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Negotiating with the Chinese:
A Socio-Cultural analysis
Anthony Mercan, Eugeni García, John Mosquera, Óscar Fabián & Pablo Santana
Index
Negotiating with the Chinese: A Socio-Cultural analysis
Purpose
Case
Literature
Negotiation
process
Chinese
business culture
Managerial
implications:
The 4 Ps
Conclusions:
Summary
Introduction
Negotiating with the Chinese: A Socio-Cultural analysis
“China is a special challenge: It is the world’s largest emerging market,
largest Communist bureaucracry & oldest culture”
Study Chinese negotiating style
1. Process view 2. How 中国 Style  Culture
JV: 北京 Ericsson Mobile Communications (BMC)
Swedish Ericsson BTB. Chinese PTIC
Pye  Problems: Newness, Capitalist & Culture
Tung  Style causes failure & is “culture-based”
This study sets
out to look at
the Chinese
negotiating
style from a
process view
The “Ping-Pong” model
Chinese
strata-
gems
PRC Condition
Confucia-
nism
Pre-
Negotiation
Formal
Negotiation
Post-
Negotiation
“Continuous back and forth bargaining feature in the Chinese negotiating style”
Dimensions of
the Chinese
business culture
Fang
Stages of the
negotiation
process
Ghauri + Graham & Lin
The “Ping-Pong” model
Stages of the Sino-Western business negotiation process
Pre-Negotiation Formal Negotiation Post-Negotiation
Starting early contacts with
Chinese government
authorities
Lobbying
Presentation
Informal discussion
Trust building
Chinese show interest in
“further discussions” and both
parties sign a “letter of intent”
Task-related exchange
of information
Persuassion
Concessions &
Agreement
Chinese usually prefer to
change situations rather than
the contract
Implementation:
Some problems can
arise (obligations)
New Rounds of
negotiation:
Effective solution
PTIC (China) Ericsson (Sweden)
Equity share
Initially: have a majority share. Finally they insisted
on having at least 50% holding
-
Contribution
Tangible resources like production premises and
equipment. Easy to estimate
Intangible resources like technology and
managerial training. More difficult to assess
Management
control
Share senior management positions exactly in
proportion to the parties’ equity share
Keep as many senior management positions in
the JV as possible
Technology
Obtain the most up-to-date
technology and training
Protect its technology and patents
Price
Demanded very low technology transfer prices,
royalty fees… “Trade” the Chinese market for
foreign technology
Considered the Chinese the “only take, never
give” type
The “Ping-Pong” model
Dimensions of Chinese Business Culture
Chinese
strata-
gems
PRC Condition
Confucia-
nism
Politics
Econ.
Plan
Legal
system
Tech.
Great
size
Back-
ward-
ness
Rapid
change
Bureau-
cracy
Moral
cultivation
Interpersonal
relationships
Family &
Group
Respect age
& hierarchy
Avoid conflict
for harmony
Concept of
face
Sun Tzu – The Art of War
36 Ji (Stratagems)
Managerial implications
4 Ps for negotiating effectively with the PRC
Be sensitive to the
guiding principles of
the gov.
Take into account gov.
priorities & policies
Most important thing
for success
Bureaucracy is slow
Trust & Closeness
Difficult & crucial
If they feel you give
face  Help & Friends
Margin to gain face
People above contract
Trust  Strategems
Guanxi  Reciprocity
of hospitality
Conclusion
Negotiating with the Chinese: A Socio-Cultural analysis
Chinese
strata-
gems
PRC Condition
Confucia-
nism
Pre-
Negotiation
Formal
Negotiation
Post-
Negotiation
Dimensions of
the Chinese
business
culture
Fang
Stages of the
negotiation
process
Ghauri + Graham
& Lin
4 Ps for negotiating
effectively with PRC
Priority
Patience
Price
People
Thank you for your attention
谢谢
Anthony Mercan, Eugeni García, John Mosquera, Óscar Fabián & Pablo Santana

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Negotiating with the chinese

  • 1. Negotiating with the Chinese: A Socio-Cultural analysis Anthony Mercan, Eugeni García, John Mosquera, Óscar Fabián & Pablo Santana
  • 2. Index Negotiating with the Chinese: A Socio-Cultural analysis Purpose Case Literature Negotiation process Chinese business culture Managerial implications: The 4 Ps Conclusions: Summary
  • 3. Introduction Negotiating with the Chinese: A Socio-Cultural analysis “China is a special challenge: It is the world’s largest emerging market, largest Communist bureaucracry & oldest culture” Study Chinese negotiating style 1. Process view 2. How 中国 Style  Culture JV: 北京 Ericsson Mobile Communications (BMC) Swedish Ericsson BTB. Chinese PTIC Pye  Problems: Newness, Capitalist & Culture Tung  Style causes failure & is “culture-based” This study sets out to look at the Chinese negotiating style from a process view
  • 4. The “Ping-Pong” model Chinese strata- gems PRC Condition Confucia- nism Pre- Negotiation Formal Negotiation Post- Negotiation “Continuous back and forth bargaining feature in the Chinese negotiating style” Dimensions of the Chinese business culture Fang Stages of the negotiation process Ghauri + Graham & Lin
  • 5. The “Ping-Pong” model Stages of the Sino-Western business negotiation process Pre-Negotiation Formal Negotiation Post-Negotiation Starting early contacts with Chinese government authorities Lobbying Presentation Informal discussion Trust building Chinese show interest in “further discussions” and both parties sign a “letter of intent” Task-related exchange of information Persuassion Concessions & Agreement Chinese usually prefer to change situations rather than the contract Implementation: Some problems can arise (obligations) New Rounds of negotiation: Effective solution PTIC (China) Ericsson (Sweden) Equity share Initially: have a majority share. Finally they insisted on having at least 50% holding - Contribution Tangible resources like production premises and equipment. Easy to estimate Intangible resources like technology and managerial training. More difficult to assess Management control Share senior management positions exactly in proportion to the parties’ equity share Keep as many senior management positions in the JV as possible Technology Obtain the most up-to-date technology and training Protect its technology and patents Price Demanded very low technology transfer prices, royalty fees… “Trade” the Chinese market for foreign technology Considered the Chinese the “only take, never give” type
  • 6. The “Ping-Pong” model Dimensions of Chinese Business Culture Chinese strata- gems PRC Condition Confucia- nism Politics Econ. Plan Legal system Tech. Great size Back- ward- ness Rapid change Bureau- cracy Moral cultivation Interpersonal relationships Family & Group Respect age & hierarchy Avoid conflict for harmony Concept of face Sun Tzu – The Art of War 36 Ji (Stratagems)
  • 7. Managerial implications 4 Ps for negotiating effectively with the PRC Be sensitive to the guiding principles of the gov. Take into account gov. priorities & policies Most important thing for success Bureaucracy is slow Trust & Closeness Difficult & crucial If they feel you give face  Help & Friends Margin to gain face People above contract Trust  Strategems Guanxi  Reciprocity of hospitality
  • 8. Conclusion Negotiating with the Chinese: A Socio-Cultural analysis Chinese strata- gems PRC Condition Confucia- nism Pre- Negotiation Formal Negotiation Post- Negotiation Dimensions of the Chinese business culture Fang Stages of the negotiation process Ghauri + Graham & Lin 4 Ps for negotiating effectively with PRC Priority Patience Price People
  • 9. Thank you for your attention 谢谢 Anthony Mercan, Eugeni García, John Mosquera, Óscar Fabián & Pablo Santana