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Copyright © 2020 PhdAssistance. All rights reserved 1
Dissertation Literature Review on Applying interpersonal and
communication skills to successfully lead manage and/or
participate in a team
Dr. Nancy Agens, Head,
Technical Operations, Phdassistance
info@phdassistance.com
In Brief:
You will find the best dissertation research
areas / topics for future researchers
enrolled in Business & Management
coursework or pursuing management
dissertation UK. In order to identify the
future research topics, we have reviewed
the Business & Management (recent peer-
reviewed studies) on Management
dissertation. Communication and
interpersonal skills are interrelated as the
latter help an individual to handle the flow
of communication with their peers or
professional executives. If there is a lack
of communication, misunderstandings and
inappropriate dissemination of information
would impose a significant impact on the
performance and productivity. It is
necessary to ensure that the employees are
communicated with proper goals and
objectives so that they are able to work in a
proper direction and avoid mistakes. The
interpersonal skills are also required so
that the employees are able to align what
has been communicated to them with what
they are required to execute.
Keywords: Team Management
Dissertation, Communication skills,
Interpersonal skills research proposal,
Leadership research proposal UK,
Literature Review, Time management,
Writing Service, Decision, Teamwork,
Dissertation Assistance, Literature Review
Help.
I. INTRODUCTION
Communication, honesty, integrity,
innovation and relationship building are
effective skills which must be possessed by
leaders while handling a team. Moreover,
interpersonal skills are effective for
communicating and building relationships
with others which are often called personal
skills or personality traits which can be used
for handling a team under a certain social
situation (Hurtado-Martn & Khalili, n.d.).
Communication and interpersonal skills are
interrelated as the latter help an individual to
handle the flow of communication with their
peers or professional executives. Get
literature review writing help to highlight
research gaps and to identify the research
problem.
II. CONTRIBUTION OF
COMMUNICATION SKILLS FOR
LEADING, MANAGING AND
PARTICIPATING IN A TEAM
Proper communication with the
employees can be stated as an effective
keystone for managing, leading or
participating in a team. Effective
communication also enables the employees
to share their feelings and express their
thoughts regarding any corporate matter. It
is necessary to ensure that the employees are
clear with priorities, long term goals,
strategy and executional information,
gratitude and similar other aspects. Time
management, knowing the team members,
leading by examples, rewarding good deeds
Copyright © 2020 PhdAssistance. All rights reserved 2
of the employees, delegating workload and
being decisive are certain core factors that
are required to be considered while a leader
is leading or managing a team
(Vijayalakshmi, 2016). Moreover,
conducting meeting or discussion sessions
would also help the employees to open up
with their problems and also contribute their
viewpoints to a particular situation.
Leadership style like democratic leadership
style as per the name suggests, herein this
type of style, the leaders take input from
each of the team members before making a
decision. This process helps leaders to make
effective decisions and this type of
leadership is among the best leadership
styles as the executives or employees of
lower level are also able to gain authority to
express their views and contribute towards
the decision making process of their
organisation (Schulze & Krumm, 2017).
Moreover, if there is a lack of
communication, there would take place
misunderstandings and inappropriate
dissemination of information would also
impose a significant impact on the
organisation performance and productivity.
Along with this, the employees might also
not feel the sense of job satisfaction and this
in turn would give rise to higher employee
turnover rate. Students can avail dissertation
assistance on management from any topic.
Considering a leader who is
associated with handing and taking
participation in a team, it is necessary for
them to be a good listener, complementing,
delegate tasks with clarity, managing
meetings and ensure positive verbal and
non-verbal communication, with this, they
would be able to engage themselves with the
employees that would result in active
participation of the employees into different
activities (Miller, 2019). Employee
engagement and employee motivation is
along with necessary to be maintained by
the leaders and the top level management of
the organisation. There are instances where
leaders are autocratic in their approach
where they do not understand the necessity
of seeking assistance or making the
employees take part in the decision making
process. This might affect their performance
and might also affect their personality traits.
For instance, considering the change of
working hours or delegating someone else’s
work to the other one might be hegemonic
for them and this might compel them to take
a drastic step regarding their job and this
might cause an issue for the higher level of
management (Jena & Satpathy, 2017).
III. ADVANTAGES OF
INTERPERSONAL SKILLS FOR
HANDLING, LEADING AND
PARTICIPATING IN A TEAM
Interpersonal skills are effective for
letting an individual to communicate with
others and apart from communication; the
set of interpersonal skills also includes
active listening, teamwork, responsibility,
dependability, flexibility, empathy and
patience (Srivastava & Yadav, 2017). It is
necessary for leaders or managers who are
working in a corporate environment to
ensure that they possess the mentioned set of
interpersonal skills so as to avoid corporate
pressure. It would act as an asset to handle
and navigate day to day activities and tasks.
Strong interpersonal skills like empathy,
understanding and evaluating, presenting,
written communication, diplomacy,
persuasion and negotiation are certain
another set of skills that are possessed by the
leaders while they are handling a team. In
order to handle a team effectively, it is
necessary for leaders to have emotional
intelligence, conflict resolving skills,
empathy and building consensus and
appropriate communication (Krumm et al.,
2016). For instance, there might be a clash
Copyright © 2020 PhdAssistance. All rights reserved 3
of viewpoints of a senior employee and a
junior employee, henceforth, it is necessary
for the leaders in such cases to solve the
conflicts and settle the matter on a mutual
basis (Ferrar et al., 2018). Fostering
interpersonal relationships with the
employees at times might also be used to
motivate the employees. Moreover, the
leaders are required to handle the team
members with strong self-confidence,
maintaining the work ethics, relationship
management and sheer collaboration the
leaders and managers would be able to
acquire knowledge regarding the thinking of
the employees and accordingly solve their
issues through discussion sessions or
meetings (Hansen, 2016). Along with this,
being determinant and persistent would
also help the leaders to honestly handle the
social situations and adopt appropriate
strategies like key performance indicators,
performance appraisals, reward systems,
360 degree feedback, management by
objectives (MBO), personal development
plans (PDPs) and similar others for
analysing the performance of the employees
so as to avoid mistakes or misinterpretation
of information to eliminate any negative
impact on the organisational performance
and productivity or handle the employee
retention rate (Skinner et al., 2016).
Figure 1: Interpersonal skills required to be possessed by Leaders while managing a team
(Source: Skinner et al., 2016)
IV. CONCLUSION
Taking into consideration the above,
it can be analysed that possessing
communication and interpersonal skills are
of sheer significance for leaders who are
into handling or managing a team.
Appropriate communication would be
effective to maintain the decorum of the
organisation where the employees are
working. In order to gain appropriate work
results, it is necessary for the leaders to
ensure that the employees are communicated
with proper goals and objectives so that they
are able to work in a proper direction and
avoid mistakes. Whereas, the interpersonal
skills are also required to be shaped so that
the employees are able to align what has
been communicated to them with what they
are required to execute. Although studies
have focused on leadership, the attention
now shifted towards dynamic and
Copyright © 2020 PhdAssistance. All rights reserved 4
technology oriented artificial intelligence
leadership style which is different from the
traditional ones. Using AI based techniques
will help the managers to utilize the
leadership skills effectively and avoid any
further mistakes. The interpersonal skills
will help in effective communication
between the employees and the managers.
Implementing AI based context for linking
interpersonal skills can be considered as a
future scope.
REFERENCES
[1] Ferrar, P., Hosea, L., Henson, M., Dubina, N., Krueger,
G., Staff, J. & Gilbert, W. (2018). Building high
performing coach-athlete relationships: the usocs
national team coach leadership education program
(NTCLEP). International Sport Coaching Journal.
[Online]. 5 (1). pp. 60–70. Available from:
https://journals.humankinetics.com/view/journals/isc
j/5/1/article-p60.xml.
[2] Hansen, D.E. (2016). Cohesion in online student teams
versus traditional teams. Journal of Marketing
Education. [Online]. 38 (1). pp. 37–46. Available
from:
https://journals.sagepub.com/doi/abs/10.1177/02734
75315594463.
[3] Hurtado-Martn, M. & Khalili, N. (n.d.). Pathways to
Cleaner Production in the Americas II: Application
of a Competency Model to Experiential Learning for
Sustainability Education. [Online]. Available from:
https://www.researchgate.net/profile/Marta_Panero/p
ublication/301311990_Pathways_to_Cleaner_Produc
tion_in_the_Americas_Bridging_Industry-
Academia_Gaps_in_the_Transition_to_Sustainabilit
y/links/5ad1211baca272fdaf7792ea/Pathways-to-
Cleaner-Production-in-the-Americas-Bridging-
Industry-Academia-Gaps-in-the-Transition-to-
Sustainability.pdf.
[4] Jena, A. & Satpathy, S.S. (2017). Importance of Soft
Skills in Project Management. International Journal
of Scientific Research and Management (IJSRM).
[Online]. 5 (07). pp. 6173–6180. Available from:
https://www.academia.edu/download/58756515/850-
Article_Text-1444-1-10-20171225_2.pdf.
[5] Krumm, S., Kanthak, J., Hartmann, K. & Hertel, G.
(2016). What does it take to be a virtual team player?
The knowledge, skills, abilities, and other
characteristics required in virtual teams. Human
Performance. [Online]. 29 (2). pp. 123–142.
Available from:
https://www.tandfonline.com/doi/abs/10.1080/08959
285.2016.1154061.
[6] Miller, P. (2019). Leadership communication: the three
levels. [Online]. Available from:
https://works.bepress.com/peter_miller/145/downloa
d/.
[7] Schulze, J. & Krumm, S. (2017). The virtual team
player A review and initial model of knowledge,
skills, abilities, and other characteristics for virtual
collaboration. Organizational Psychology Review.
[Online]. 7 (1). pp. 66–95. Available from:
https://journals.sagepub.com/doi/abs/10.1177/20413
86616675522.
[8] Skinner, K.L., Hyde, S.J. & McPherson, K. (2016).
Improving Students’ Interpersonal Skills through
Experiential Small Group Learning. Journal of
Learning Design. [Online]. 9 (1). pp. 21–36.
Available from: https://eric.ed.gov/?id=EJ1096720.
[9] Srivastava, R. & Yadav, S. (2017). A Research Study
on the affect of Emotional Intelligence on the Ability
to Handle the Conflict and Team Building. Splint
International Journal of Professionals. [Online]. 4
(5). pp. 86–93. Available from:
http://search.proquest.com/openview/aad87d247d04f
2fdc3fb24c73cc9db11/1?pq-
origsite=gscholar&cbl=2044944.
[10] Vijayalakshmi, V. (2016). Soft Skills-The Need of the
Hour for Professional Competence: A Review on
Interpersonal Skills and Intrapersonal Skills
Theories. International Journal of Applied
Engineering Research. [Online]. 11 (4). pp. 2859–
2864. Available from:
https://pdfs.semanticscholar.org/2ff5/baed1a51942d4
46110017d9445d538922e24.pdf.

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Dissertation literature review on applying interpersonal and communication skills to successfully lead manage phdassistance.com

  • 1. Copyright © 2020 PhdAssistance. All rights reserved 1 Dissertation Literature Review on Applying interpersonal and communication skills to successfully lead manage and/or participate in a team Dr. Nancy Agens, Head, Technical Operations, Phdassistance info@phdassistance.com In Brief: You will find the best dissertation research areas / topics for future researchers enrolled in Business & Management coursework or pursuing management dissertation UK. In order to identify the future research topics, we have reviewed the Business & Management (recent peer- reviewed studies) on Management dissertation. Communication and interpersonal skills are interrelated as the latter help an individual to handle the flow of communication with their peers or professional executives. If there is a lack of communication, misunderstandings and inappropriate dissemination of information would impose a significant impact on the performance and productivity. It is necessary to ensure that the employees are communicated with proper goals and objectives so that they are able to work in a proper direction and avoid mistakes. The interpersonal skills are also required so that the employees are able to align what has been communicated to them with what they are required to execute. Keywords: Team Management Dissertation, Communication skills, Interpersonal skills research proposal, Leadership research proposal UK, Literature Review, Time management, Writing Service, Decision, Teamwork, Dissertation Assistance, Literature Review Help. I. INTRODUCTION Communication, honesty, integrity, innovation and relationship building are effective skills which must be possessed by leaders while handling a team. Moreover, interpersonal skills are effective for communicating and building relationships with others which are often called personal skills or personality traits which can be used for handling a team under a certain social situation (Hurtado-Martn & Khalili, n.d.). Communication and interpersonal skills are interrelated as the latter help an individual to handle the flow of communication with their peers or professional executives. Get literature review writing help to highlight research gaps and to identify the research problem. II. CONTRIBUTION OF COMMUNICATION SKILLS FOR LEADING, MANAGING AND PARTICIPATING IN A TEAM Proper communication with the employees can be stated as an effective keystone for managing, leading or participating in a team. Effective communication also enables the employees to share their feelings and express their thoughts regarding any corporate matter. It is necessary to ensure that the employees are clear with priorities, long term goals, strategy and executional information, gratitude and similar other aspects. Time management, knowing the team members, leading by examples, rewarding good deeds
  • 2. Copyright © 2020 PhdAssistance. All rights reserved 2 of the employees, delegating workload and being decisive are certain core factors that are required to be considered while a leader is leading or managing a team (Vijayalakshmi, 2016). Moreover, conducting meeting or discussion sessions would also help the employees to open up with their problems and also contribute their viewpoints to a particular situation. Leadership style like democratic leadership style as per the name suggests, herein this type of style, the leaders take input from each of the team members before making a decision. This process helps leaders to make effective decisions and this type of leadership is among the best leadership styles as the executives or employees of lower level are also able to gain authority to express their views and contribute towards the decision making process of their organisation (Schulze & Krumm, 2017). Moreover, if there is a lack of communication, there would take place misunderstandings and inappropriate dissemination of information would also impose a significant impact on the organisation performance and productivity. Along with this, the employees might also not feel the sense of job satisfaction and this in turn would give rise to higher employee turnover rate. Students can avail dissertation assistance on management from any topic. Considering a leader who is associated with handing and taking participation in a team, it is necessary for them to be a good listener, complementing, delegate tasks with clarity, managing meetings and ensure positive verbal and non-verbal communication, with this, they would be able to engage themselves with the employees that would result in active participation of the employees into different activities (Miller, 2019). Employee engagement and employee motivation is along with necessary to be maintained by the leaders and the top level management of the organisation. There are instances where leaders are autocratic in their approach where they do not understand the necessity of seeking assistance or making the employees take part in the decision making process. This might affect their performance and might also affect their personality traits. For instance, considering the change of working hours or delegating someone else’s work to the other one might be hegemonic for them and this might compel them to take a drastic step regarding their job and this might cause an issue for the higher level of management (Jena & Satpathy, 2017). III. ADVANTAGES OF INTERPERSONAL SKILLS FOR HANDLING, LEADING AND PARTICIPATING IN A TEAM Interpersonal skills are effective for letting an individual to communicate with others and apart from communication; the set of interpersonal skills also includes active listening, teamwork, responsibility, dependability, flexibility, empathy and patience (Srivastava & Yadav, 2017). It is necessary for leaders or managers who are working in a corporate environment to ensure that they possess the mentioned set of interpersonal skills so as to avoid corporate pressure. It would act as an asset to handle and navigate day to day activities and tasks. Strong interpersonal skills like empathy, understanding and evaluating, presenting, written communication, diplomacy, persuasion and negotiation are certain another set of skills that are possessed by the leaders while they are handling a team. In order to handle a team effectively, it is necessary for leaders to have emotional intelligence, conflict resolving skills, empathy and building consensus and appropriate communication (Krumm et al., 2016). For instance, there might be a clash
  • 3. Copyright © 2020 PhdAssistance. All rights reserved 3 of viewpoints of a senior employee and a junior employee, henceforth, it is necessary for the leaders in such cases to solve the conflicts and settle the matter on a mutual basis (Ferrar et al., 2018). Fostering interpersonal relationships with the employees at times might also be used to motivate the employees. Moreover, the leaders are required to handle the team members with strong self-confidence, maintaining the work ethics, relationship management and sheer collaboration the leaders and managers would be able to acquire knowledge regarding the thinking of the employees and accordingly solve their issues through discussion sessions or meetings (Hansen, 2016). Along with this, being determinant and persistent would also help the leaders to honestly handle the social situations and adopt appropriate strategies like key performance indicators, performance appraisals, reward systems, 360 degree feedback, management by objectives (MBO), personal development plans (PDPs) and similar others for analysing the performance of the employees so as to avoid mistakes or misinterpretation of information to eliminate any negative impact on the organisational performance and productivity or handle the employee retention rate (Skinner et al., 2016). Figure 1: Interpersonal skills required to be possessed by Leaders while managing a team (Source: Skinner et al., 2016) IV. CONCLUSION Taking into consideration the above, it can be analysed that possessing communication and interpersonal skills are of sheer significance for leaders who are into handling or managing a team. Appropriate communication would be effective to maintain the decorum of the organisation where the employees are working. In order to gain appropriate work results, it is necessary for the leaders to ensure that the employees are communicated with proper goals and objectives so that they are able to work in a proper direction and avoid mistakes. Whereas, the interpersonal skills are also required to be shaped so that the employees are able to align what has been communicated to them with what they are required to execute. Although studies have focused on leadership, the attention now shifted towards dynamic and
  • 4. Copyright © 2020 PhdAssistance. All rights reserved 4 technology oriented artificial intelligence leadership style which is different from the traditional ones. Using AI based techniques will help the managers to utilize the leadership skills effectively and avoid any further mistakes. The interpersonal skills will help in effective communication between the employees and the managers. Implementing AI based context for linking interpersonal skills can be considered as a future scope. REFERENCES [1] Ferrar, P., Hosea, L., Henson, M., Dubina, N., Krueger, G., Staff, J. & Gilbert, W. (2018). Building high performing coach-athlete relationships: the usocs national team coach leadership education program (NTCLEP). International Sport Coaching Journal. [Online]. 5 (1). pp. 60–70. Available from: https://journals.humankinetics.com/view/journals/isc j/5/1/article-p60.xml. [2] Hansen, D.E. (2016). Cohesion in online student teams versus traditional teams. Journal of Marketing Education. [Online]. 38 (1). pp. 37–46. Available from: https://journals.sagepub.com/doi/abs/10.1177/02734 75315594463. [3] Hurtado-Martn, M. & Khalili, N. (n.d.). Pathways to Cleaner Production in the Americas II: Application of a Competency Model to Experiential Learning for Sustainability Education. [Online]. Available from: https://www.researchgate.net/profile/Marta_Panero/p ublication/301311990_Pathways_to_Cleaner_Produc tion_in_the_Americas_Bridging_Industry- Academia_Gaps_in_the_Transition_to_Sustainabilit y/links/5ad1211baca272fdaf7792ea/Pathways-to- Cleaner-Production-in-the-Americas-Bridging- Industry-Academia-Gaps-in-the-Transition-to- Sustainability.pdf. [4] Jena, A. & Satpathy, S.S. (2017). Importance of Soft Skills in Project Management. International Journal of Scientific Research and Management (IJSRM). [Online]. 5 (07). pp. 6173–6180. Available from: https://www.academia.edu/download/58756515/850- Article_Text-1444-1-10-20171225_2.pdf. [5] Krumm, S., Kanthak, J., Hartmann, K. & Hertel, G. (2016). What does it take to be a virtual team player? The knowledge, skills, abilities, and other characteristics required in virtual teams. Human Performance. [Online]. 29 (2). pp. 123–142. Available from: https://www.tandfonline.com/doi/abs/10.1080/08959 285.2016.1154061. [6] Miller, P. (2019). Leadership communication: the three levels. [Online]. Available from: https://works.bepress.com/peter_miller/145/downloa d/. [7] Schulze, J. & Krumm, S. (2017). The virtual team player A review and initial model of knowledge, skills, abilities, and other characteristics for virtual collaboration. Organizational Psychology Review. [Online]. 7 (1). pp. 66–95. Available from: https://journals.sagepub.com/doi/abs/10.1177/20413 86616675522. [8] Skinner, K.L., Hyde, S.J. & McPherson, K. (2016). Improving Students’ Interpersonal Skills through Experiential Small Group Learning. Journal of Learning Design. [Online]. 9 (1). pp. 21–36. Available from: https://eric.ed.gov/?id=EJ1096720. [9] Srivastava, R. & Yadav, S. (2017). A Research Study on the affect of Emotional Intelligence on the Ability to Handle the Conflict and Team Building. Splint International Journal of Professionals. [Online]. 4 (5). pp. 86–93. Available from: http://search.proquest.com/openview/aad87d247d04f 2fdc3fb24c73cc9db11/1?pq- origsite=gscholar&cbl=2044944. [10] Vijayalakshmi, V. (2016). Soft Skills-The Need of the Hour for Professional Competence: A Review on Interpersonal Skills and Intrapersonal Skills Theories. International Journal of Applied Engineering Research. [Online]. 11 (4). pp. 2859– 2864. Available from: https://pdfs.semanticscholar.org/2ff5/baed1a51942d4 46110017d9445d538922e24.pdf.