1. Think Like the Customer in February 2012

2. Effective Sales Management in March 2012

3. Escaping the Price-Driven Sale in March 2012

4. Mastering Collection Strategies and Techniques in April 2012

5. Developing and Implementing Winning Sales & Marketing Strategies in May 2012

6. Penetrating Competitors’ Customers in June 2012

7. Influencing for Results in June 2012

8. How to Deliver the 2013 Business Plan Results in September 2012

9. Power Prospecting for New Businesses in October 2012

10. How to Compete Against Price in September 2012

11. Effective Sales Management in October 2012

12. Making Winning Presentations in November 2012

13. Engaging Employees for Performance in November 2012

14. Influencing for Results in November 2012