As presented at the International Workshop on “Qualitative Personal Caring in a European Perspective”, 07 May 2015, Antalya, Turkey http://mcare-project.eu/ This project (M-Care - 539913-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This website reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

1. SURVEY RESULTS FROM
TURKEY
539913-LLP-1-2013-1-TR-LEONARDO-LMP
www.mcare-project.eu

2. PARTICIPANTS
• M-Care - Stakeholders / Families: 41
• M-Care – For Training Centres / Care
Centres: 53
• M-Care -Personal Caregivers (PCGs): 40
• M-Care –Policy Makers): 26
• M-Care – Older People / PwD: 157
Total: 317

3. M-Care - Stakeholders / Families: 41

4. M-Care - Stakeholders / Families (Turkish)
Age
Answer Options Response Percent Response Count
<18 2,4% 1
18-24 2,4% 1
25-34 34,1% 14
35-44 34,1% 14
45-54 12,2% 5
55-64 14,6% 6
65-74 0,0% 0
>75 0,0% 0
answered question 41
skipped question 0

5. M-Care - Stakeholders / Families (Turkish)
Gender
Answer Options
Response
Percent
Response Count
Men 22,0% 9
Women 78,0% 32
answered question 41
skipped question 0

6. M-Care - Stakeholders / Families (Turkish)
How many members are there in your family?
Answer Options Response Count
41
answered question 41
skipped question 0
Number Response Date Response Text Categories
1 2
2 Tem 8, 2014 6:06 ÖÖ 3
3 Tem 8, 2014 6:04 ÖÖ 3
4 Tem 8, 2014 6:01 ÖÖ 5
5 Tem 8, 2014 5:59 ÖÖ 4
6 Tem 8, 2014 5:57 ÖÖ 2
7 Tem 8, 2014 5:55 ÖÖ 4
8 Tem 8, 2014 5:52 ÖÖ 5
9 Tem 8, 2014 4:57 ÖÖ 5
10 Tem 8, 2014 4:52 ÖÖ 4
11 Tem 1, 2014 2:50 ÖS 4
12 Tem 1, 2014 2:48 ÖS 4
13 Tem 1, 2014 2:47 ÖS 4
14 Tem 1, 2014 2:46 ÖS 4
15 Tem 1, 2014 2:45 ÖS 5
16 Tem 1, 2014 2:44 ÖS 4
17 Tem 1, 2014 2:42 ÖS 3
18 Tem 1, 2014 2:38 ÖS 4
19 Tem 1, 2014 2:36 ÖS 4
20 Tem 1, 2014 2:35 ÖS 4
21 Tem 1, 2014 1:41 ÖS 4
22 Tem 1, 2014 1:41 ÖS 5
23 Tem 1, 2014 1:37 ÖS 4
24 Tem 1, 2014 1:37 ÖS 6
25 Tem 1, 2014 1:36 ÖS 3
26 Tem 1, 2014 1:35 ÖS 4
27 Tem 1, 2014 1:34 ÖS 4
28 Tem 1, 2014 1:33 ÖS 4
29 Haz 30, 2014 12:44 ÖS 4
30 Haz 30, 2014 12:40 ÖS 5
31 Haz 30, 2014 12:35 ÖS 5
32 Haz 30, 2014 12:33 ÖS 6
33 Haz 30, 2014 12:32 ÖS 5
34 Haz 30, 2014 12:31 ÖS 5
35 Haz 30, 2014 10:55 ÖÖ 3
36 Haz 30, 2014 10:54 ÖÖ 4
37 Haz 30, 2014 10:52 ÖÖ 4
38 Haz 30, 2014 10:50 ÖÖ 5
39 Haz 30, 2014 10:49 ÖÖ 4
40 Haz 30, 2014 10:47 ÖÖ 4
41 Haz 5, 2014 6:15 ÖÖ j
M-Care - Stakeholders / Families
(Turkish)
How many members are there in your family?
Answer Options
Response
Count
41
answered question 41
skipped question 0

7. How many members are there in your family?
M-Care - Stakeholders / Families (Turkish)
Answer Options Response Count
41
answered question 41
skipped question 0
mother: 5
grandmother: 1
brother: 1
son:17
doughter: 13
aunt: 1

8. M-Care - Stakeholders / Families (Turkish)
What are his/her main needs of assistance?
Answer Options Response Count
40
answered question 40
skipped question 1
• Alzheimer
• Paralyze
• Dementia
• Hip fracture
• Elderliness
• Loneliness
• Dressing
• Bathing
• Personal care
• Eating
• Bedfast / bedridden
• Relieve oneself
• Walking
• Shaving

9. M-Care - Stakeholders / Families (Turkish)
How do you address them now?
Answer Options
Response
Percent
Response Count
Family member
75,0% 30
Professional
25,0% 10
answered question 40
skipped question 1

10. M-Care - Stakeholders / Families (Turkish)
What amount is spent for a PCG per month?
Answer Options Response Count
10
answered question 10
skipped question 31
Number Response Date Response Text Categories
1 Tem 8, 2014 6:08 ÖÖ 2000 tl aylık
2 Tem 8, 2014 6:06 ÖÖ 1750 aylık
3 Tem 8, 2014 6:05 ÖÖ 1500 tl aylık
4 Tem 8, 2014 6:02 ÖÖ bilmiyorum annem ödüyor
5 Tem 8, 2014 6:00 ÖÖ 1500 tl aylık
6 Tem 8, 2014 5:58 ÖÖ 1750 tl aylık
7 Tem 8, 2014 5:56 ÖÖ 2000 tl aylık
8 Tem 8, 2014 5:54 ÖÖ devamlı bir bakımevinde kalıyor 2000 tl aylık veriyorum
9 Tem 8, 2014 4:58 ÖÖ 2000 tl
10 Tem 8, 2014 4:53 ÖÖ 1500 tl tüm ay
• 1.500 TL /Month
• 1.750 TL /Month
• 2.000 TL /Month

11. M-Care - Stakeholders / Families (Turkish)
How satisfied are you with the quality of the caregiving services provided to your family member?
Answer Options Response Percent Response Count
Completly satisfied 0,0% 0
Dissatisfied 0,0% 0
Neutral 25,0% 10
Satisfied 67,5% 27
Completly satisfied 7,5% 3
answered question 40
skipped question 1

12. M-Care - Stakeholders / Families (Turkish)
Who is paying for PCG (Personal Caregiver) services?
Answer Options Response Count
40
answered question 40
skipped question 1
• Own self
• Brother
• Brothers and sisters together
• Mother
• Sons and daughters

13. M-Care - Stakeholders / Families (Turkish)
Do you trust the PCG assisting your family member?
Answer Options Response Percent Response Count
Yes
92,5% 37
No
7,5% 3
answered question 40
skipped question 1

14. M-Care - Stakeholders / Families (Turkish)
Do you have a preference of PCG gender?
Answer Options
Response
Percent
Response Count
Yes 90,0% 36
No 10,0% 4
answered question 40
skipped question 1
Kişisel bakıcının cinsiyeti sizin için tercih sebebi midir?
Yes
No

15. M-Care - For training centres /
Care centres : 53

16. M-Care - For training centres / Care centres
(Turkish)
Do you currently offer PCG training?
Answer Options
Response
Percent
Response
Count
Yes 54,7% 29
No 45,3% 24
answered question 53
skipped question 0

17. M-Care - For training centres / Care centres (Turkish)
If yes who is responsible for the training (educational background)?
Answer Options Response Count
37
answered question 37
skipped question 16
High school
College

18. M-Care - For training centres / Care centres (Turkish)
How many employees are working in such services?
Answer Options Response Count
38
answered question 38
skipped question 15
From 2 to 160

19. M-Care - For training centres / Care centres (Turkish)
What is the duration of the training program?
Answer Options Response Count
33
answered question 33
skipped question 20
• 1 month
• 3 months
• 4 months
• periodically throughout the year
• twice a year, one day
• 30 hours
• 40 hours
• Minimum 360 hours
• 4 hours per month
• 560 hours

20. M-Care - For training centres / Care centres (Turkish)
he profession of PCG in your country is:
Answer Options
Response
Percent
Response
Count
Licenced / Has mandatory professional requirements 35,4% 17
Certified 60,4% 29
Not formally described 4,2% 2
answered question 48
skipped question 5

21. M-Care - For training centres / Care centres(Turkish)
What is the educational level of the PCGs working for/trained by your organisation?
Answer Options Response Percent Response Count
Primary 14,6% 7
Secondary 50,0% 24
Higher education 14,6% 7
Vocational training 20,8% 10
answered question 48
skipped question 5

22. M-Care - For training centres / Care centres (Turkish)
hat kind of care / training do you offer?
Answer Options Response
Percent
Response Count
Observing, documenting and reporting clinical information 0
54,2% 26
Taking and recording blood pressure, temperature, pulse,
respiration, and bodyweight / Collecting specimens for required
medical tests
62,5% 30
Assisting with mobilization 83,3% 40
providing emotional / social support services 68,8% 33
Assisting with personal hygiene 85,4% 41
Assisting with meal preparation, grocery shopping, dietary
planning, and food and fluid intake
64,6% 31
Others 11
answered question 48
skipped question 5

23. M-Care - For training centres / Care centres (Turkish)
What type of training do you use / think would be preferable for a PCG training program? (online
printed, info cards, e.tc.)
Answer Options
Response
Percent
Response Count
Kullanmakta olduğunuz:
95,8% 46
Önerebileceğiniz:
97,9% 47
answered question 48
skipped question 5

24. M-Care - For training centres / Care centres
(Turkish)
What course material format do you use / find preferable?
Answer Options
Response
Percent
Response
Count
Text 79,2% 38
Visual 62,5% 30
Audio 27,1% 13
Video 16,7% 8
others 11
answered question 48
skipped question 5

25. M-Care - For training centres / Care centres (Turkish)
Would you offer a training program for PCGs (such as M-CARE)
Answer Options Response Percent Response Count
Yes 38,3% 18
No 61,7% 29
answered question 47
skipped question 6

26. M-Care - For training centres / Care centres
(Turkish)
If yes, please provide contact details (email, phone number)
Answer Options Response Count
30
answered question 30
skipped question 23

27. M-Care - For training centres / Care centres (Turkish)
Would you like to be kept informed on the progress of M-Care?
Answer Options Response Percent Response Count
Yes 40,4% 19
No 59,6% 28
answered question 47
skipped question 6

28. M-Care -Personal Caregivers (PCGs): 53

29. M-Care -Personal Caregivers (PCGs) (Turkish)
Age
Answer Options
Response
Percent
Response
Count
<18 2,5% 1
18-24 20,0% 8
25-34 25,0% 10
35-44 27,5% 11
45-54 17,5% 7
55-64 2,5% 1
65-74 2,5% 1
>75 2,5% 1
answered question 40
skipped question 0

30. M-Care -Personal Caregivers (PCGs) (Turkish)
Gender
Answer Options
Response
Percent
Response Count
Men 37,5% 15
Women 62,5% 25
answered question 40
skipped question 0

31. M-Care -Personal Caregivers (PCGs) (Turkish)
Please indicate your educational level
Answer Options Response Count
34
answered question 34
skipped question 6
• Primary education: 19
• Secondary education: 14
• Higher education: 2
• Associate degree / Vocational training: 1

32. M-Care -Personal Caregivers (PCGs) (Turkish)
What are the main challenges you are facing as a PCG (Personal Caregiver)?
Answer Options Response Count
34
answered question 34
skipped question 6
• Low salary
• Patient’s behaviours regarding staff
• Long working hours
• Working conditions
• Communication problems
• Patients are getting agitated
• To care and to clean overweight patients
• To lift and to position overweight patients
• Interfering attitudes of patient relatives
• Psychological conditions of the patient

33. M-Care -Personal Caregivers (PCGs) (Turkish)
What is your past experience as a PCG?
Answer Options Response Count
34
answered question 34
skipped question 6
• 20 days
• 4 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 9 years
• 10 years
• 12 years

34. M-Care -Personal Caregivers (PCGs) (Turkish)
Do you feel competent?
Answer Options
Response
Percent
Response
Count
Yes 88,2% 30
No 11,8% 4
answered question 34
skipped question 6

35. M-Care -Personal Caregivers (PCGs) (Turkish)
What kind of care services do you offer?
Answer Options Response Percent Response Count
Observing, documenting and reporting clinical information 32,4% 11
Taking and recording blood pressure, temperature, pulse,
respiration, and bodyweight / Collecting specimens for required
medical tests
38,2% 13
Assisting with mobilization 79,4% 27
Providing emotional / social support services 58,8% 20
Assisting with personal hygiene 97,1% 33
Assisting with meal preparation, grocery shopping, dietary
planning, and food and fluid intake
41,2% 14
Other 10
answered question 34
skipped question 6
. Bathing ,changing the diper, grooming, shaving, nail cutting,

36. M-Care -Personal Caregivers (PCGs) (Turkish)
What type of extra training would you like to have?
Answer Options
Response
Percent
Response
Count
basic psychological support 52,9% 18
interpersonal communication skills 38,2% 13
understanding a disability 52,9% 18
practical approaches in daily care (examples) 52,9% 18
examples on care per disability 35,3% 12
environmental challenges/accessibility issues 26,5% 9
types of technical assistance devices 44,1% 15
answered question 34
skipped question 6

37. M-Care -Personal Caregivers (PCGs) (Turkish)
Have you received training as a PCG?
Answer Options
Response
Percent
Response
Count
Yes 35,3% 12
No 64,7% 22
answered question 34
skipped question 6

38. M-Care -Personal Caregivers (PCGs) (Turkish)
Would you like to?
Answer Options
Response
Percent
Response
Count
Yes 72,7% 16
No 27,3% 6
answered question 22
skipped question 18

39. M-Care -Personal Caregivers (PCGs) (Turkish)
Do you prefer a specific disability oriented training or broad training?
Answer Options
Response
Percent
Response
Count
Spesific 8,8% 3
Broad 91,2% 31
answered question 34
skipped question 6

40. M-Care -Personal Caregivers (PCGs) (Turkish)
Please specify what type of training do you prefer? (online, printed, info cards, e.tc.)
Answer Options Response Count
34
answered question 34
skipped question 6
online: 10
printed: 11
info cards: 12
face to face: 3

41. M-Care -Personal Caregivers (PCGs) (Turkish)
What is your preferable course material format?
Answer Options Response Percent Response Count
Text 26,5% 9
İmage 70,6% 24
Audio 26,5% 9
Video 61,8% 21
Others 1
answered question 34
skipped question 6

42. M-Care -Personal Caregivers (PCGs) (Turkish)
Are you employed by a private company or service provider?
Answer Options
Response
Percent
Response Count
Yes 64,7% 22
No 35,3% 12
answered question 34
skipped question 6

43. M-Care -Personal Caregivers (PCGs) (Turkish)
If yes are there any restrictions (for example: do you need a special permission, are you
allowed to work as PCG)?
Answer Options
Response
Percent
Response Count
Yes 31,8% 7
No 68,2% 15
please specify 2
answered question 22
skipped question 18
others: certification

44. M-Care -Personal Caregivers (PCGs) (Turkish)
For a person to work as a PCG in your country he/she needs to
Answer Options
Response
Percent
Response Count
Be licenced / Meet mandatory professional requirements 14,7% 5
Have a relevant certification 35,3% 12
PCG profession is not formally described 55,9% 19
answered question 34
skipped question 6

45. M-Care -Personal Caregivers (PCGs) (Turkish)
How many hours per week do you work? / What is your working schedule?
Answer Options Response Count
34
answered question 34
skipped question 6
• 6 days 24 hours a day
• 40 hours a week
• 45 hours a week
• 48 hours a week
• 52 hours a week
• 60 hours a week
• 72 hours a week

46. M-Care -Personal Caregivers (PCGs) (Turkish)
Would you follow M-CARE training?
Answer Options
Response
Percent
Response Count
Yes 41,2% 14
No 58,8% 20
answered question 34
skipped question 6

47. M-Care -Personal Caregivers (PCGs) (Turkish)
Would you like to be kept informed on the progress of M-Care?
Answer Options Response Percent Response Count
Yes 41,2% 14
No 58,8% 20
answered question 34
skipped question 6

48. • M-Care - Older people / PwD: 157

49. M-Care - Older people / PwD (Turkish)
Age
Answer Options
Response
Percent
Response Count
<18 4,5% 7
18-24 4,5% 7
25-34 1,9% 3
35-44 2,5% 4
45-54 4,5% 7
55-64 14,0% 22
65-74 23,6% 37
>75 44,6% 70
answered question 157
skipped question 0

50. M-Care - Older people / PwD (Turkish)
Gender Cinsiyet Cinsiyet Cinsiyet
Answer
Options
Answer Options
Response
Percent
Response Count
Men 54,1% 85
Women 45,9% 72
answered question 157
skipped
question skipped question 0 0

51. M-Care - Older people / PwD (Turkish)
Type of the disability
Answer Options
Response
Percent
Response Count
Mobility 61,3% 92
Visual 20,7% 31
Auditory 20,7% 31
Mental 15,3% 23
Chronic 12,0% 18
answered question 150
skipped question 7

52. M-Care - Older people / PwD (Turkish)
What are your main needs of assistance?
Answer Options Response Count
150
answered question 150
skipped question 7
• Family
• Relieving oneself
• Bathing
• Medicine
• Personal care
• Eating
• Walking
• Sitting
• Psychological support

53. M-Care - Older people / PwD (Turkish)
How do you address them now?
Answer Options
Response
Percent
Response
Count
Family member 40,0% 60
Professional 60,0% 90
answered question 150
skipped question 7

54. M-Care - Older people / PwD (Turkish)
Salary
Answer Options Response Count
90
answered question 90
skipped question 67
• 120 TL / Month
• 200 TL / Month
• 250 TL / Month
• 300 TL / Month
• 400 TL / Month
• 500 TL / Month
• 600 TL / Month
• 700 TL / Month
• 750 TL / Month
• 800 TL / Month
• 850 TL / Month
• 1000 TL / Month
• 1350 TL / Month
• 1500 TL / Month
• 2000 TL / Month
• 3000 TL / Month

55. M-Care - Older people / PwD (Turkish)
How satisfied are you with the quality of the services provided by your current PCG (Personal
Caregiver)?
Answer Options
Response
Percent
Response Count
Completly dissatisfid 1,3% 2
Dissatisfied 2,7% 4
Neutral 10,7% 16
Satisfied 60,7% 91
Completly satisfied 24,7% 37
answered question 150
skipped question 7

56. M-Care - Older people / PwD (Turkish)
What is the educational background of your PCG?
Answer Options Response Count
148
answered question 148
skipped question 9
• Primary education
• Secondary education
• Higher education
• Associate degree / Vocational training

57. M-Care - Older people / PwD (Turkish)
Has he/she received any training related to providing assistance to People with Disabilities (PwD)/older
people?
Answer Options Response Percent Response Count
Yes 60,1% 89
No 39,9% 59
answered question 148
skipped question 9

58. M-Care - Older people / PwD (Turkish)
What type of extra training would you like them to have?
Answer Options
Response
Percent
Response Count
basic psychological support 82,4% 122
interpersonal communication skills 65,5% 97
understanding a disability 62,2% 92
practical approaches in daily care (examples) 43,2% 64
examples on care per disability 38,5% 57
environmental challenges/accessibility issues 39,2% 58
types of technical assistance devices 45,3% 67
answered question 148
skipped question 9

59. M-Care - Older people / PwD (Turkish)
Is he/she a member of the legal workforce (insurance, licence) ?
Answer Options
Response
Percent
Response
Count
Yes 73,0% 108
No 27,0% 40
answered question 148
skipped question 9

60. M-Care - Older people / PwD (Turkish)
Is he/she a member of the legal workforce (insurance, licence) ?
Answer Options
Response
Percent
Response Count
Yes 73,0% 108
No 27,0% 40
answered question 148
skipped question 9

61. M-Care - Older people / PwD (Turkish)
If yes, what type of technological support / assistance devices?
Answer Options Response Percent Response Count
Prsthetics 13,6% 8
Wheelchair 72,9% 43
Oxyggen support 15,3% 9
electric bed 10,2% 6
electric hoist 0,0% 0
bath wheelchair 32,2% 19
other 29
answered question 59
skipped question 98
others: cohlear implants, candiens,
aspirator, walker, long leg braces

62. M-Care - Older people / PwD (Turkish)
Where do they need to have a PCG?
Answer Options
Response
Percent
Response Count
home 84,5% 125
work 6,1% 9
school 7,4% 11
public area 40,5% 60
answered question 148
skipped question 9

63. M-Care - Older people / PwD (Turkish)
What amount could you spend for a PCG per month?
Answer Options Response Count
148
answered question 148
skipped question 9
150TL- 1500 TL

64. M-Care - Older people / PwD (Turkish)
Do you need 24h support / in house PCG?
Answer Options
Response
Percent
Response
Count
Yes 62,2% 92
No 37,8% 56
answered question 148
skipped question 9

65. M-Care - Older people / PwD (Turkish)
Do you have a preference of PCG gender?
Answer Options
Response
Percent
Response Count
Yes 73,0% 108
No 27,0% 40
answered question 148
skipped question 9

66. M-Care - Older people / PwD (Turkish)
Would you like to be kept informed on the progress of M-Care?
Answer Options
Response
Percent
Response Count
Yes 60,1% 89
No 39,9% 59
answered question 148
skipped question 9

67. • M-Care -Policy makers (Turkish): 26

68. M-Care -Policy makers (Turkish)
Would you like to be kept informed on the progress of M-Care?
Answer Options Response Percent Response Count
Yes 76,9% 20
No 23,1% 6
answered question 26
skipped question 0

69. M-Care -Policy makers (Turkish)
Engelli ve yaşlı bireylerin kişisel bakımı ile ilgili olarak aşağıdaki hizmetlerden hangilerine destek sağlanmaktadır? (birden fazla
seçenek işaretleyebilirsiniz)
Answer Options Response Percent Response Count
Observing, documenting and reporting clinical information 11,5% 3
Taking and recording blood pressure, temperature, pulse, respiration, and
bodyweight / Collecting specimens for required medical tests
30,8% 8
Assisting with mobilization 84,6% 22
Providing emotional / social support services 76,9% 20
Assisting with personal hygiene 88,5% 23
Assisting with meal preparation, grocery shopping, dietary planning, and food and
fluid intake
61,5% 16
others 2
answered question 26
skipped question 0
there are some problems regarding the home care.

70. M-Care -Policy makers (Turkish)
What type of training do you think would be preferable for a PCG training program? (online, printed, info cards, etc.)
Answer Options Response Count
26
answered question 26
skipped question 0

71. M-Care -Policy makers (Turkish)
What would be the preferable course material format?
Answer Options Response Percent Response Count
Text 30,8% 8
Visual 30,8% 8
Audio 0,0% 0
Video 38,5% 10
others 20
answered question 26
skipped question 0
seminars

72. M-Care -Policy makers (Turkish)
Would you offer a training program for PCGs (such as M-CARE)
Answer Options Response Percent Response Count
Yes 15,4% 4
No 84,6% 22
answered question 26
skipped question 0

73. M-Care -Policy makers (Turkish)
Would you like to be kept informed on the progress of M-Care?
Answer Options Response Percent Response Count
Yes
76,9% 20
No
23,1% 6
answered question 26
skipped question 0