This article intends to share some tips on how to make a successful presentation.

1. Making a
successful
presentation
at work
Writing Skills

2. Table of Contents
1. Types of presentations
2. Informal briefings
3. Guidelines for preparing informal briefings
4. Using telephones and Cell phones effectively

3. Chapter's Goal:
Is to help you to
be a more
successful spea
ker.

4. Types of
Presentations
Sale appeals to
prospective
customers
Evaluation of
products or policies
Progress reports to
your boss and
clients
Reports to superiors
about your job
accomplishments
Justifications of your
position or even
your department
Appeals and/or
explanations before
elected officials
Presentations at
professional
conferences
Explanation of a
procedure, decision,
or plan before a
community/civic
group

5. Informal Briefings
Here are some of the typical informal briefings you
may be asked to deliver at work:
• a status report on your current project
• an update or end-of-shift report, like those nurses
and police officers give
• an explanation of a policy to co-workers
• a report on a conference you attended
• a demonstration of new procedure or piece of
equipment/software
• a follow-up session on equipment or procedures
• a summary of a meeting you attended

6. Guidelines For Preparing Informal briefings
Follow these guidelines when you have to
make an informal briefing:
■ Make your comments brief and to the point.
■ Keyboard a few bulleted items you plan to
cover.
■ Highlight key phrases and terms you need to
stress.
■ Include in your notes only the major points
you want to mention.
■ Arrange your points in chronological order or
from cause to effect.

7. Use
Telephones
and Cell
phone
effectively

8. Telephone Etiquette
Answer
Answer the
call on the
second, or
at the last,
or the third
ring.
Tie up
Never tie up
a company
phone with
your
personal
business.
Avoid
Avoid
shouting,
whispering,
or
mumbling.
Answer
Answer
courteously.
Identify
yourself,
your title,
your
department.
Eliminate
Eliminate
disturbing
background
noises.
Check
Check your
voice mail
every day,
just as you
would your
e-mail.

9. Cell Phone
Courtesy
Do not use your personal cell
phone (or beeper) at work.
Silence the ringer on any cell
phone during a conference;
sales meeting; business
breakfast, lunch, or dinner.
Turn cell phones off when
you enter a hospital.
Never allow a ringing cell
phone to interrupt a meeting
with a customer.
Always make sure your cell
phone is charged and
working.

10. Thanks for your
attention!