1. PAVAN KUMAR DANGETI
Cell: +91 - 9940560964; Email: pavan889@gmail.com; Location: Bangalore
SME ~ Application and InfrastructureSupportServices ~ MiddlewareOperations ~ Project Management ~
Synopsis: Accomplished Technical Professional with nearly 5+ years of experience leading complex
projectsand managingcross-functional resourcestooptimize Enterprise Infrastructure Technology and
Middleware operations. Committed to quality and service excellence with aptitude for launching new
Technology Operations, including client and vendor relationships, policies and procedures, business
processes, and SLAs.
Core competenciesinclude:
 StrategicOperationsDelivery&IT infrastructure Management.
 SecurityandNetworkInfrastructure.
 TechnologyIntegration&OperationsManagement.
 ProductionSystemSupport&Trouble-Shooting.
 Strategicplanning&Capacityrequirementplanning.
 ProcessImprovement&ProjectManagement.
 LeadershipTeamwork&Mentoring.
 ITIL (InformationTechnologyInfrastructure Library).
 RiskMitigation& ProblemResolution.
 ProficientinSDLCcycle,ProjectManagementActivities.
 Interpersonal andpresentation skillsforinteractingwithteammembersandclients
 Efficientcommunicatorcombiningsoundcoordination&problemsolvingskills.
 Expertise cloudcomputingbasedservicesarchitecture,technical designandImplementations.
Career Profile
Currentlyworking with FidelityBusinessServicesIndiaPvt Ltd., Bangalore, India.
Designation:Senior- SystemsEngineering.
Duration:since April 2011 to till date. (5+ Yearsof Fidelity Investmentsincludeonsiteexperience).
Key Profile:
Responsible forprovidingarchitecturedesignforBusinessIntelligence,Enterprise infrastructure,Web
ApplicationDevelopmentandIntegrationprojects.
 UNIX Technical Services - ServerProvisioning.
 Middleware WebServices.
 NetworkProvisioning.
 ApplicationTrafficManagement(ATM).
 High-performingnetworksolutionsviaLTM(Local Traffic Management) &GTM (Global Traffic
 Management).
 Load balancingActivities,&Engineeringwork.
 Certificate Management(PKI).
 Responsible forprovidingengineeringandoperationssupportforthe enterpriseapplicationsfor
Distributed HostingMiddlewareTechnologies - administrationandmaintenance.
 Responsible forApplicationRelease ManagementProcessandresponsible fortrainingend-users
and operatingstaff andcirculatinginformation/documentationonthe newlydeployedRelease
or the servicesitsupports.
 Controllingthe Release Process,Planning.
 Coordinating&executingthe all ProductionmonthlyReleases&QuarterlyMajorReleases.
 Securingthe pathto QA & ProductionEnvironments.

2. PAVAN KUMAR DANGETI
Cell: +91 - 9940560964; Email: pavan889@gmail.com; Location: Bangalore
SME ~ Application and InfrastructureSupportServices ~ MiddlewareOperations ~ Project Management ~
 Automatingreleaseprocessanddeploymentswithshell scripting,PackagingToolsandCloud
 DeploymentswithChef.
 DocumentingnewInfrastructure changes.
 Responsible formaintenance andoperationswithvarioustoolstomake quality,availability,
performance and stabilityproductdifferentiatorsforFidelityinthe marketplace.
 ImplementedCA/Wilyintegratedmonitoringtool forthe Financial Platform.
 ImplementedApplicationPerformance Monitor(Compuware APM) tool tomonitorthe real-
time performance dataonall critical webapplications.
 ImplementedCompuware GomezTool tomonitorthe externalInternet/webapplication
performance monitoringservice(SaaS).
 ImplementedBMCTrueSight- EndUserExperience Management(formerlyCoradiantTool) to
check CustomerExperience Services.
 ImplementedControlMisthe workloadautomationtool usedforthe Enterprise application
schedulingandbatchmanagementacrossthe distributed/mainframeplatforms.
 ImplementedHPOOCentralizedprocessautomation&Sitescope Monitoringtool forapplication
across the enterprise
 ImplementedAkamaiTechnologiesforSessionAccelerationonourinfrastructure.
 CloselyworkingwithUNIXInfrastructure SupportforProjectslike DataCenterStrategy,Annual
Enrollment,
 Firewall Migration,andSolaristoLinux PlatformMigrationetc.
 Work closelywithothertechnologyteams(network,OS,storage…) toengineersolutionsand
solve problemand create documentationduringprojectlife cycle aswell asenhance existing
standardsand procedural documentation.
 Managing global stakeholders&provide resolutiontoclientsbydeliveringaneffective
escalationpoint.
 Engagingwithseniormanagementforstrategyplanning&businessreviews.
 Gettingdeliveriesoutof global virtual teams&assistincountryprogram to ensure timely
resolution,delivery.
 Keyfocusareas are ITIL, SDLC & Service Managementbestpracticestobe implemented.
 Accountable forinstitutionalizingandimplementingperformance balance scorecards.
 The role involvesactive engagementwithglobal teamsandembeddingof the bestpractices,
standardsand Fidelityprocesses.
 Buildingsubject-matter-expertiseonprograms/applicationsandsupportingbusiness&
operationsindefining processes&bestpractices.
 Transitioningandsupportingapplications in“BusinessAsUsual”Mode and ensuringhighlevels
of customersatisfaction.
IT & Functional Skills
 WebSphere Family:WebSphere ApplicationServer5.0,6.x,7.0 & 8, WebSphere MB
 OperatingSystems:AIXSunSolaris,Linux/Unix,WindowsNT/2000/2003/XP.
 Databases:DB2, SQL Server.
 ScriptingLanguages:BasicPearl Shell
 Languages:C, Java,SQL, PL/SQL.
 NetworkTechnologies:Firewalls,LoadbalancersandLTM, GTM, Routers,DNS,TCP/IP,FTP,
SMTP, SOAPand
 HTTPS. ApplicationTrafficManagement(ATM) withF5& Magic.

3. PAVAN KUMAR DANGETI
Cell: +91 - 9940560964; Email: pavan889@gmail.com; Location: Bangalore
SME ~ Application and InfrastructureSupportServices ~ MiddlewareOperations ~ Project Management ~
 ApplicationServers:WebSphereApplicationServer,Portal Server,WebLogicServer,Tomcat.
 Webservers:IIS,JSWSandApache.
 LDAP: Sun-one DirectoryServer,IBMDirectoryServer.
 Tools:HP Service manager,Tivoli Storage Manager,ClearCase (VersionControlSoftware),SSO
(single signon)
 Accessmanager,and SSH.
 Performance MonitoringTools:HPOV,Sitescope,Gomez,APM&Coradiant.
 Software andUtilities:MSVisio,MSProject,MS Word,MS Excel,MS Access,MS PowerPoint&
MS Outlook.
 Data CenterMigrations/consolidations,transition,Infrastructure deployments&Management.
 Service ManagementMethodologies/Frameworks:ISO20000, ITIL v3.
 SystemDevelopmentMethodologies:Agile,SCRUM,SDLC,Waterfall.
 DevelopingKnowledge onVMware enterprise products&CloudComputingOperations.
Educational / Professional Qualifications
 B.Tech ComputerScience & Engineering2006 from VITAMEngineeringCollege,
J.N.T.University, Visakhapatnam,AndhraPradesh.
 PG DIPLOMA ComputerSoftware Technologies 2009 from The RobertGordonUniversity,
Aberdeen,Scotland, UnitedKingdom
Professional Development
_ IBMCertifiedSystemAdministrator - WebSphere ApplicationServer,NetworkDeployment6.1& 7.0
_ ITIL (InformationTechnologyInfrastructure Library)Foundation Certificate V3.
Personal Particulars
 Date of Birth:24th
March 1984.
 Address:Obel Towers,Prakruthi Township,Hormavu,Bangalore:560043
 PassportDetailsNo: M8884678 (Validup-to14thMay 2025).
 Have B1/B2 VisaforUSA (Validup-to20thNOV 2023).
 Marital Status:Married.
 LanguagesKnownEnglish,Hindi &Telugu.