7. • Discover: Understand the challenge
• Define: Define problem and frame opportunities
• Design: Create concepts
• Develop: Prototype
• Deliver/Test/Validate: Get feedback and continue…
Process framework I use
8. • Need Finding & Benchmarking
• Divergent and Convergent
• Collaborative and Tangible
• Define and Design
• Create and Test
Methods within process
16. 1. Start with problem definition and optimism
2. It is everyone’s problem to solve together, not only
designers
3. Expecting solutions right away is unrealistic
4. Do not limit ideas or parameters
5. Solution should be phased, not limited
Tips