What do you mean when you say
“API as a Product”?
Austin API
Summit 2018
The API “Why?”
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 1
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 2Reuters/Charles Platiau
What Changed?
Immediate access to information
Applications that create real-time convenience
Consumers adoption moving faster than corporate innovation
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 3
The API Why
Digital Transformation Promises:
Competitiveness
Business Agility
Innovation
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 4
“APIs are the windows
to new ecosystems”
Harvard Business Review 1/7/2015
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 5
“APIs Are at the
Heart of Digital Business”
Gartner 4/20/2016
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 6
Don't Get Ubered: APIs Hold Key To Digital Transformation
“APIs are the secret sauce to becoming
digital”
Forbes 10/19/2015
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 7
APIs: Leverage For Digital Transformation
“…turn a digital asset into a powerful point
of leverage…”
Forbes 5/8/2017
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 8
APIs enable developers – internal,
partner or external – to deliver your
company’s current digital value, and
to create new digital value.
Apigee 2018
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 9
When they say “API”,
do they mean what I mean
when I say “API”?
10June 12th, 2018 © Vanick Group, LLC. All rights reserved.
Integrations
supply-side thinking
API Products
demand-side thinking
• Asset-oriented
• Project
• Tightly coupled integrations
• Finite resources (sized for the known)
• System or function oriented
• Composable processes
• Monolithic systems
• Integration as required
• Horizontal teams
• Consumer-oriented
• Continuously Managed Product
• Self-service consumable
• Elastic / infinite resources
• Productized digital resources
• Composable products
• Microservices
• API as a new product channel
• Multi-functional teams
11June 12th, 2018 © Vanick Group, LLC. All rights reserved.
If the process for creation, communication
and consumption looks similar to what you
were doing before, why do you expect
different results?
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 12
The API Why
API Programs & Productization promise:
Agility
Autonomy
Acceleration
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 13
“In our experience, product orientation is the
missing ingredient that makes the difference between
ordinary enterprise integration and an agile business
built on a platform of APIs.”
-ThoughtWorks
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 14
Source: https://www.thoughtworks.com/radar/techniques/apis-as-a-product
June 12th, 2018
Product definition:
“In marketing, a product is anything that can be
offered to a market that might satisfy a
want or need.”
15
Source: Wikipedia
© Vanick Group, LLC. All rights reserved.
The What
“In marketing, a product is anything that can be offered to
a market that might satisfy a want or need.”
Business Resource (surfaced through APIs)
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 16
The Who
“In marketing, a product is anything that can be offered to a market
that might satisfy a want or need.”
Customers (B2C)
Partners / Distributors (B2B)
Internal Consumers
Employees
Public
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 17
The Why
“In marketing, a product is anything that can be offered to a market
that might satisfy a want or need.”
Jobs to be done
Values to be realized
Channel
API
DX
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 18
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 19
• Built specifically to solve a consumer problem
• Marketed to the consumer
• Feedback loops to ensure quality and satisfaction
• Measured for value
Considerations for Building API Products
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 20
1. Start with the consumer in mind
Design Thinking
Definition: The design-thinking ideology asserts that a hands-on,
user-centric approach to problem solving can lead to innovation,
and innovation can lead to differentiation and a competitive
advantage. This hands-on, user-centric approach is defined by
the design-thinking process and comprises 6 distinct phases.
21
Source: https://www.nngroup.com/articles/design-thinking/
June 12th, 2018 © Vanick Group, LLC. All rights reserved.
22June 12th, 2018 © Vanick Group, LLC. All rights reserved.
Fictional Business
Mediocre Grocer
Supply-side Thinking
Loyalty Program
• Store coupons
• Purchases
• Account balance
• Purchase associated coupons
• Gas discounts
We build it
Demand-side Thinking
Fast & Healthy Advisor
• Healthy recipes
• Fast & easy recipes
• Food my family will enjoy
• Store item locator
• Associated coupons
Us & Community build it
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 23
2. Manage like a product
Funded annually based on the value derived
Has an API Product Manager
Multi-functional team
DevOps Delivery
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 24
3. Self-Service
Low bar to access
Easy to find
Well documented
Testable / TTFHW (Time-to-first “Hello World”)
Requisitionable
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 25
4. Self-Evident
Organization (taxonomy)
Categorization (collected by usage patterns)
Understandable vernacular
Simple structure
Common use of standards
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 26
5. Communicate
Marketed Awareness
Blog
FAQ
Chat/Support
Push Notifications (Email, SMS)
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 27
6. Measure for Value
OKRs (Objectives & Key Results)
Performance
Developer Satisfaction
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 28
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 29
Existing governance / gates
Existing SDLC processes
Separation of Business & IT
teams
Org-based incentives over
business value-based incentives
Project based teams
Project based funding
Goal alignment with business
Activities like product marketing
and content curation are new
considerations for IT
Trust is hard
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 30
People buy products.
Thank you!
June 12th, 2018 © Vanick Group, LLC. All rights reserved. 31
Founding Partner
lou.powell@vanick.com
Lou Powell
@vanicklou
https://www.linkedin.com/pub/lou-powell/4/ba1/170
vanick.com
33 © 2015 CA. ALL RIGHTS RESERVED.
VANICKDigital helps organizations…
 Form a digital strategy to accelerate business goals
You appreciate the value APIs present, but need help with a
forward-looking digital technology strategy that utilizes APIs as a
key foundational component
 Figure out how to get started
– Your company is invested in the idea that APIs should be
implemented as an accelerator for your digital strategy, but
you’re not sure where to start.
– This can’t become a program that takes 2+ years to get off the
ground.
– Vanick Digital will help you see immediate value as you produce
APIs to accelerate that next mobile initiative or E-commerce
opportunity, all while deliberately moving towards enterprise-
minded strategic goals.
 Grow enterprise value from existing API initiative(s)
– You know that IT has existing APIs and you may even be utilizing
them for some projects, but integrations are still expensive and
slow. Your APIs are not living up to the promise.
– There’s no cohesive vision for the disparate API solutions
throughout your organization.
– Vanick Digital will help drive a unified enterprise strategy to
align your various initiatives into a common platform. API
Management best practices will help you avoid common
pitfalls and help produce an efficient low-cost integration
experience from your API program.
 Implement their API program
– Once your API strategy is formed, Vanick Digital has the
architectural and development expertise in-house to help you
execute.
– Our experience with enterprise digital integration helps ensure
a seasoned, experience-focused outcome across various areas
of implementation, including:
 API & Systems Architecture
 API Management Platform Installation & Configuration
 API Design
 API Development & Private Cloud Hosting
 Effective Developer Experience

What do you mean by “API as a Product”?

  • 1.
    What do youmean when you say “API as a Product”? Austin API Summit 2018
  • 2.
    The API “Why?” June12th, 2018 © Vanick Group, LLC. All rights reserved. 1
  • 3.
    June 12th, 2018© Vanick Group, LLC. All rights reserved. 2Reuters/Charles Platiau
  • 4.
    What Changed? Immediate accessto information Applications that create real-time convenience Consumers adoption moving faster than corporate innovation June 12th, 2018 © Vanick Group, LLC. All rights reserved. 3
  • 5.
    The API Why DigitalTransformation Promises: Competitiveness Business Agility Innovation June 12th, 2018 © Vanick Group, LLC. All rights reserved. 4
  • 6.
    “APIs are thewindows to new ecosystems” Harvard Business Review 1/7/2015 June 12th, 2018 © Vanick Group, LLC. All rights reserved. 5
  • 7.
    “APIs Are atthe Heart of Digital Business” Gartner 4/20/2016 June 12th, 2018 © Vanick Group, LLC. All rights reserved. 6
  • 8.
    Don't Get Ubered:APIs Hold Key To Digital Transformation “APIs are the secret sauce to becoming digital” Forbes 10/19/2015 June 12th, 2018 © Vanick Group, LLC. All rights reserved. 7
  • 9.
    APIs: Leverage ForDigital Transformation “…turn a digital asset into a powerful point of leverage…” Forbes 5/8/2017 June 12th, 2018 © Vanick Group, LLC. All rights reserved. 8
  • 10.
    APIs enable developers– internal, partner or external – to deliver your company’s current digital value, and to create new digital value. Apigee 2018 June 12th, 2018 © Vanick Group, LLC. All rights reserved. 9
  • 11.
    When they say“API”, do they mean what I mean when I say “API”? 10June 12th, 2018 © Vanick Group, LLC. All rights reserved.
  • 12.
    Integrations supply-side thinking API Products demand-sidethinking • Asset-oriented • Project • Tightly coupled integrations • Finite resources (sized for the known) • System or function oriented • Composable processes • Monolithic systems • Integration as required • Horizontal teams • Consumer-oriented • Continuously Managed Product • Self-service consumable • Elastic / infinite resources • Productized digital resources • Composable products • Microservices • API as a new product channel • Multi-functional teams 11June 12th, 2018 © Vanick Group, LLC. All rights reserved.
  • 13.
    If the processfor creation, communication and consumption looks similar to what you were doing before, why do you expect different results? June 12th, 2018 © Vanick Group, LLC. All rights reserved. 12
  • 14.
    The API Why APIPrograms & Productization promise: Agility Autonomy Acceleration June 12th, 2018 © Vanick Group, LLC. All rights reserved. 13
  • 15.
    “In our experience,product orientation is the missing ingredient that makes the difference between ordinary enterprise integration and an agile business built on a platform of APIs.” -ThoughtWorks June 12th, 2018 © Vanick Group, LLC. All rights reserved. 14 Source: https://www.thoughtworks.com/radar/techniques/apis-as-a-product
  • 16.
    June 12th, 2018 Productdefinition: “In marketing, a product is anything that can be offered to a market that might satisfy a want or need.” 15 Source: Wikipedia © Vanick Group, LLC. All rights reserved.
  • 17.
    The What “In marketing,a product is anything that can be offered to a market that might satisfy a want or need.” Business Resource (surfaced through APIs) June 12th, 2018 © Vanick Group, LLC. All rights reserved. 16
  • 18.
    The Who “In marketing,a product is anything that can be offered to a market that might satisfy a want or need.” Customers (B2C) Partners / Distributors (B2B) Internal Consumers Employees Public June 12th, 2018 © Vanick Group, LLC. All rights reserved. 17
  • 19.
    The Why “In marketing,a product is anything that can be offered to a market that might satisfy a want or need.” Jobs to be done Values to be realized Channel API DX June 12th, 2018 © Vanick Group, LLC. All rights reserved. 18
  • 20.
    June 12th, 2018© Vanick Group, LLC. All rights reserved. 19 • Built specifically to solve a consumer problem • Marketed to the consumer • Feedback loops to ensure quality and satisfaction • Measured for value
  • 21.
    Considerations for BuildingAPI Products June 12th, 2018 © Vanick Group, LLC. All rights reserved. 20
  • 22.
    1. Start withthe consumer in mind Design Thinking Definition: The design-thinking ideology asserts that a hands-on, user-centric approach to problem solving can lead to innovation, and innovation can lead to differentiation and a competitive advantage. This hands-on, user-centric approach is defined by the design-thinking process and comprises 6 distinct phases. 21 Source: https://www.nngroup.com/articles/design-thinking/ June 12th, 2018 © Vanick Group, LLC. All rights reserved.
  • 23.
    22June 12th, 2018© Vanick Group, LLC. All rights reserved.
  • 24.
    Fictional Business Mediocre Grocer Supply-sideThinking Loyalty Program • Store coupons • Purchases • Account balance • Purchase associated coupons • Gas discounts We build it Demand-side Thinking Fast & Healthy Advisor • Healthy recipes • Fast & easy recipes • Food my family will enjoy • Store item locator • Associated coupons Us & Community build it June 12th, 2018 © Vanick Group, LLC. All rights reserved. 23
  • 25.
    2. Manage likea product Funded annually based on the value derived Has an API Product Manager Multi-functional team DevOps Delivery June 12th, 2018 © Vanick Group, LLC. All rights reserved. 24
  • 26.
    3. Self-Service Low barto access Easy to find Well documented Testable / TTFHW (Time-to-first “Hello World”) Requisitionable June 12th, 2018 © Vanick Group, LLC. All rights reserved. 25
  • 27.
    4. Self-Evident Organization (taxonomy) Categorization(collected by usage patterns) Understandable vernacular Simple structure Common use of standards June 12th, 2018 © Vanick Group, LLC. All rights reserved. 26
  • 28.
    5. Communicate Marketed Awareness Blog FAQ Chat/Support PushNotifications (Email, SMS) June 12th, 2018 © Vanick Group, LLC. All rights reserved. 27
  • 29.
    6. Measure forValue OKRs (Objectives & Key Results) Performance Developer Satisfaction June 12th, 2018 © Vanick Group, LLC. All rights reserved. 28
  • 30.
    June 12th, 2018© Vanick Group, LLC. All rights reserved. 29 Existing governance / gates Existing SDLC processes Separation of Business & IT teams Org-based incentives over business value-based incentives Project based teams Project based funding Goal alignment with business Activities like product marketing and content curation are new considerations for IT Trust is hard
  • 31.
    June 12th, 2018© Vanick Group, LLC. All rights reserved. 30 People buy products.
  • 32.
    Thank you! June 12th,2018 © Vanick Group, LLC. All rights reserved. 31
  • 33.
  • 34.
    33 © 2015CA. ALL RIGHTS RESERVED. VANICKDigital helps organizations…  Form a digital strategy to accelerate business goals You appreciate the value APIs present, but need help with a forward-looking digital technology strategy that utilizes APIs as a key foundational component  Figure out how to get started – Your company is invested in the idea that APIs should be implemented as an accelerator for your digital strategy, but you’re not sure where to start. – This can’t become a program that takes 2+ years to get off the ground. – Vanick Digital will help you see immediate value as you produce APIs to accelerate that next mobile initiative or E-commerce opportunity, all while deliberately moving towards enterprise- minded strategic goals.  Grow enterprise value from existing API initiative(s) – You know that IT has existing APIs and you may even be utilizing them for some projects, but integrations are still expensive and slow. Your APIs are not living up to the promise. – There’s no cohesive vision for the disparate API solutions throughout your organization. – Vanick Digital will help drive a unified enterprise strategy to align your various initiatives into a common platform. API Management best practices will help you avoid common pitfalls and help produce an efficient low-cost integration experience from your API program.  Implement their API program – Once your API strategy is formed, Vanick Digital has the architectural and development expertise in-house to help you execute. – Our experience with enterprise digital integration helps ensure a seasoned, experience-focused outcome across various areas of implementation, including:  API & Systems Architecture  API Management Platform Installation & Configuration  API Design  API Development & Private Cloud Hosting  Effective Developer Experience

Editor's Notes

  • #13 Forbes perspective from May 2017
  • #23 Bruce Archer 1965 “Systematic Method for Designers’ Rolf Faste taught at Stanford in 80s & 90s as creative process