Importance of developing soft skills as a manager


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Soft skills is the most trending word that is used every where in professionalism and throughout one's Career

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Importance of developing soft skills as a manager

  1. 1. Sanvels Consulting Services I Pvt Ltd
  2. 2. Management Management as we know it has undergone a significant shift in recent years. Previously seen as a technical and linear way of doing/thinking, management today centers on people skills. As a result, disciplines such as talent management and coaching have emerged to support high potentials in developing managerial skills.
  3. 3. What are the key managerial skills which ultimately lead businesses to success? In recent literature about factors that make a good leader, the following points appear to be agreed upon: • Adept and versatile • Responds to the needs and wants of followers • Gives followers a sense of security • Encourages career development or focused targets
  4. 4. Impact of Learning and Training on leaders Learning and training leaders focus less on producing programs for hard/technical skills because they can often be taught using a textbook or a simple e-learning module. The challenge for today’s learning and training leaders is developing people skills or “soft skills.”
  5. 5. Learning and training leaders can develop an introduction to management training as a foundation for developing an understanding of skills such as communication, delegation, conflict management, motivational, flexibility and selfawareness, which make up the essential toolkit of the manager. The rest of the learning happens socially and on the job.
  6. 6. Develop interpersonal skills and build relationships. These are the ‘glue’ that hold teams together. • Befriend your colleague and give them your time and attention, develop trust. • Be mindful. Take a step back from each situation and gauge the effect you have on the other person. This will help you develop better selfawareness. • Deal with conflicts in a sensitive and respectful manner – try and get the full picture and collaborate with others to find a solution.
  7. 7. Work on communication skills – verbal, non-verbal and written. • Practice speaking and writing clearly. Do not be afraid to ask for constructive feedback and in return practice giving feedback too. • Listen actively –retaining information and empathy shows your interest is real. • Read other’s body language – what are they saying/showing.
  8. 8. Practice leading by example. It may be helpful to observe the positive aspects of your role model and attempt to do the same. • Take initiative and step outside your comfort zone. • Practice what you preach – consistency is key to gain influence and respect. • Ask for the opinion of others and include shy members of the team into the conversation. • Display plenty of positive attitude and calmness in critical situations.
  9. 9. “Soft Skills” are always helpful for the managers to maintain their professionalism towards others. Thus every manager should practice professionalism before starting their management in any organization
  10. 10. Visit