1. Say
I don’t know
what to do
Where can I find
a job?
No experience,
only knowledge
I don’t know the
market
Is my degree
enough?
What about my
other skills?
If I don’t find a
job what to do ?
Where can I get
some help or
advice?

2. Do
Hesitate
Doesn’t look to
me
Feel
uncomforatable
Doesn’t think
and answers

3. Student
Stakeholder

4. Think
No good definition
of his personal
situation
No idea how to
solve the problem
No real knowledge
of opportunities
No real knowledge
of the market

5. Feel
Unsecurity
Afraid
Disorientation
Lack of motivation

6. Student
(finishing his
studies)
know what to do
after he gets his
degree
Disoriented /
lack of
motivation /
afraid /
unsecured
Problem statement
Stakeholder Need Insight