GLI University hosted Roundtable 2012 in Budapest. This presentation shows how the online internet is getting more market share and why this is important for lotteries/operators. Great concern is protecting the player and this is why responsible gaming is important. It turns out that responsible gaming is actually easier online than in physical environments like casinos.

1. Responsible Gaming in the On-line Internet World
Ólafur Andri Ragnarsson

2. Responsible Gaming in the On-
line Internet World
Ólafur Andri Ragnarsson
Co-founder and Chief Software
Architect Betware

3. First online lottery solution in the
world open in 1996 –
ICELANDIC SOCCER POOLS

4. Providing an Internet regulated Gaming Platform to
National Lotteries complying with the strictest of
regulations since 1996

5. State Lotteries

6. State Lotteries were Established to
Control Gambling

7. Funding of Good Causes

8. Changing World – Gambling is more like
Entertainment

9. More Entertainment options
than ever before

10. We believe in the
future of gaming
on the online Internet

11. Online Digital World

12. If your business has not been
disrupted by the Internet, it will
The digital online world
Copyright © 2011, Ólafur

13. 2000 2010
iMac iPhone
Mac OS 9.0.4 iOS 4.0
500 MHz PowerPC G3 CPU, 128MB Memory 1 Ghz ARM A4 CPU, 512MB Memory
Screen - 786K pixels Screen - 614K pixels
Storage - 30GB Hard Drive Storage - 32GB Flash Drive
Source: Ars Technical Images: Apple

14. Digital
lifestyle

15. Digital Online World

16. Gaming is part of the
Digital Lifestyle
Digital
online
World

17. Digital Online World
Work
Consuming
More Browsing Checking
Video
information Consuming Mobile
Information
Focused content Now

18. Net generation wants
entertainment and social
interaction

19. Responsible gaming

20. The Right Balance
Offer all the best Protect the players by
games, acquire players in offering responsible
a competitive gaming mechanisms
environment

21. The 1:9:90 Rule
1% will get into problems
9% will spend a lot of money
90% will be casual players

22. The Player is Known
Players sign up and give their identity

23. The Player is Known
Players log in – all game play and actions are
linked to the player

24. Player is
authenticated

25. Connection to the
national registry

26. Players
authenticated by
national registry

27. Players can see
time-spent

29. Regulatory Vault
DB DB DB

30. The Player is Known
Authentication can provide authenticity –
age verification and border control

31. Global Limits
The operator is able to set global limits which
effect all the player accounts in the gaming
system
Players who exceed those limits are unable to
proceed with their actions

32. Spending Limits
The operator is able to set global spending limits
for all games
This limit is time constraint and can be set as a
daily, weekly or monthly limit

33. Load Wallet Limits
This amount is limited to certain time period and
can be set for daily, weekly or monthly
accumulated amounts

35. Responsible Gaming on Internet

36. Player’s Limits
Players can readjust limits within the global limits
Number of players who adjust their limits
4,6%

37. Self-exclusion
Player that wants to take a break from the
gaming system for some defined period of time
Number of players who self-exclude
0,05%

38. The Right Balance
Offer all the best Protect the players by
games, acquire players in offering responsible
a competitive gaming mechanisms
environment

39. Standardization
Regulators and operators should adopt the standards
Good for technical vendors – provides stable environment

41. SUMMARY
On-line is growing
A safe way to bet

42. Responsible Gaming in the On-line
Internet World
Ólafur Andri Ragnarsson
andri@betware.com
@olandri
http://is.linkedin.com/in/olandri