SlideShare a Scribd company logo
1 of 12
Download to read offline
Presented by
Ola Belgore
01
Who are you selling to?
Prospect
02
How, When and Where are you going to sell?
Action
03
What are you selling?
Product
01
Agenda
If you SNOOZE, you LOSE.
Follow Up
04
Why Cold Calling?
• At some point in your career, you will be required to call or visit someone you don’t know to get
something you want.
• A cold call is soliciting business from potential customers who were not anticipating such an
interaction.
• Cold calling is a technique where a person contacts individuals or businesses who have not
previously expressed an interest in the product or services being offered.
WHY COLD CALLING?
This is the only way
you can meet certain
prospects
You can meet other
potential clients in
the process.
You might just be the
person the prospect is
looking for.
BENEFITS
How did you get
this number?
Are you on
appointment?
I am not
interested!
I’m in a
meeting, please
call back.
Please don’t call
this number
again!
Kindly call the person
you came to see
COMMON PUT OFFS
ON A COLD CALL
Understand your
products & services
Know what your
competitors are
doing
Know how your
service will benefit
the prospect
Target your products
to the right
individuals &
decision makers
01 03
02 04
1. PRODUCT
You Must
Know what they look like-
Your prospect might walk
past the reception without
you noticing!
Read about them- Check their
Background, Work history,
Education, Hobbies, any
Newspaper interviews. Check
LinkedIn, Facebook, Google etc.
Profile their risk
appetite and outline
products that will
most likely suit them
Create a short
profile statement
which summarises 2
and 3
01 02
03 04
2. PROSPECT
• Have a prospect list: Break them into Hot, Warm and Cold
• Profile your prospects:
Create a proposal
based on your
understanding of their
needs. Be prepared and
armed!
05
What is your strategy?
WHEN- What time of the
day is best. Depending on
their nature of work or
business. It might be in
the morning, afternoon or
evening
WHERE- Based on your
study, do you know where
they live, worship, hang
out, office address, social
club etc.
Think of HOW you will
contact them- Will it be a
phone call, email or visit?
3. ACTION
Now it’s action time!
3. ACTION
First impression
matters. You must
dress the way you
want to be
addressed
APPEARANCE
No matter how well
dressed you are, it will not
be as convincing as what
you know
KNOWLEDGE
You must prove that you
are passionate about your
company, products &
services. Passion is
contagious!
PASSION
Do not be afraid to ask
questions. They might just
point you to something
bigger.
ALWAYS ASK
WHY?
Start
Success
Pick up the phone.
Make the call.
Don’t procrastinate
BOLDNESS
If the prospect is in a
talkative mood, then
simply hear them
out. Know when to
keep quiet.
LISTENING
Don’t try to sell
with a cold call.
Try to
endear/impress/
open up further
discussion.
Don’t be too
random. Do
proper
research and
profiling.
Thank your
prospect for
giving you
their valuable
time. Last
impression
matters
Make good
friends with
receptionists
and
gatekeepers.
3. ACTION- IMPORTANT TIPS
Were you turned down? Keep trying. Give them
some space and time. Send birthday and festive
period messages. Send a gift on their birthday.
Send periodical messages on market trends and
special offers. Keep finding ways to add value.
Were you able to get an opportunity? If
yes, follow up with a proposal or meeting.
Ensure you keep your promises
4 FOLLOW UP
Contact:
OlaBelgore@yahoo.com
Thank you.

More Related Content

What's hot

professional selling skills
professional selling skillsprofessional selling skills
professional selling skillsAhmed Nabil
 
Sell like an expert
Sell like an expertSell like an expert
Sell like an expertmapoko
 
What I've learnt along the way - 10 tips from 25 years in Sales by Nick Cuff
What I've learnt along the way - 10 tips from 25 years in Sales by Nick CuffWhat I've learnt along the way - 10 tips from 25 years in Sales by Nick Cuff
What I've learnt along the way - 10 tips from 25 years in Sales by Nick CuffNick Cuff
 
Sales Training Guide
Sales Training GuideSales Training Guide
Sales Training Guidesur96
 
Retail sales training
Retail sales trainingRetail sales training
Retail sales trainingPushp Rajkavi
 
Snsw group 4 fictional salesmen (or) saleswomen
Snsw group 4   fictional salesmen (or) saleswomenSnsw group 4   fictional salesmen (or) saleswomen
Snsw group 4 fictional salesmen (or) saleswomenEZHILAZHAGAN
 
Retailers and Tough Times
Retailers and Tough TimesRetailers and Tough Times
Retailers and Tough TimesDebra Templar
 
Sale Survival Skills
Sale Survival SkillsSale Survival Skills
Sale Survival Skillsgharwick
 
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...Mohammad Shah - Al - Mamun Khondker
 
Apn sales approach ppt and facilitator's guide 2013 0.2 - regional
Apn sales approach   ppt and facilitator's guide 2013 0.2 - regionalApn sales approach   ppt and facilitator's guide 2013 0.2 - regional
Apn sales approach ppt and facilitator's guide 2013 0.2 - regionalLeonard Landrey
 
Topleaders success plan prospecting and inviting
Topleaders success plan  prospecting and invitingTopleaders success plan  prospecting and inviting
Topleaders success plan prospecting and invitingcherylgarrison7
 
HSMG Passion to Profits: Marketing Focus
HSMG Passion to Profits: Marketing FocusHSMG Passion to Profits: Marketing Focus
HSMG Passion to Profits: Marketing FocusAlison Covarrubias
 
PEP It Up - richard tan success resources scam
PEP It Up - richard tan success resources scamPEP It Up - richard tan success resources scam
PEP It Up - richard tan success resources scamsuccessresources1
 
How to end your fear of cold calling
How to end your fear of cold callingHow to end your fear of cold calling
How to end your fear of cold callingArchie J. Johnson
 

What's hot (20)

professional selling skills
professional selling skillsprofessional selling skills
professional selling skills
 
Sell like an expert
Sell like an expertSell like an expert
Sell like an expert
 
What I've learnt along the way - 10 tips from 25 years in Sales by Nick Cuff
What I've learnt along the way - 10 tips from 25 years in Sales by Nick CuffWhat I've learnt along the way - 10 tips from 25 years in Sales by Nick Cuff
What I've learnt along the way - 10 tips from 25 years in Sales by Nick Cuff
 
Sales Training Guide
Sales Training GuideSales Training Guide
Sales Training Guide
 
Cold calling
Cold callingCold calling
Cold calling
 
Sales person
Sales personSales person
Sales person
 
Retail sales training
Retail sales trainingRetail sales training
Retail sales training
 
Receptionist skills
Receptionist skillsReceptionist skills
Receptionist skills
 
Snsw group 4 fictional salesmen (or) saleswomen
Snsw group 4   fictional salesmen (or) saleswomenSnsw group 4   fictional salesmen (or) saleswomen
Snsw group 4 fictional salesmen (or) saleswomen
 
Polish Your Persona
Polish Your PersonaPolish Your Persona
Polish Your Persona
 
Retailers and Tough Times
Retailers and Tough TimesRetailers and Tough Times
Retailers and Tough Times
 
Sale Survival Skills
Sale Survival SkillsSale Survival Skills
Sale Survival Skills
 
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...
Art of Salesmanship by Md. Sabur Khan, Chairman, Daffodil International Unive...
 
Apn sales approach ppt and facilitator's guide 2013 0.2 - regional
Apn sales approach   ppt and facilitator's guide 2013 0.2 - regionalApn sales approach   ppt and facilitator's guide 2013 0.2 - regional
Apn sales approach ppt and facilitator's guide 2013 0.2 - regional
 
The Art & Science Of Selling
The Art & Science Of SellingThe Art & Science Of Selling
The Art & Science Of Selling
 
Topleaders success plan prospecting and inviting
Topleaders success plan  prospecting and invitingTopleaders success plan  prospecting and inviting
Topleaders success plan prospecting and inviting
 
HSMG Passion to Profits: Marketing Focus
HSMG Passion to Profits: Marketing FocusHSMG Passion to Profits: Marketing Focus
HSMG Passion to Profits: Marketing Focus
 
PEP It Up - richard tan success resources scam
PEP It Up - richard tan success resources scamPEP It Up - richard tan success resources scam
PEP It Up - richard tan success resources scam
 
Sales suspecting
Sales suspectingSales suspecting
Sales suspecting
 
How to end your fear of cold calling
How to end your fear of cold callingHow to end your fear of cold calling
How to end your fear of cold calling
 

Similar to Cold Calling

Sales essentials by Adam Stott
Sales essentials by Adam StottSales essentials by Adam Stott
Sales essentials by Adam StottAdam Stott
 
Sticky Business- make what you do STICK. Referrals, Farming, Listings
Sticky Business- make what you do STICK. Referrals, Farming, ListingsSticky Business- make what you do STICK. Referrals, Farming, Listings
Sticky Business- make what you do STICK. Referrals, Farming, ListingsKim Knapp
 
Prospecting Tips
Prospecting TipsProspecting Tips
Prospecting TipsLee Mark
 
The Seven Step Selling Cycle
The Seven Step Selling CycleThe Seven Step Selling Cycle
The Seven Step Selling CycleKareem ElHossainy
 
Top 10 Mistakes - #4 Marketing Yourself
Top 10 Mistakes - #4 Marketing YourselfTop 10 Mistakes - #4 Marketing Yourself
Top 10 Mistakes - #4 Marketing YourselfBill Holland
 
Ldb Ri-scosse_Letizia Custodero - How to sell your product
Ldb Ri-scosse_Letizia Custodero - How to sell your productLdb Ri-scosse_Letizia Custodero - How to sell your product
Ldb Ri-scosse_Letizia Custodero - How to sell your productlaboratoridalbasso
 
ABC Training for Business People
ABC Training for Business PeopleABC Training for Business People
ABC Training for Business PeopleShamier Nahine
 
Bouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejectionBouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejectionWinter Wyman
 
Stop Selling + Start Serving
Stop Selling + Start ServingStop Selling + Start Serving
Stop Selling + Start Servinggweyrauch
 
Stop Selling + Start Serving
Stop Selling + Start ServingStop Selling + Start Serving
Stop Selling + Start Servinggweyrauch
 
What to Do In the First 30 Seconds of Cold Call
What to Do In the First 30 Seconds of Cold Call What to Do In the First 30 Seconds of Cold Call
What to Do In the First 30 Seconds of Cold Call SalesScripter
 
5 Tips To Marketing In A Down Economy
5 Tips To Marketing In A Down Economy5 Tips To Marketing In A Down Economy
5 Tips To Marketing In A Down Economybethboen
 
How to win over a Customer.pptx
How to win over a Customer.pptxHow to win over a Customer.pptx
How to win over a Customer.pptxDebarka Banerjee
 

Similar to Cold Calling (20)

Qestioning Tech's
Qestioning Tech'sQestioning Tech's
Qestioning Tech's
 
Sales essentials by Adam Stott
Sales essentials by Adam StottSales essentials by Adam Stott
Sales essentials by Adam Stott
 
Sticky Business- make what you do STICK. Referrals, Farming, Listings
Sticky Business- make what you do STICK. Referrals, Farming, ListingsSticky Business- make what you do STICK. Referrals, Farming, Listings
Sticky Business- make what you do STICK. Referrals, Farming, Listings
 
Prospecting Tips
Prospecting TipsProspecting Tips
Prospecting Tips
 
Sales training
Sales trainingSales training
Sales training
 
Selling Is An Art Form
Selling Is An Art FormSelling Is An Art Form
Selling Is An Art Form
 
The Seven Step Selling Cycle
The Seven Step Selling CycleThe Seven Step Selling Cycle
The Seven Step Selling Cycle
 
Telesales part 2
Telesales part 2Telesales part 2
Telesales part 2
 
Top 10 Mistakes - #4 Marketing Yourself
Top 10 Mistakes - #4 Marketing YourselfTop 10 Mistakes - #4 Marketing Yourself
Top 10 Mistakes - #4 Marketing Yourself
 
Ldb Ri-scosse_Letizia Custodero - How to sell your product
Ldb Ri-scosse_Letizia Custodero - How to sell your productLdb Ri-scosse_Letizia Custodero - How to sell your product
Ldb Ri-scosse_Letizia Custodero - How to sell your product
 
ABC Training for Business People
ABC Training for Business PeopleABC Training for Business People
ABC Training for Business People
 
Ways to Sell Better
Ways to Sell BetterWays to Sell Better
Ways to Sell Better
 
Bouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejectionBouncing back from_bad_interviews_and_job_rejection
Bouncing back from_bad_interviews_and_job_rejection
 
Stop Selling + Start Serving
Stop Selling + Start ServingStop Selling + Start Serving
Stop Selling + Start Serving
 
Stop Selling + Start Serving
Stop Selling + Start ServingStop Selling + Start Serving
Stop Selling + Start Serving
 
Sales Mastery
Sales MasterySales Mastery
Sales Mastery
 
Interview toolkit for 2015
Interview toolkit for 2015Interview toolkit for 2015
Interview toolkit for 2015
 
What to Do In the First 30 Seconds of Cold Call
What to Do In the First 30 Seconds of Cold Call What to Do In the First 30 Seconds of Cold Call
What to Do In the First 30 Seconds of Cold Call
 
5 Tips To Marketing In A Down Economy
5 Tips To Marketing In A Down Economy5 Tips To Marketing In A Down Economy
5 Tips To Marketing In A Down Economy
 
How to win over a Customer.pptx
How to win over a Customer.pptxHow to win over a Customer.pptx
How to win over a Customer.pptx
 

Recently uploaded

BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptxcollette15
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionWilliam Barnes
 
The Impact of Digital Technologies
The Impact of Digital Technologies The Impact of Digital Technologies
The Impact of Digital Technologies bruguardarib
 
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...robertpresz7
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garsiderobwhite630290
 
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCR
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCRCall Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCR
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCRlizamodels9
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx216310017
 
Word Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresWord Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresLisa M. Masiello
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckToluwanimi Balogun
 
Fueling A_B experiments with behavioral insights (1).pdf
Fueling A_B experiments with behavioral insights (1).pdfFueling A_B experiments with behavioral insights (1).pdf
Fueling A_B experiments with behavioral insights (1).pdfVWO
 
SORA AI: Will It Be the Future of Video Creation?
SORA AI: Will It Be the Future of Video Creation?SORA AI: Will It Be the Future of Video Creation?
SORA AI: Will It Be the Future of Video Creation?Searchable Design
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationAli Raza
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guidekiva6
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceSapana Sha
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingJuan Pineda
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!dstvtechnician
 
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategySouvikRay24
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)DEVARAJV16
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceDamien ROBERT
 

Recently uploaded (20)

BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web Revolution
 
The Impact of Digital Technologies
The Impact of Digital Technologies The Impact of Digital Technologies
The Impact of Digital Technologies
 
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...
Content Marketing For A Travel Website On The Examples Of: Booking.com; TripA...
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
 
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCR
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCRCall Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCR
Call Girls In Aerocity Delhi ❤️8860477959 Good Looking Escorts In 24/7 Delhi NCR
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx
 
Word Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample GenresWord Count for Writers: Examples of Word Counts for Sample Genres
Word Count for Writers: Examples of Word Counts for Sample Genres
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship Deck
 
Fueling A_B experiments with behavioral insights (1).pdf
Fueling A_B experiments with behavioral insights (1).pdfFueling A_B experiments with behavioral insights (1).pdf
Fueling A_B experiments with behavioral insights (1).pdf
 
SORA AI: Will It Be the Future of Video Creation?
SORA AI: Will It Be the Future of Video Creation?SORA AI: Will It Be the Future of Video Creation?
SORA AI: Will It Be the Future of Video Creation?
 
ASO Process: What is App Store Optimization
ASO Process: What is App Store OptimizationASO Process: What is App Store Optimization
ASO Process: What is App Store Optimization
 
Jai Institute for Parenting Program Guide
Jai Institute for Parenting Program GuideJai Institute for Parenting Program Guide
Jai Institute for Parenting Program Guide
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts Service
 
The Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO CopywritingThe Pitfalls of Keyword Stuffing in SEO Copywriting
The Pitfalls of Keyword Stuffing in SEO Copywriting
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!
 
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing StrategyDIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
DIGITAL MARKETING COURSE IN BTM -Influencer Marketing Strategy
 
McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)McDonald's: A Journey Through Time (PPT)
McDonald's: A Journey Through Time (PPT)
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
 

Cold Calling

  • 2. 01 Who are you selling to? Prospect 02 How, When and Where are you going to sell? Action 03 What are you selling? Product 01 Agenda If you SNOOZE, you LOSE. Follow Up 04 Why Cold Calling?
  • 3. • At some point in your career, you will be required to call or visit someone you don’t know to get something you want. • A cold call is soliciting business from potential customers who were not anticipating such an interaction. • Cold calling is a technique where a person contacts individuals or businesses who have not previously expressed an interest in the product or services being offered. WHY COLD CALLING? This is the only way you can meet certain prospects You can meet other potential clients in the process. You might just be the person the prospect is looking for. BENEFITS
  • 4. How did you get this number? Are you on appointment? I am not interested! I’m in a meeting, please call back. Please don’t call this number again! Kindly call the person you came to see COMMON PUT OFFS ON A COLD CALL
  • 5. Understand your products & services Know what your competitors are doing Know how your service will benefit the prospect Target your products to the right individuals & decision makers 01 03 02 04 1. PRODUCT You Must
  • 6. Know what they look like- Your prospect might walk past the reception without you noticing! Read about them- Check their Background, Work history, Education, Hobbies, any Newspaper interviews. Check LinkedIn, Facebook, Google etc. Profile their risk appetite and outline products that will most likely suit them Create a short profile statement which summarises 2 and 3 01 02 03 04 2. PROSPECT • Have a prospect list: Break them into Hot, Warm and Cold • Profile your prospects: Create a proposal based on your understanding of their needs. Be prepared and armed! 05
  • 7. What is your strategy? WHEN- What time of the day is best. Depending on their nature of work or business. It might be in the morning, afternoon or evening WHERE- Based on your study, do you know where they live, worship, hang out, office address, social club etc. Think of HOW you will contact them- Will it be a phone call, email or visit? 3. ACTION Now it’s action time!
  • 8. 3. ACTION First impression matters. You must dress the way you want to be addressed APPEARANCE No matter how well dressed you are, it will not be as convincing as what you know KNOWLEDGE You must prove that you are passionate about your company, products & services. Passion is contagious! PASSION Do not be afraid to ask questions. They might just point you to something bigger. ALWAYS ASK WHY? Start Success Pick up the phone. Make the call. Don’t procrastinate BOLDNESS If the prospect is in a talkative mood, then simply hear them out. Know when to keep quiet. LISTENING
  • 9. Don’t try to sell with a cold call. Try to endear/impress/ open up further discussion. Don’t be too random. Do proper research and profiling. Thank your prospect for giving you their valuable time. Last impression matters Make good friends with receptionists and gatekeepers. 3. ACTION- IMPORTANT TIPS
  • 10.
  • 11. Were you turned down? Keep trying. Give them some space and time. Send birthday and festive period messages. Send a gift on their birthday. Send periodical messages on market trends and special offers. Keep finding ways to add value. Were you able to get an opportunity? If yes, follow up with a proposal or meeting. Ensure you keep your promises 4 FOLLOW UP