding creativity and innovative via more channels such as furnishing, batik prints inspired chinaware, custom made corporate uniforms, bespoke
menswear, premiums, accessories (bags) and bringing up some promising local artists of different field through CSR programs.
Jendela KL
Retail/
customer services
·Oversee duties of retail staffs and having staffs meeting at least once a month to seek improvements from time to time and guiding, building them
up to become an important asset to company as a team
·To work closely with corporate communications department on marketing, promotions, advertisements and sales strategies of Jendela KL.
·Identify potential opportunities in global market during overseas’ trade shows
·To resemble Jendela items in matching presentation as gift ideas to propose to customers (festive, birthdays, wedding door gifts…)
·Understanding & assisting customers on styling ideas, required looks & budget- exploring with tailors completing requested orders on time.
·Determining prices for all products. Fully in-charge of customer/ models fitting session and observe whichever part can be improved to achieve
perfect fit.
Design related ·Brainstorm, conceptualize and turning ideas into real things within given directions, timeline & resources- involving selection of silhouettes &
fabrications, dealing with tailors, styling for ad campaign.
·Calculation on usage of materials, quantity to produce, negotiating prices and delivery dates with suppliers, work on costing
·Study and improving the cutting/pattern/designs of regular customers with tailors
·Discuss with batik suppliers on motifs, colors, special orders, stocks for the month, customers’ likeness)
·Ensuring of upkeep of stocks and the whole outlook of the shop (+window display, arrangement of different retail items in order to gain
different attractions, way of folding, music and etc)
·Involving in hotels, corporate uniform projects (designing, sourcing materials, matching the suitable suppliers, working within budgets and
time frame required).
·Design and execute month to month visual merchandising of entire retail space and exhibition area (occasionally).
·Procurement on stocks (ties, shawls, raw materials- plain natural fiber fabrics for batik and etc) and keep tracking on delivery date.
·Coordinate fashion shows and fashion shoot session (concept- styling, venue, models)
Jendela KL
Trade shows
involvement
Sydney fashion week (April-May 2008)- a private show in Sydney in conjunction with Sydney fashion week.
Paris “who’s Next” fashion exhibition in Port de Versailles (September 2008)- one of the exhibitor in “Malaysia pavilion”
Dubai “Malaysia Services Exhibition” (March 2009)- one of the exhibitor for fashion and living lifestyle
Shanghai World Expo in Pudong (April 2010)- appointed by MATRADE to display Jendela’s products one of the area in Malaysia Pavilion
working experiences
Year Dec 2005- Mar 2006 Company Eric Choong Couture Post Assistant Designer
Eric Choong Couture
Fashion house which known for its custom made bridal wear & evening wear.
Eric Choong Couture
Design related ·Assisting tailors (in sewing, finishing, beading, trimmings)
·To source and purchase materials (fabrics, beads, headgears and etc)
·Help out at backstage during show
·To sketch and draw (illustration on uniforms, designs for customers
·Assisting designer in dealing with customers during fitting/discussion

More Related Content

Viewers also liked

Viewers also liked (11)

Eduinbhopal03
Eduinbhopal03Eduinbhopal03
Eduinbhopal03
 
302 simulado - física básica
302   simulado - física básica302   simulado - física básica
302 simulado - física básica
 
Őrülési jelenet a csigalépcsőn
Őrülési jelenet a csigalépcsőn Őrülési jelenet a csigalépcsőn
Őrülési jelenet a csigalépcsőn
 
RECRUITIO PORTFOLIO
RECRUITIO PORTFOLIORECRUITIO PORTFOLIO
RECRUITIO PORTFOLIO
 
Marcrave
MarcraveMarcrave
Marcrave
 
Analisis de la pagina web del colegio
Analisis de la pagina web del colegioAnalisis de la pagina web del colegio
Analisis de la pagina web del colegio
 
Tercer trabajo de photoshop
Tercer trabajo de photoshopTercer trabajo de photoshop
Tercer trabajo de photoshop
 
Veerasekar api inspectorresume
Veerasekar api inspectorresumeVeerasekar api inspectorresume
Veerasekar api inspectorresume
 
Mi Proyecto de Vida
Mi Proyecto de VidaMi Proyecto de Vida
Mi Proyecto de Vida
 
Emprendimiento
EmprendimientoEmprendimiento
Emprendimiento
 
Youth particpation policy paper-EN-Final-16.08
Youth particpation policy paper-EN-Final-16.08Youth particpation policy paper-EN-Final-16.08
Youth particpation policy paper-EN-Final-16.08
 

Similar to pooiyoon

Aysha_Ibtasam___Resume
Aysha_Ibtasam___ResumeAysha_Ibtasam___Resume
Aysha_Ibtasam___Resumeaysha Ibtasam
 
Cheryl Squires, assistant designer
Cheryl Squires, assistant designerCheryl Squires, assistant designer
Cheryl Squires, assistant designerCheryl Squires
 
AJEET MISHRA RESUME Low Resolution
AJEET MISHRA RESUME Low ResolutionAJEET MISHRA RESUME Low Resolution
AJEET MISHRA RESUME Low ResolutionAjeet Mishra
 
RUPALI SHAH - Updated Resume
RUPALI SHAH - Updated ResumeRUPALI SHAH - Updated Resume
RUPALI SHAH - Updated ResumeRupali Makkar
 
Resume Tapan Updated
Resume Tapan  Updated Resume Tapan  Updated
Resume Tapan Updated Tapan Mohanty
 
Order Finalization & Pre Merchandising
Order Finalization & Pre MerchandisingOrder Finalization & Pre Merchandising
Order Finalization & Pre MerchandisingZia Uddin Mahmud
 
Resume Priyanka Gaur
Resume Priyanka GaurResume Priyanka Gaur
Resume Priyanka Gaurpriyanka gaur
 
GP Presentation of Narayan Industry Noida.pptx
GP Presentation of Narayan Industry Noida.pptxGP Presentation of Narayan Industry Noida.pptx
GP Presentation of Narayan Industry Noida.pptxSmriti943460
 
Nitinkumar_CV Dec 2015
Nitinkumar_CV Dec 2015Nitinkumar_CV Dec 2015
Nitinkumar_CV Dec 2015Nitin Kumar
 
Ramesh Nanavare - Resume
Ramesh Nanavare - ResumeRamesh Nanavare - Resume
Ramesh Nanavare - ResumeRamesh Nanavare
 
Le thi-thuy-duong-top cv.vn-210719.121226
Le thi-thuy-duong-top cv.vn-210719.121226Le thi-thuy-duong-top cv.vn-210719.121226
Le thi-thuy-duong-top cv.vn-210719.121226Thuyduong_12345
 
Pooja Saraf-Fashion Creative Professional & Enthusiast
Pooja Saraf-Fashion Creative Professional & EnthusiastPooja Saraf-Fashion Creative Professional & Enthusiast
Pooja Saraf-Fashion Creative Professional & EnthusiastPooja Saraf
 

Similar to pooiyoon (20)

LinkedIn Portfolio
LinkedIn PortfolioLinkedIn Portfolio
LinkedIn Portfolio
 
Aysha_Ibtasam___Resume
Aysha_Ibtasam___ResumeAysha_Ibtasam___Resume
Aysha_Ibtasam___Resume
 
Cheryl Squires, assistant designer
Cheryl Squires, assistant designerCheryl Squires, assistant designer
Cheryl Squires, assistant designer
 
AJEET MISHRA RESUME Low Resolution
AJEET MISHRA RESUME Low ResolutionAJEET MISHRA RESUME Low Resolution
AJEET MISHRA RESUME Low Resolution
 
RUPALI SHAH - Updated Resume
RUPALI SHAH - Updated ResumeRUPALI SHAH - Updated Resume
RUPALI SHAH - Updated Resume
 
Resume Tapan Updated
Resume Tapan  Updated Resume Tapan  Updated
Resume Tapan Updated
 
Order Finalization & Pre Merchandising
Order Finalization & Pre MerchandisingOrder Finalization & Pre Merchandising
Order Finalization & Pre Merchandising
 
Resume Priyanka Gaur
Resume Priyanka GaurResume Priyanka Gaur
Resume Priyanka Gaur
 
CV-Santosh
CV-SantoshCV-Santosh
CV-Santosh
 
Taqui CV1
Taqui CV1Taqui CV1
Taqui CV1
 
GP Presentation of Narayan Industry Noida.pptx
GP Presentation of Narayan Industry Noida.pptxGP Presentation of Narayan Industry Noida.pptx
GP Presentation of Narayan Industry Noida.pptx
 
Nikhita_2017
Nikhita_2017Nikhita_2017
Nikhita_2017
 
Kishore's Resume
Kishore's ResumeKishore's Resume
Kishore's Resume
 
Amanda Natalicchio Resume
Amanda Natalicchio ResumeAmanda Natalicchio Resume
Amanda Natalicchio Resume
 
Nitinkumar_CV Dec 2015
Nitinkumar_CV Dec 2015Nitinkumar_CV Dec 2015
Nitinkumar_CV Dec 2015
 
C.M.Shobha
C.M.ShobhaC.M.Shobha
C.M.Shobha
 
Steven Costales Naidoo CV
Steven Costales Naidoo CVSteven Costales Naidoo CV
Steven Costales Naidoo CV
 
Ramesh Nanavare - Resume
Ramesh Nanavare - ResumeRamesh Nanavare - Resume
Ramesh Nanavare - Resume
 
Le thi-thuy-duong-top cv.vn-210719.121226
Le thi-thuy-duong-top cv.vn-210719.121226Le thi-thuy-duong-top cv.vn-210719.121226
Le thi-thuy-duong-top cv.vn-210719.121226
 
Pooja Saraf-Fashion Creative Professional & Enthusiast
Pooja Saraf-Fashion Creative Professional & EnthusiastPooja Saraf-Fashion Creative Professional & Enthusiast
Pooja Saraf-Fashion Creative Professional & Enthusiast
 

pooiyoon

  • 1. pooi yoon Email Contact Citizenship Gender Skills py802@hotmail.com +6012-2509667 Malaysian Female Fashion illustration, sketching and conceptualize. info searching, brainstorm and compilation. computer literate- excel, word, powerpoint, basic lectra drawing (prima vision V6R1). merchandising- fashion & lingerie mer Strength ability in executing ideas and discussions’ outcome. multitasking and work under pressure (with clear direction) is a great opportunity to grow. experimental and love exploring new things “experiment is the true method to knowledge”. positive thinking. patience in listening & understanding.
  • 2. education history employment history Year Jan 2015 -current Company Xixili Intima Post Merchandiser- senior exec Year Nov 2012- Jan 2015 Company Xixili Intima Post Merchandiser- executive Year July 2012- Oct 2012 Company Tjoue & LikeConcept Sdn. Bhd. Post Fashion Merchandiser cum Designer Year Mar 2008- July 2012 Company Jendela Batik Sdn. Bhd. Post Retail Manager & Fashion Merchandiser Year July 2007- Mar 2008 Company Jendela Batik Sdn. Bhd. Post Retail, Textile & Product Officer Year Jan 2007- July 2007 Company Jendela Batik Sdn. Bhd. Post Retail & Fashion Coordinator Year Apr 2006- Jan 2007 Company Jendela Batik Sdn. Bhd. Post Public Relations Officer Year Dec 2005- Mar 2006 Company Eric Choong Couture Post Assistant Designer Year 2003-2005 Certification Diploma- Distinction Area Textile & Fashion School/college Malaysian Institute of Art (MIA) Year 2000-2002 Certification Incomplete Area American Degree Program School/college Tunku Abdul Rahman College Year 1994-1999 Certification SPM- Grade 1 Area Science School/college SMK Tmn. Bukit Maluri Year 2005 Award Best Student Award (Textile & Fashion dept.) From Malaysian Institute of Art (MIA) Year 2005 Award Best Avant Garde Designer From Mercedes-Benz Malaysia International Fashion Award (MiFA)
  • 3. working experiences Year Jan 2015- current Company Xixili Intima Post Merchandiser- Senior Executive Year Nov 2012- Jan 2015 Company Xixili Intima Post Merchandiser- Executive Dept. Product Development Xixili Intima & Xilouette Manufacturer Local lingerie manufacturer established since year 2004 and up to date owned 70 counters (included boutiques) all over Malaysia. My role involving direct interaction with buyers (internal) and coordinating with multiple in-house departments comprises of product department (in-house buyers), purchasing department, finance, designers, technical team and production line (XM manufacturer). Xixili Intima With product dept. (in house buyers) ·Obtaining & understanding request of the season according to order summary of the year (for annual loading quantity vs production capacity). ·Calculation on order qty (per article/ per collection/ per season/ and per year) to propose based on selected materials MOQ/ MCQ (minimum order/color qty) within production capacity ·Preparing & presenting quotation, new collection details, concept by collection (by season), photo shoot samples to buyer. ·Deal with and further investigate on product complaints, rejection, feedback from front liners & end user via buyers in polishing products’ fitting & outlook ·Follow up & update on changes of delivery dates and production capacity
  • 4. With finance & purchasing dept. Xixili Intima ·Provide cost of every articles of the season for billing purposes together with standard costing sheet for material consumption calculation (of XM manufacturer) ·As window of linking finance to product development team. ·Sourcing new materials & obtaining spec, quotation, MOQ of selected materials ·Lab dip- preparing references and approving lab dip & shipment samples (main & sub materials). ·Preparing materials requirement sheets for purchasing to complete procurement according to production schedule. ·Ensuring quality of received main material par to required criteria (both development samples & bulk materials). ·Attending supplier’s visit- for new techniques applied on materials, new designs & inspiration for coming collections. ·Checking through materials arrival reports & IQC report (incoming quality control)- clear materials to finish in controlling warehouse inventory level. With design & technical dept. ·Sourcing new materials, compiling design references, concept discussion & finalize designs, selecting materials with designer based on buyers’ requirements. ·Obtaining & checking usage of materials from designer in preparing costing (to quote buyers). ·Lectra drawing (Prima Vision V6R1C7)- tools for drawing & draping in providing visuals with selected materials to present to buyers and design team. ·Preparing product information (materials and prototype codes, delivery date, size & quantity loaded, confirmed article codes) to designer upon receiving of Purchase Order together with photo shoot samples list. ·Follow through new development (mold cups, new base, new materials/ proposal) & fitting session (of new items and development pieces) and comment on necessary improvements.
  • 5. Xixili Intima With production dept. (XM manufacturer) ·Discussion on production capacity allocation based on buyer’s requirements of the year & summarize list of delivery dates to buyer. ·Preparing barcodes EAN number for production price tags printing purposes and for logistic department in supporting retail system. ·Conducting thread selection, products viewing meeting (to brief production team on coming/new collections of the season) and shipment samples fitting session (viewed by buyer and production team before actual bulk production). ·Check through production schedule, mini marker (pre-production layout of patterns on selected materials) and lace closing reports (production usage vs. designer’s usage) to minimize wastages. ·Upkeeping sub & main materials inventory level of warehouse. ·Email correspondences & solving hiccups of production line. others ·Supporting events organized by company- fashion shows, Company Social Responsibilities programs and etc. ·Market survey- observing local market trend, competitors new launched products (on unique selling point, methods of construction, marketing approach towards end user) and collecting Xixili’s counters/ boutiques product feedback from front liners. ·Attending trade fair in sourcing new materials and trends for the team.
  • 6. working experiences Year Mar 2008- July 2012 Company Jendela KL Post Retail Manager & Fashion Merchandiser Year July 2007- Mar 2008 Company Jendela Batik Post Retail, Textile & Product Officer Year Jan 2007- July 2007 Company Jendela Batik Post Fashion & Textile Coordinator Year Apr 2006- Jan 2007 Company Jendela Batik Post Public Relation Officer Jendela KL (formerly know as Jendela Batik) A Malaysian icon, an Asian product, an international appeal. Home grown brand started off with beautiful and contemporary hand drawn batik pieces as medium for both wearable art and masterpiece to adorn interior. Expanding creativity and innovative via more channels such as furnishing, batik prints inspired chinaware, custom made corporate uniforms, bespoke menswear, premiums, accessories (bags) and bringing up some promising local artists of different field through CSR programs. Jendela KL Retail/ customer services ·Oversee duties of retail staffs and having staffs meeting at least once a month to seek improvements from time to time and guiding, building them up to become an important asset to company as a team ·To work closely with corporate communications department on marketing, promotions, advertisements and sales strategies of Jendela KL. ·Identify potential opportunities in global market during overseas’ trade shows ·To resemble Jendela items in matching presentation as gift ideas to propose to customers (festive, birthdays, wedding door gifts…) ·Understanding & assisting customers on styling ideas, required looks & budget- exploring with tailors completing requested orders on time. ·Determining prices for all products. Fully in-charge of customer/ models fitting session and observe whichever part can be improved to achieve perfect fit.
  • 7. Design related ·Brainstorm, conceptualize and turning ideas into real things within given directions, timeline & resources- involving selection of silhouettes & fabrications, dealing with tailors, styling for ad campaign. ·Calculation on usage of materials, quantity to produce, negotiating prices and delivery dates with suppliers, work on costing ·Study and improving the cutting/pattern/designs of regular customers with tailors ·Discuss with batik suppliers on motifs, colors, special orders, stocks for the month, customers’ likeness) ·Ensuring of upkeep of stocks and the whole outlook of the shop (+window display, arrangement of different retail items in order to gain different attractions, way of folding, music and etc) ·Involving in hotels, corporate uniform projects (designing, sourcing materials, matching the suitable suppliers, working within budgets and time frame required). ·Design and execute month to month visual merchandising of entire retail space and exhibition area (occasionally). ·Procurement on stocks (ties, shawls, raw materials- plain natural fiber fabrics for batik and etc) and keep tracking on delivery date. ·Coordinate fashion shows and fashion shoot session (concept- styling, venue, models) Jendela KL Trade shows involvement Sydney fashion week (April-May 2008)- a private show in Sydney in conjunction with Sydney fashion week. Paris “who’s Next” fashion exhibition in Port de Versailles (September 2008)- one of the exhibitor in “Malaysia pavilion” Dubai “Malaysia Services Exhibition” (March 2009)- one of the exhibitor for fashion and living lifestyle Shanghai World Expo in Pudong (April 2010)- appointed by MATRADE to display Jendela’s products one of the area in Malaysia Pavilion
  • 8. working experiences Year Dec 2005- Mar 2006 Company Eric Choong Couture Post Assistant Designer Eric Choong Couture Fashion house which known for its custom made bridal wear & evening wear. Eric Choong Couture Design related ·Assisting tailors (in sewing, finishing, beading, trimmings) ·To source and purchase materials (fabrics, beads, headgears and etc) ·Help out at backstage during show ·To sketch and draw (illustration on uniforms, designs for customers ·Assisting designer in dealing with customers during fitting/discussion