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Sizzling Hot Tips for PPC & Local Search

           Dave Kuhl – Client Manager
        Lisa Sanner – Snr. Client Manager
            Ben Krull – Client Manager
                August 18, 2010
Webinar Logistics & Introductions

• Being recorded
• Email with link will be sent out later this
  week
• Ask questions throughout
About Point It
            Presentation Agenda

• Launched in April 2002
• Seattle’s largest independent
  search marketing firm
• PPC & SEO
• $50 MM in managed media
• 14 team members, 40+ yrs of
  SEM experience
• Servicing clients across all
  verticals and revenue models
Google Content Remarketing

   Dave Kuhl – Client Manager
What is Content Advertising?
What is Content Remarketing?

• Came out of Beta in March of 2010

•    Allows marketers chance to further target and
    segment visitors to their site by behavior using
    code snippets and cookies

• Gives you a SECOND CHANCE to market to your
  website visitors

• Increases your ROI by targeting people who are
  deep within the Sales Funnel
What is Content Remarketing?




MyGolfStore.com
How to set up Content Remarketing

• Create a new campaign and a new ad
  group

• Select the new ad group under the
  campaign
How to set up Content Remarketing

• Create new audience(s)
How to set up Content Remarketing
How to set up Content Remarketing
How to set up Content Remarketing
How to set up Content Remarketing

• Create ads that will bring customers back
  (without being creepy!)
       • Stand out
       • Brand name in headline

• Give them a reason to return
      • Coupon codes
      • Limited time offer
Don’t be Creepy!
Things to keep in mind

• You need to have 500 unique users




• Bid up!
Modified Broad Match

Lisa Sanner – Senior Client Manager
Have you been Burned by
             Broad Matches?

Broad match works well for many
advertisers
  •Greatest reach – maximum opportunity for clicks
  and conversions; 20% of queries haven't been seen
  in the last 90 days
  •Shorter keyword lists (need to watch negatives,
  though)


BUT some want more control than
broad match offers
  •For more precise bid optimization to maximize ROI
  (performance)
  •To prevent unwanted matches (brand reputation,
  legal or policy reasons)
What is Modified Broad Match?
Relative Reach of Match Types
Comparison of Match Type Behavior
Should I Try Modified Broad Matches?

  Are you interested in capturing more qualified traffic
  than your current Phrase/Exact keywords allow?
  Do you have a hard time hitting ROI targets on
  certain broad match keywords?
  Is it tough to capture all of the misspelling & plural
  variations of the brand name or products without
  unwanted expansions?
  Would you like greater control over what queries
  map to your keywords?
  Does you want to capture more traffic but struggle to
  manage keyword and negative lists?

If your answer is “Yes” to any of the above, then try it and monitor your ROI
metrics and search query data on these keywords.
Modified Broad Match
     Implementation Tips

 Always put the + immediately in front of the word you
  want to modify and have locked into the query.
  DON’T leave any spaces between the + and the word.
  It won’t work!
 Always put the + sign BEFORE the word that you want
  to modify and have locked into the query.
  DON’T put the + after a word. It won’t work!
 Google recommends to not delete existing keywords,
  but add modified keywords into the mix with appropriate
  bid differentials.
  Consider bidding higher on broad match keywords with
  the modifier than those without it in order to capture an
  increased share of relevant opportunity.
 Use both the Search Query Report and watch both
  keyword- and campaign-level performance statistics,
  especially conversion volume and cost per conversion.
Changes in Local Search

  Ben Krull – Client Manager
Local Search

• The three things you must know about
  Google Places

• How Google’s OneBox has changed
  and how it can impact your business

• The drastic changes in the Local
  Search interface and landscape
Local Search




“20% of searches have local intent” -Google
Google Places: Review Responses
Google Places: Real-time Updates
Google Places: Service areas

Service Area (with Address)   Service Area (without Address)
Google OneBox Changes
Google Interface Change for Local
Google Interface Change for Local
Key Takeaways

• Searchers will instantly see your
  address, phone number, and hours –
  make sure it’s accurate

• Managing your business reviews and
  responding when necessary is critical

• Local listings and Place pages are
  gaining prominence in Google – take
  control of your listing and make sure it
  ranks well
Q&A


davek@pointit.com

lisas@pointit.com

benk@pointit.com

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Sizzling Hot Tips for PPC & Local Search

  • 1. Sizzling Hot Tips for PPC & Local Search Dave Kuhl – Client Manager Lisa Sanner – Snr. Client Manager Ben Krull – Client Manager August 18, 2010
  • 2. Webinar Logistics & Introductions • Being recorded • Email with link will be sent out later this week • Ask questions throughout
  • 3. About Point It Presentation Agenda • Launched in April 2002 • Seattle’s largest independent search marketing firm • PPC & SEO • $50 MM in managed media • 14 team members, 40+ yrs of SEM experience • Servicing clients across all verticals and revenue models
  • 4. Google Content Remarketing Dave Kuhl – Client Manager
  • 5. What is Content Advertising?
  • 6. What is Content Remarketing? • Came out of Beta in March of 2010 • Allows marketers chance to further target and segment visitors to their site by behavior using code snippets and cookies • Gives you a SECOND CHANCE to market to your website visitors • Increases your ROI by targeting people who are deep within the Sales Funnel
  • 7. What is Content Remarketing? MyGolfStore.com
  • 8. How to set up Content Remarketing • Create a new campaign and a new ad group • Select the new ad group under the campaign
  • 9. How to set up Content Remarketing • Create new audience(s)
  • 10. How to set up Content Remarketing
  • 11. How to set up Content Remarketing
  • 12. How to set up Content Remarketing
  • 13. How to set up Content Remarketing • Create ads that will bring customers back (without being creepy!) • Stand out • Brand name in headline • Give them a reason to return • Coupon codes • Limited time offer
  • 15. Things to keep in mind • You need to have 500 unique users • Bid up!
  • 16. Modified Broad Match Lisa Sanner – Senior Client Manager
  • 17. Have you been Burned by Broad Matches? Broad match works well for many advertisers •Greatest reach – maximum opportunity for clicks and conversions; 20% of queries haven't been seen in the last 90 days •Shorter keyword lists (need to watch negatives, though) BUT some want more control than broad match offers •For more precise bid optimization to maximize ROI (performance) •To prevent unwanted matches (brand reputation, legal or policy reasons)
  • 18. What is Modified Broad Match?
  • 19. Relative Reach of Match Types
  • 20. Comparison of Match Type Behavior
  • 21. Should I Try Modified Broad Matches? Are you interested in capturing more qualified traffic than your current Phrase/Exact keywords allow? Do you have a hard time hitting ROI targets on certain broad match keywords? Is it tough to capture all of the misspelling & plural variations of the brand name or products without unwanted expansions? Would you like greater control over what queries map to your keywords? Does you want to capture more traffic but struggle to manage keyword and negative lists? If your answer is “Yes” to any of the above, then try it and monitor your ROI metrics and search query data on these keywords.
  • 22. Modified Broad Match Implementation Tips  Always put the + immediately in front of the word you want to modify and have locked into the query. DON’T leave any spaces between the + and the word. It won’t work!  Always put the + sign BEFORE the word that you want to modify and have locked into the query. DON’T put the + after a word. It won’t work!  Google recommends to not delete existing keywords, but add modified keywords into the mix with appropriate bid differentials. Consider bidding higher on broad match keywords with the modifier than those without it in order to capture an increased share of relevant opportunity.  Use both the Search Query Report and watch both keyword- and campaign-level performance statistics, especially conversion volume and cost per conversion.
  • 23. Changes in Local Search Ben Krull – Client Manager
  • 24. Local Search • The three things you must know about Google Places • How Google’s OneBox has changed and how it can impact your business • The drastic changes in the Local Search interface and landscape
  • 25. Local Search “20% of searches have local intent” -Google
  • 28. Google Places: Service areas Service Area (with Address) Service Area (without Address)
  • 32. Key Takeaways • Searchers will instantly see your address, phone number, and hours – make sure it’s accurate • Managing your business reviews and responding when necessary is critical • Local listings and Place pages are gaining prominence in Google – take control of your listing and make sure it ranks well