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Leadership in Open Source
scott.wilson@it.ox.ac.uk
@scottbw
What I’ll be covering in this session
1.
2.
3.
4.

What is leadership in an OSS project?
Leadership attributes, character and styles
Mentoring
Leadership communications
1. What is leadership in OSS?

Leadership is really just
common sense. Which is why
its so difficult.
If your actions inspire
others to dream more,
learn more, do more
and become more,
you are a leader

John Quincy Adams
What is leadership?
• Leadership is a characteristic that can be
demonstrated in any role, in any function, and at
any time
• Leadership is about the tone of our behaviour,
not a set of rules to be followed
• Leadership is not doing everything yourself
Management is not leadership?
Managers

Leaders

Follow Rules

Follow Instincts

Focus on getting things
done

Focus on getting the right
things done

Side with safety

Side with risk

Focus on delivering today

Focus on articulating
tomorrow

Mark Anderson: The Leadership Book
Does OSS need leadership?
“… what is leadership in open source communities? It's
accountability. It's shouldering the responsibility for
making sure work gets done. Largely that means
making sure that those who want to do work can do it that there are no roadblocks for those doing the work.
It may also mean doing the work yourself if no one else
steps up. Sadly, many people don't realize this and
work towards attaining leadership roles ... This almost
always fails in a community ... In short, if there's a
change you want made, and you aren't participating in
making it happen, then you aren't doing it the open
source way.” - David Nalley
Cooperation vs. Collaboration
The genius of open source has been
to break projects into chunks where
people can go and work in isolation.
Then bring it back and fold it into the
project.
This is what makes projects efficient.
Always be thinking about how you
can make problems into cooperative problems, rather than
collaborative problems.

David Eaves
Management in cooperative work is
through leadership
- communicate the vision, tone and norms
- ensure appropriate division of work to prevent
deadlocks and stalling
- minimize overlaps that can cause conflict
- facilitate communication over shared concerns
and overlaps
- shepherd occasional larger-scale strategic
refactoring
In summary…
OSS projects are social capital:
leadership is about growing and
directing that social capital
2. Leadership attributes, character
and styles
Leadership Attributes
Standard Bearers
Establish the ethical framework of an organisation
Set the tone of work by their demeanor
Set the norms of work through their behaviour
Developers
Help others through teaching and mentoring
Take opportunities both to learn and to teach
Integrators
Orchestrate the activities of the organisation
Articulate the vision of the future
ACTIVITY
Think about one OSS leader who you've worked
with in the past. How much did they act as
standard bearer, developer (of people) and
integrator?
Did they pay too much attention to one and
ignore the others, or did they balance out these
attributes?
Leadership Character
Leadership Character Traits
Demeanor

Principles

Visibility

Honesty

Messaging

Respect

Communicating direction

Fairness

Approachability

Clarity

Listening

Openness

Fairness

Collegiality

Performance mgt

Decisiveness

Personal development

Humility

Open to innovation

(Respect for) Diversity

Respecting diversity

Bravery
Mark Anderson: The Leadership Book
USMC:

Even more lists!

Justice
Judgment
Dependability
Initiative
Decisiveness
Tact
Integrity
Enthusiasm
Bearing
Unselfishness
Courage
Knowledge
Loyalty
Endurance

TPG:
Honest
Competent
Forward-looking
Inspiring
Intelligent
Fair-minded
Broad-minded
Courageous
Straightforward
Imaginative

Tanya Prive,
Forbes:
Honesty
Ability to delegate
Communication
Sense of humour
Confidence
Commitment
Positive Attitude
Creativity
Intuition
Ability to Inspire
OK, so..?
Don’t be too concerned with the lists..!
Take a process approach: appraise your
strengths and weaknesses, and devise
strategies to address what you see as problem
areas
To be a better leader, you need to take your
own personal development seriously
Self-analysis
To develop leadership character you should be
reflective and self-aware

Questionnaires and self-tests
can bring useful insights, even
when they are complete
nonsense
ACTIVITY
Reflective thinking is important for leaders - you need to calibrate and take an
outside view of your leadership behaviour and demeanour.
Ask yourself:
Am I fair?
Do I listen to others?
Do I take responsibility?
Do I care about other people?
Am I honest?
Am I willing to debate?
Do my colleagues trust me?
Where do I excel as a leader?
What are my weaknesses - where do I know I could do better?
Common mistakes by leaders
Lack of contact
Inconsistency in messaging
Unfairness in decision making
Taking feedback badly
How to Receive Feedback
Leaders need to analyse feedback rather than
just react to it
avoid temptation to be defensive, or
dismissive
avoid dwelling on negative feedback
thank people for feedback - even negative.
show you are listening - don't just respond
automatically, but demonstrate that you take
feedback seriously and are thinking it through
Common problems experienced by
leaders
Feelings of isolation
Dwelling on mistakes
Burnout
Arrogance
Doubt
Are you a leader, or just acting
like one? How could you tell the
difference?
Leadership Styles
Autocratic
Participative
Delegative
ACTIVITY
Complete the leadership styles
questionnaire - what is your preferred
leadership style?
3. Mentoring
Why should I be a mentor?
Mentoring is a key part of leadership
Leaders are often the beneficiaries of mentoring
Leaders pass on their expertise and develop
their community through mentoring
Leaders support their own self-development by
mentoring others
Mentoring vs. Coaching
Mentoring is an indefinite, relationship based activity with several specific
but wide ranging goals…over an extended time period. The agenda is open
and continues to evolve... seeks to build wisdom – the ability to apply skills,
knowledge and experience to new situations and processes
Coaching involves ... meeting very specific objectives within a set period of
time … mainly concerned with performance and the development of certain
skills… there is usually a planned programme with a much shorter timeframe
than in mentoring, so the learning goals are usually determined in advance.

(However, often used interchangeably, e.g. GSoC is
probably “coaching” rather than “mentoring” according
to this definition)
CIMA: Mentoring and Coaching Topic Guide
What is mentoring for?
Developing knowledge
working with mentees to build their skills and knowledge, either
of the domain, or project-specific knowledge

Developing attitudes
working with mentees to develop their demeanor as a
community member

Reinforcing norms
working with mentees to encourage specific behaviours

Building commitment
encouraging deeper participation in the community
Key considerations for mentoring
Frequency of contact
realistically, how much time can you spend?
when do you want to be available?

Method of contact
f2f, skype, email…

Duration of partnership
do you want to set a limit? Or continue as long as you’re both
happy to?
Key considerations for mentoring
Confidentiality
Consider how you will handle confidential communications; for
example you may need to discuss difficult situations in the
community with mentees

Setting expectations
Be clear about what you are offering, particularly time and
contact commitments
Experiential learning

Adapted from David Kolb’s Learning Cycle
Giving feedback
Giving feedback is a crucial part of mentoring
Feedback should be frequent and timely
Be as specific and relevant as possible
I.e. “your method names should be more selfexplanatory and have comments to help other
developers” not “your code is sloppy”
Always acknowledge achievements and progress
Keep it simple and concise
Getting started
Nurturing early contributors
can start at any time, just identify a new
contributor, and offer to work with them
Mentoring in formal programmes
join an established programme, or start one up
for your project. Established programmes have
a support network and processes
Mentoring programmes
Google Summer of Code
https://developers.google.com/open-source/soc/

Outreach Programme for Women
https://live.gnome.org/OutreachProgramForWomen

ICFOSS
http://icfoss.org/mentor.html

VALS (forthcoming)
4. Leadership communications
Leadership communication acts
Summation
Paraphrasing
Acknowledging
Decisions
Reframing
Unblocking
Individual follow-ups
ACTIVITY
Reflect on your communications with
your project - can you identify an
example where you have used one of the
communication actions we've listed?
Questions
Resources
• Mark Anderson, The Leadership Book (Financial Times Series)
• David Nalley, Leadership in Open Source Communities
http://opensource.com/business/11/2/leadership-open-sourcecommunities
• David Eaves, Wiki's and Open Source: Collaborative
or Cooperative? http://eaves.ca/2007/02/05/wikis-and-opensource-collaborative-or-cooperative/

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TYPO3 Communications Workshop: Leadership

  • 1. Leadership in Open Source scott.wilson@it.ox.ac.uk @scottbw
  • 2. What I’ll be covering in this session 1. 2. 3. 4. What is leadership in an OSS project? Leadership attributes, character and styles Mentoring Leadership communications
  • 3. 1. What is leadership in OSS? Leadership is really just common sense. Which is why its so difficult.
  • 4. If your actions inspire others to dream more, learn more, do more and become more, you are a leader John Quincy Adams
  • 5. What is leadership? • Leadership is a characteristic that can be demonstrated in any role, in any function, and at any time • Leadership is about the tone of our behaviour, not a set of rules to be followed • Leadership is not doing everything yourself
  • 6. Management is not leadership? Managers Leaders Follow Rules Follow Instincts Focus on getting things done Focus on getting the right things done Side with safety Side with risk Focus on delivering today Focus on articulating tomorrow Mark Anderson: The Leadership Book
  • 7. Does OSS need leadership? “… what is leadership in open source communities? It's accountability. It's shouldering the responsibility for making sure work gets done. Largely that means making sure that those who want to do work can do it that there are no roadblocks for those doing the work. It may also mean doing the work yourself if no one else steps up. Sadly, many people don't realize this and work towards attaining leadership roles ... This almost always fails in a community ... In short, if there's a change you want made, and you aren't participating in making it happen, then you aren't doing it the open source way.” - David Nalley
  • 8. Cooperation vs. Collaboration The genius of open source has been to break projects into chunks where people can go and work in isolation. Then bring it back and fold it into the project. This is what makes projects efficient. Always be thinking about how you can make problems into cooperative problems, rather than collaborative problems. David Eaves
  • 9. Management in cooperative work is through leadership - communicate the vision, tone and norms - ensure appropriate division of work to prevent deadlocks and stalling - minimize overlaps that can cause conflict - facilitate communication over shared concerns and overlaps - shepherd occasional larger-scale strategic refactoring
  • 10. In summary… OSS projects are social capital: leadership is about growing and directing that social capital
  • 11. 2. Leadership attributes, character and styles
  • 13. Standard Bearers Establish the ethical framework of an organisation Set the tone of work by their demeanor Set the norms of work through their behaviour
  • 14. Developers Help others through teaching and mentoring Take opportunities both to learn and to teach
  • 15. Integrators Orchestrate the activities of the organisation Articulate the vision of the future
  • 16. ACTIVITY Think about one OSS leader who you've worked with in the past. How much did they act as standard bearer, developer (of people) and integrator? Did they pay too much attention to one and ignore the others, or did they balance out these attributes?
  • 18. Leadership Character Traits Demeanor Principles Visibility Honesty Messaging Respect Communicating direction Fairness Approachability Clarity Listening Openness Fairness Collegiality Performance mgt Decisiveness Personal development Humility Open to innovation (Respect for) Diversity Respecting diversity Bravery Mark Anderson: The Leadership Book
  • 20. OK, so..? Don’t be too concerned with the lists..! Take a process approach: appraise your strengths and weaknesses, and devise strategies to address what you see as problem areas To be a better leader, you need to take your own personal development seriously
  • 21. Self-analysis To develop leadership character you should be reflective and self-aware Questionnaires and self-tests can bring useful insights, even when they are complete nonsense
  • 22. ACTIVITY Reflective thinking is important for leaders - you need to calibrate and take an outside view of your leadership behaviour and demeanour. Ask yourself: Am I fair? Do I listen to others? Do I take responsibility? Do I care about other people? Am I honest? Am I willing to debate? Do my colleagues trust me? Where do I excel as a leader? What are my weaknesses - where do I know I could do better?
  • 23. Common mistakes by leaders Lack of contact Inconsistency in messaging Unfairness in decision making Taking feedback badly
  • 24. How to Receive Feedback Leaders need to analyse feedback rather than just react to it avoid temptation to be defensive, or dismissive avoid dwelling on negative feedback thank people for feedback - even negative. show you are listening - don't just respond automatically, but demonstrate that you take feedback seriously and are thinking it through
  • 25. Common problems experienced by leaders Feelings of isolation Dwelling on mistakes Burnout Arrogance Doubt
  • 26. Are you a leader, or just acting like one? How could you tell the difference?
  • 28. ACTIVITY Complete the leadership styles questionnaire - what is your preferred leadership style?
  • 30. Why should I be a mentor? Mentoring is a key part of leadership Leaders are often the beneficiaries of mentoring Leaders pass on their expertise and develop their community through mentoring Leaders support their own self-development by mentoring others
  • 31. Mentoring vs. Coaching Mentoring is an indefinite, relationship based activity with several specific but wide ranging goals…over an extended time period. The agenda is open and continues to evolve... seeks to build wisdom – the ability to apply skills, knowledge and experience to new situations and processes Coaching involves ... meeting very specific objectives within a set period of time … mainly concerned with performance and the development of certain skills… there is usually a planned programme with a much shorter timeframe than in mentoring, so the learning goals are usually determined in advance. (However, often used interchangeably, e.g. GSoC is probably “coaching” rather than “mentoring” according to this definition) CIMA: Mentoring and Coaching Topic Guide
  • 32. What is mentoring for? Developing knowledge working with mentees to build their skills and knowledge, either of the domain, or project-specific knowledge Developing attitudes working with mentees to develop their demeanor as a community member Reinforcing norms working with mentees to encourage specific behaviours Building commitment encouraging deeper participation in the community
  • 33. Key considerations for mentoring Frequency of contact realistically, how much time can you spend? when do you want to be available? Method of contact f2f, skype, email… Duration of partnership do you want to set a limit? Or continue as long as you’re both happy to?
  • 34. Key considerations for mentoring Confidentiality Consider how you will handle confidential communications; for example you may need to discuss difficult situations in the community with mentees Setting expectations Be clear about what you are offering, particularly time and contact commitments
  • 35. Experiential learning Adapted from David Kolb’s Learning Cycle
  • 36. Giving feedback Giving feedback is a crucial part of mentoring Feedback should be frequent and timely Be as specific and relevant as possible I.e. “your method names should be more selfexplanatory and have comments to help other developers” not “your code is sloppy” Always acknowledge achievements and progress Keep it simple and concise
  • 37. Getting started Nurturing early contributors can start at any time, just identify a new contributor, and offer to work with them Mentoring in formal programmes join an established programme, or start one up for your project. Established programmes have a support network and processes
  • 38. Mentoring programmes Google Summer of Code https://developers.google.com/open-source/soc/ Outreach Programme for Women https://live.gnome.org/OutreachProgramForWomen ICFOSS http://icfoss.org/mentor.html VALS (forthcoming)
  • 41. ACTIVITY Reflect on your communications with your project - can you identify an example where you have used one of the communication actions we've listed?
  • 43. Resources • Mark Anderson, The Leadership Book (Financial Times Series) • David Nalley, Leadership in Open Source Communities http://opensource.com/business/11/2/leadership-open-sourcecommunities • David Eaves, Wiki's and Open Source: Collaborative or Cooperative? http://eaves.ca/2007/02/05/wikis-and-opensource-collaborative-or-cooperative/