Decisions may be made following discussion, but unfocussed discussion and deferral will not lead to decisiosn and teh actions required.

1. DECISIONS - A FLOW CHART APPROACH
START
Problem ID'd Report Verbal Request
Solution Needed Position Paper etc
DECISION DEFFERAL NO NO
PROCRASTINATION
HOPING THINGS WILL GET BETTER
RFIs and openess vs: YES
YES Secretive / Officious Behaviour
YES Vagueness, Stalling
Fear of providing
NO NO
Cover Ups
Hoping for a Hero Individual / Group
Delegation due to Doubt YES
NO Lack of Conviction Delegated Authority YES
Lack of Capability in Mngmnt
NO ANALYSIS PARALYSIS
History etc "More data will
WASTING OTHER PEOPLE'S TIME Time wasted getting people up to speed solve thing"
YES SUBORDINATES ENCUMBERED Uninvolved may not understand "Same data different
MANAGEMENT FAILING CIRCLE OF INDECISION presentation"
EXPRESSIONS OF DOUBT "Hoping the problem will go away" Avoidance
PONTIFICATION
I've done my bit! AVOIDANCE NO
NO NO YES
Blame the data gatherers and analysts
YES YES Passing the buck based upon 'opinion'
LETTER VERBAL PHONE DRAWING MOM ?? Etc
MEMO EMAIL TEXT MEETING WATTSAPP
DEFERRING / DODGING / DOUBTING TREADING CAREFULLY
YES NO
Most expendible Aappointed?
NO YES Best person appointed?
TAKING RESPONSIBILITY
YES YES
ABSOLVED Decision Maker takes credit
NO NO FALL OUT & REPERCUSSIONS
"THE ACID TEST"
"UNCHARTERED TERRITORY" FOR SOME
EATING HUMBLE PIE SIGHS OF RELIEF BLAME GAMES "HEAR BE DRAGONS"
RISK OF PERSECUTION / INFLATED EGOS EXCUSES FOOLHARDY ENTER AT THEIR PERIL
LOSS OF POSITION SELF SATISFACTION "I TOLD YOU SO's" take centre stage
PROMOTION OF NON-INVOLVED Lambs slaughtered
OBTAIN DATA /
ASSUME etc
ASSIMILATE
INFORMATION
ADVISE AS TO RISK
OF LACK OF DATA
CONSIDER OPTIONS /
RISKS
''NOT MY JOB'' Pass
the Buck
CONSIDER OPTIONS /
RISKS
DECISION REQUIRED
PASS THE ONUS ON
DECISION DEFFERED
(Date)
SUBMIT TO DECISION
MAKER
''ABOVE MY PAY
SCALE''
PROVIDE
EXPLANATION etc
CALL FOR
DISCUSSION etc
UNCERTAINTY
ASK FOR
FORGIVENESS
NO PROBLEM
SEARCH FOR THE
GUILTY
DELIBERATLY VAGUE
SCAPEGOAT / FALL
GUYS ID,d
DECISIONS
DETERMINING A SOLUTION TO A PROBEM THROUGH
THE APPLICATION OF KNOWLEDGE/TRAINING &
INTUITION BASED UPON EXPERIENCE AND BALANCED
ON JUDGEMENT
COMMUNICATE
DECISION
COMMUNICATE
DECISION
DECISION
IMPLEMENTED
DECISION
IMPLEMENTED
SUFFICIENT
INFORMATION?
SATISFACTORY?
DECISION MAKER
AVAILABLE?
ALTERNATIVE?
CAN DECISION BE
DEFERRED?
YOU TAKE
RESPONSIBILITY?
MAKE THE
DECISION?
SUCCESSFUL ? SUCCESSFUL ?
ASK FOR
PERMISSION?
MAKE THE
DECISION?
MORE DATA
REQUITRED?
INDECISVE
DECISIONS
-
LACK
OF
AUTHORITY
-
WASTE
OF
RESOURCE
WELL
COMMUNICATED?