Primo appuntamento dei webinar Insight, questo webinar introduce la soluzione Insight Pro per un modello di Business basato sui servizi per il segmento di mercato SMB.

1. Insight Pro
la soluzione di Networking
Management centralizzata per il
tuo Business
Webinar, 04/10/18, ore 15:00
Andrea Rossi
Senior System Engineer

2. 2
GDPR Compliant

3. 3
Small Business Growing Networking
Needs Create New Complexity
• Growing number of devices in small business networks
• BYOD
• Waiting Rooms with Free Guest WiFi
• Network Isolation for security and privacy
• Remote access for 24/7 world
• IoT
of small businesses do not have an IT staff.
83%

4. 4
Resellers Impacted Over the Last Decade
Even as SMB Networking Needs to Grow …
Opportunity Challenge
… Hard to compete against tide of Online
retailers and Customer Taste for DIY

5. 5
To continue to grow, VARs need to:
• Make up for lost hardware margins revenue
• Build Services that can be easily replicated without
taxing their Tech Team
• Add processes and efficiencies
• Apply revenue model that works for Small Biz
• Easily add new ones easily, while retaining old ones
What they need is:
A cloud-based device and network
management platform that provides:
1. Remote Access
2. Automation
3. Centralized Visibility Control
to eliminate manual repetitious device
management tasks and support
non-linear growth.

6. 6
Introducing NETGEAR Insight Pro
+ In-built automation for Non-
Linear Profitable Growth
+ Support for Efficiencies &
Economies of Scale
+ Remote access for Geographic
Expansion
+ Focus on value delivery to end-
customers

7. 7
Insight Pro is the VAR/MSP Platform for Annual Recurring Revenue
Built to Support Profitability, Growth
and Non-Linear Scale
A cloud-based remote solution to
simplify network management and
device …
• Registration
• Installation
• Configuration
• Monitoring
• Management
• Troubleshooting
… for your customers’ networks from
anywhere.

8. Automation. Efficiencies. Scalability.
Function Traditional VAR MSP using
Insight Pro
Device Registration ~15 minutes per device 1-2 seconds
Device Setup & Configuration 1-3 hours per device <10 minutes
Firmware Updates ~15 minutes per device 0 minutes – No Touch Required
Remote Monitoring N/A
Or security risk with complex
access via open ports
24/7 anytime, anywhere
Troubleshooting 2+ hours <5 minutes
Remote Support 1+ hour 24/7 access from mobile app

9. 9
Built for Win-Win Results
For SMB End-Customer
+ Lowered Cost
+ Improved Hassle-Free Service
+ Reliable Network & Internet Connectivity
+ Higher Satisfaction
For MSP/Service Provider
+ Steady Recurring Income
+ Improved Margins/Profitability
+ Happy Customers
+ Higher Customer Retention
+ Increased opportunity for adding new
customers

10. 10
Initial Cost
Deployment
Cost
Operational
Cost
CapEx OpEx

11. 11
Initial Cost
Deployment
Cost
Operational
Cost
CapEx OpEx
Insight Pro
Hardware
Purchase
Licenses
Purchase
First
Setup
Rack
Mounting Management
Troubleshooting
Monitoring
Technical
Training

12. 12
Initial Cost
Deployment
Cost
Operational
Cost
CapEx OpEx
Insight Pro
Hardware
Purchase
Licenses
Purchase
First
Setup
Rack
Mounting
Management
Troubleshooting
Monitoring
Added Values
Technical
Training

13. 13
Insight Pro
• Platform for Recurring Revenue Services
• Cloud-based Remote Access for Centralized Visibility & Control
• Built-in Automation for Scale and Efficiencies
• Low TCO for High Margins
• Supports Customer Satisfaction and Retention
and

14. Platform Built for Growth
+ Multi-Tenancy/Multi-Account
framework
• Supports multiple customer organizations in one
Insight Pro account
• Multi-Tenancy for customer data privacy and
partitioning
+ Centrally monitor and manage across
all your customers’ networks
+ Multi-User Roles
• Role-based access rights and views
• Include Customer/Owner Role
+ Access through the Cloud Portal or mobile app
• Two-Way Factor Auth

15. The Insight Ecosystem
+ Insight remote management platform with
central dashboard for multiple customer
organizations, multiple locations, multiple
devices
+ Insight Managed switches, Wireless APs,
network storage under one umbrella
+ Feature-rich and affordable devices
+ Industry-leading Support, RMA and warranty

16. Plus All Insight Premium Features
✓ Switches
▪ Setup and Configuration for Insight switches
▪ Port Configuration Wizard
▪ VLAN setup
▪ SRP/RSTP Enable/Disable per port – Insight Basic & Insight Premium
▪ L3 Static Routing
▪ New: Support for large port count switches – GC752X & GC752XP
▪ New: Enhanced PoE Settings
▪ New: Advance PoE Scheduling
✓ Access Points
▪ Insight Access Points setup and configurations
▪ SSID setup & configuration
▪ Custom Captive Portal
▪ WiFi Auto-Radio Resource Management – Insight Basic & Insight Premium
▪ WiFi Security: MAC ACL – Insight Basic & Insight Premium
▪ Device Monitoring and Notifications
▪ WiFi Fast Roaming
▪ NEW: Facebook WiFi
• Web Portal and Mobile app (iOS & Android)
• Cloud-based: Deliver increased operational efficiency, productivity, agility and flexibility
• Remote Access from anywhere
• Unified Management & Visibility: Across your full network and devices
• Discovery of all Insight Managed devices and Plus and Pro devices
• Simple Network Creation: Holistic unified view
• Management of Insight Access Points and Switches, and ReadyNAS

17. Insight 5.0 – Scope of SMB Device Management
NETGEAR Insight Setup Manage Monitor Discover Register
Insight Access Points √ √ √ √ √
Insight Switches √ √ √ √ √
Orbi Pro √* √ √ √
ReadyNAS (except 100-series) √ √ √ √
Smart Managed Plus Switches √ √ √
Smart Managed Pro Switches √ √ √
WAC 700 Series √ √
WAC 100 Series √
Fully managed Switches √
Unmanaged Switches √
ReadyNAS 100 Series √
* Limited Orbi Pro Support in IM5.0 with plans to extend setup and management features in future releases

19. Selling Insight Pro

20. What are the challenges facing SMB VAR’s who have an
established, success MSP model and why would they be
interested in Insight?
+ They use Ubiquiti
• Ubiquiti Unifi Cloud Controller requires a separate Cloud Controller for each end-customer
• Too expensive – 35% to 85% more expensive as compared to Insight Pro, depending on specific deployment
• Tools requires more human manual work than Insight Pro, which again does not support a MSP profitability and scale
+ They use Meraki
• Meraki is enterprise –grade
• Insight devices are fully functional without the cloud subscription
• Monthly Subscription options available – no need to commit to an annual plan
• Insight was built with SMBs in mind – made to scale and grow with your business
• Multi-location, multi-tenancy visibility and control

21. What are the challenges facing many SMB Business
customers who don’t have a VAR with a mature & developed
MSP model supporting them?
+ Have to call VAR when there is a problem>>>>>>reactive = more down time
+ Typical Downtime by the time issue is resolved is 2 hours to several days; this is hard costs to small business
+ Transactional nature of relationship between SMB and VAR means low loyalty – VAR nor customer has skin in the game
+ Less confidence in the overall IT immediate and long term heath and productivity
+ May not see IT productivity gains until there are productivity loses
+ Customers telling VAR when there is a problem verses other way around breaks down confidence VAR is really looking after the situation
+ Solution 1: VAR sells SMB HW + Installation and directs customer them Insight Basic or
Premium
+ Solution 2: VAR makes services their direction forward and sells their customers of
Services; e.g. monitoring & Maintenance for a fee of $5/device per month using Insight
Pro as Management platform at ~$12.50/year per device