The manager’s ability to management and motivate his or her team reflects people’s overall performance. Unfortunately, these are not inborn skills. This research examines the components of employees’ perception of management impact work motivation. Managers and employees’ perception of management and motivation were surveyed. The results show a relationship between employee perception of management and (1) relationship between employee and manager, (2) the manager’s ability to motivate, (3) autonomy and (4) trust. Having a P value superior than 0.05, these elements are dependent variables of employees’ perception. Managers should therefore be more careful with these components.

1. The Effect of Employee
Perception of Management
on Work Motivation:
An Examination of AccorHotels
Employees
Noéline TANG
CMH-IEMI
MBA in tourism & hospitality
2015

2. Topic explanation
Thesis statement
Research methods
Research results
Conclusion
AGENDA

3. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
New generations require managers to adapt their
management practices
But what do employees think of their managers and
what can be improved
The impact of poor perception on motivation

4. Employee
perception
Trust
Employee
manager
relationship
Manager
ability to
motivate
Pressure
Manager
support
Autonomy
Work
utility
Collabo
ration
Develop
ment
Feedback
Recognition
Goal
clarity

5. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
Research question
The effect of employee perception of management
on work motivation: an examination of AccorHotels
employees
Goal of the research
Show that employees’ perception of management
impact their motivation

6. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
MOTIVATION FOR THIS TOPIC:
• Explain effective management practices and
applications
• Show various ways to motivate employees
• Help employees understand better their managers

7. Topic
explanation
Thesis
statement
Research
methods
Conclusion
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results
CAUSAL-EXPLANATORY RESEARCH:
Employee
perception of
management
Motivation
Impact
on

8. Topic
explanation
Thesis
statement
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methods
Conclusion
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results
THE RESEARCH INCLUDES:
• Management literature
• Managers’ management
• Managers’ perception of
management
• Employees’ perception of
management
• Motivation literature
• Employees’ motivation
RESEARCH SOURCES:
• Academics and
professional work
• Books
• Periodicals
• Websites

9. Topic
explanation
Thesis
statement
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methods
Conclusion
Research
results
1. HYPOTHESIS
Employees’ perception of motivation is based on
the relationship with the manager, which impacts
the level of motivation
A negative perception of manager or management
affect motivation

10. Topic
explanation
Thesis
statement
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methods
Conclusion
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results
2. RESEARCH TECHNIQUES : SURVEY AccorHotels
employees
70 respondents
1-5 scale
Face to face &
Online surveys
How would you rate your work motivation?
Do you hold your manager accountable for your motivation?
How motivating is your manager?
Do you feel under pressure?
Do you feel supported by your manager?
Do you have clear objectives?
Do you have good relationships with your manager?
Do you trust your manager?
What is your level of autonomy?
Do you consider yourself as productive?
Do you feel that your work is recognized?
Does your manager give you opportunity to advance professionally?
How would you rate team collaboration?
Do you feel that your work is useful?
Do you receive feedback about your performance?

11. Topic
explanation
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statement
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methods
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results
PEARSON CHI-SQUARED TEST :
• Test of independence
• To find if there is a relationship between 2 categories of
variables (motivation & elements of employee perception)
• Used to analyze categorical data
P-VALUE :
P value >0.05 dependent variables
P value <0.05 independent variables
Dependent variables: vary under the influence of another factor
Independent variables: is not influenced by another factor

12. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
Manager
accountability
Manager
ability to
motivate
Pressure Manager
support
Goal clarity
0,2133 0,0447 0,0447 0,01308 0,01432
Relationship
with manager
Level of trust Level of
autonomy
Productivity Recognition
0,4314 0,1206 0,1498 0,04533 0,0003
Development Team
collaboration
Work utility Performance
feedback
0,001 0,0239 0,0178 0,006
P value >0.05 = elements are dependent variables

13. Topic
explanation
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statement
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methods
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results
EMPLOYEE PERCEPTION OF MANAGEMENT IS MADE OF:
• The relationship between employee and manager
• The manager’s ability to motivate
• The level of autonomy
• Whether or the employee trusts his or her manager

14. Topic
explanation
Thesis
statement
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methods
Conclusion
Research
results
Manager accountability
0
2
4
6
8
10
12
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55
Motivation
Do you hold your manager
accountable for your
motivation?
How would you rate your
work motivation?

15. Topic
explanation
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statement
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methods
Conclusion
Research
results
Level of autonomy
0
2
4
6
8
10
12
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55
Motivation
What is your level of
autonomy?
How would you rate your
work motivation?

16. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
Manager employee relationship
0
1
2
3
4
5
6
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55
Motivation
How would you rate your
work motivation?
Do you have good
relationships with your
manager?

17. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
Level of trust
0
1
2
3
4
5
6
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55
Motivation
How would you rate your
work motivation?
Do you trust your manager?

18. Topic
explanation
Thesis
statement
Research
methods
Conclusion
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results
Level of trust
0
1
2
3
4
5
6
0 2 4 6
Motivation
Score
Do you have good relationships
With your manager? (mean)
Do you have good
relationships with your
manager? (mean)
How would you rate
your work motivation?
Do you have good
relationships with
your manager? (mean)
1
2 1,2
3 3
4 4,41
5 5

19. Topic
explanation
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statement
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methods
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results
MAIN POINTS:
Employee perception of management influencing motivation:
• The relationship between employee and manager
• The manager’s ability to motivate
• The level of autonomy
• Whether or the employee trusts his or her manager

20. Topic
explanation
Thesis
statement
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methods
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results
FINDINGS:
These elements of employee perception (relationship between
employee and manage, the manager’s ability to motivate , the
level of autonomy & trust) impact motivation positively

21. Topic
explanation
Thesis
statement
Research
methods
Conclusion
Research
results
HYPOTHESIS CONFIRMED:
Employees’ perception of motivation is based on the relationship with
the manager, which impacts the level of motivation
A negative perception of manager or management affect motivation

22. Topic
explanation
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statement
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methods
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FUTURE IMPLICATION
Having the ability to motivate people, especially the new generation
(Y and Z) is crucial
Maintaining a healthy relationship is key to foster motivation

23. Thank you