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Orleans Chamber of Commerce
Town of Orleans Finance Committee Presentation
January 30, 2014
Marketing Orleans: Cape Cod Chamber
Programs


Cape Cod Chamber brings visitors to Cape, local
Chambers attract visitors to town


$1,000 grant to advertise in Cape Cod Travel Guide





Orleans on International Marketing USB Promo. Drive





200,000 copies distributed
1.6 million unique visitors via website traffic
350 USB drives given to International Media and Tour Operators
targeting New England & Cape Cod
Familiarization Tours, Discover New England Summit, USTA’s
IPW (Powwow) and sales missions to UK, Germany, Japan and
Canada

Orleans on FAM trip list
Marketing Orleans


Orleans Chamber creates events with intention of
bringing customers to town





(2nd Year) ClamBQ: Approx. 800 attendees
(1st Year) Surf Film Festival: Approx. 250 attendees
(1st Year) Seaside Christmas in Orleans: Supported by $8,000
ad campaign



Created “Seaside Christmas Sweepstakes” launched on Small
Business Saturday
Became an American Express Neighborhood Champion







Distributed Shop Small branded balloons, floor mats, and tote bags

6 Full page ads in Cape Codder and Holiday Gift Guides
Pancake Breakfast with Mrs. Claus: Approx. 400 attendees
Santa Stampede 5k Run: 175 runners, approx. 250 attendees
(project over 300 runners in 2015)
Businesses reported more traffic and sales with new Seaside
Christmas advertising format
Chamber Sponsored Event Press Coverage


ClamBQ & Surf Film Festival



Feature article in Cape Codder Arts and Entertainment
(Sept. 13)
Online coverage at WickedLocal/Orleans (Sept. 13)




Seen on Scene Photo Gallery (Oct. 1)

Seaside Christmas in Orleans


Pancake Breakfast with Mrs. Claus





Front page feature story Cape Cod Times (Dec. 1)
Cape Cod Online Photo Gallery (Dec. 1)

Santa Stampede


Photo in Cape Codder (Dec. 13)
Lower Cape Chambers Joint Advertising


Ad ran in Yankee
Magazine May/June
Travel Guide Issue







Brewster
Chatham
Eastham
Harwich
Orleans
New! “Truly Orleans” Lifestyle Magazine










Distribution Date: May 16
Print run: 15,000+
Number of pages: 84
Format: Heavy Stock
Glossy, 4 color, perfect
bound
Forms of distribution:
Paid, targeted, requested
Distribution Channels:
Newsstands, Retailers, U
pscale
Inns, B&B’s, Ferries, Café’
s, Fine Dining
Establishments, the
Orleans Chamber.
Targeted local affluent
distribution
Sneak Peek! Story Ideas (not yet approved)













10 Things to do with your dog in Orleans
Party Like A Local – Seven events you don’t want to
miss
8 Chefs Share their favorite recipie
From Novice to Expert – Guide to Local Art Galleries
Walking Tours of Orleans – Where to Start & Finish
Choose Your Pleasure (Boat) – Kayak, Sail or Motor
Join the SUP & Surf Crew!
The Unofficial History of Orleans (As shared by
some crusty locals)
Tips on going to the beach – What the Locals Know
Maintaining the Value of your Second Home
Sneak Peek! A few of many potential cover
images. Taken by Bill Pomeroy!
Website Statistics, orleanscapecod.org
Organic Search Traffic: May1-Jan. 30, 2013











31,351 Visits
70.81% New Visits
2.79 Pages Per Visit
2:12 Avg. Visit Duration
Responsive website: 22% mobile visitors, 14% tablet
visitors
23 of top 50 pages event related content
Community Events Calendar: Most trafficked
subpage
Beaches: 2nd most trafficked subpage
Who are they?






Countries: United States (Large
majority), Canada, Belgium, United
Kingdom, Germany
States: Massachusetts, New
York, Pennsylvania, Connecticut, New
Jersey, Washington
Age:









55-64:
45-54:
25-34:
65+:
35-44:
18-24:

26.99%
19.07%
18.35%
15.58%
14.40%
5.60%

64% Female
Member Directory
Searchable
Viewable by category

May 1, 2013-Jan.
30, 2014
Total Searches:
66,443
Total Referrals:
212,480
May 1-Oct. 30, 2014
Total Searches:
50,003
Total Referrals:
160,819
Online Member Directory
Search Categories

Clicks & Views

Restaurants

45,194

Lodging

10,431

B&B, Guest Houses, Inns

9,752

Motels, Hotels, Resorts

6,465

Real Estate Agents

6,150

Cottage & Vacation Rentals

3,740

Clothing

3,415

Grocers

2,316

Gifts & Collectibles

1,543

Fish Markets

413
2013 High Season Visitor Statistics
Month

Walk-Ins

Calls

Total

May –June

1076

198

1274

July

2230

465

2695

August

2268

400

2668

Sept. –Oct.

1223

307

1540
8177

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Orleans Chamber Finance Presentation Highlights Marketing Efforts

  • 1. Orleans Chamber of Commerce Town of Orleans Finance Committee Presentation January 30, 2014
  • 2. Marketing Orleans: Cape Cod Chamber Programs  Cape Cod Chamber brings visitors to Cape, local Chambers attract visitors to town  $1,000 grant to advertise in Cape Cod Travel Guide    Orleans on International Marketing USB Promo. Drive    200,000 copies distributed 1.6 million unique visitors via website traffic 350 USB drives given to International Media and Tour Operators targeting New England & Cape Cod Familiarization Tours, Discover New England Summit, USTA’s IPW (Powwow) and sales missions to UK, Germany, Japan and Canada Orleans on FAM trip list
  • 3.
  • 4. Marketing Orleans  Orleans Chamber creates events with intention of bringing customers to town    (2nd Year) ClamBQ: Approx. 800 attendees (1st Year) Surf Film Festival: Approx. 250 attendees (1st Year) Seaside Christmas in Orleans: Supported by $8,000 ad campaign   Created “Seaside Christmas Sweepstakes” launched on Small Business Saturday Became an American Express Neighborhood Champion      Distributed Shop Small branded balloons, floor mats, and tote bags 6 Full page ads in Cape Codder and Holiday Gift Guides Pancake Breakfast with Mrs. Claus: Approx. 400 attendees Santa Stampede 5k Run: 175 runners, approx. 250 attendees (project over 300 runners in 2015) Businesses reported more traffic and sales with new Seaside Christmas advertising format
  • 5. Chamber Sponsored Event Press Coverage  ClamBQ & Surf Film Festival   Feature article in Cape Codder Arts and Entertainment (Sept. 13) Online coverage at WickedLocal/Orleans (Sept. 13)   Seen on Scene Photo Gallery (Oct. 1) Seaside Christmas in Orleans  Pancake Breakfast with Mrs. Claus    Front page feature story Cape Cod Times (Dec. 1) Cape Cod Online Photo Gallery (Dec. 1) Santa Stampede  Photo in Cape Codder (Dec. 13)
  • 6. Lower Cape Chambers Joint Advertising  Ad ran in Yankee Magazine May/June Travel Guide Issue      Brewster Chatham Eastham Harwich Orleans
  • 7. New! “Truly Orleans” Lifestyle Magazine        Distribution Date: May 16 Print run: 15,000+ Number of pages: 84 Format: Heavy Stock Glossy, 4 color, perfect bound Forms of distribution: Paid, targeted, requested Distribution Channels: Newsstands, Retailers, U pscale Inns, B&B’s, Ferries, Café’ s, Fine Dining Establishments, the Orleans Chamber. Targeted local affluent distribution
  • 8. Sneak Peek! Story Ideas (not yet approved)           10 Things to do with your dog in Orleans Party Like A Local – Seven events you don’t want to miss 8 Chefs Share their favorite recipie From Novice to Expert – Guide to Local Art Galleries Walking Tours of Orleans – Where to Start & Finish Choose Your Pleasure (Boat) – Kayak, Sail or Motor Join the SUP & Surf Crew! The Unofficial History of Orleans (As shared by some crusty locals) Tips on going to the beach – What the Locals Know Maintaining the Value of your Second Home
  • 9. Sneak Peek! A few of many potential cover images. Taken by Bill Pomeroy!
  • 11. Organic Search Traffic: May1-Jan. 30, 2013         31,351 Visits 70.81% New Visits 2.79 Pages Per Visit 2:12 Avg. Visit Duration Responsive website: 22% mobile visitors, 14% tablet visitors 23 of top 50 pages event related content Community Events Calendar: Most trafficked subpage Beaches: 2nd most trafficked subpage
  • 12. Who are they?    Countries: United States (Large majority), Canada, Belgium, United Kingdom, Germany States: Massachusetts, New York, Pennsylvania, Connecticut, New Jersey, Washington Age:        55-64: 45-54: 25-34: 65+: 35-44: 18-24: 26.99% 19.07% 18.35% 15.58% 14.40% 5.60% 64% Female
  • 13. Member Directory Searchable Viewable by category May 1, 2013-Jan. 30, 2014 Total Searches: 66,443 Total Referrals: 212,480 May 1-Oct. 30, 2014 Total Searches: 50,003 Total Referrals: 160,819
  • 14. Online Member Directory Search Categories Clicks & Views Restaurants 45,194 Lodging 10,431 B&B, Guest Houses, Inns 9,752 Motels, Hotels, Resorts 6,465 Real Estate Agents 6,150 Cottage & Vacation Rentals 3,740 Clothing 3,415 Grocers 2,316 Gifts & Collectibles 1,543 Fish Markets 413
  • 15. 2013 High Season Visitor Statistics Month Walk-Ins Calls Total May –June 1076 198 1274 July 2230 465 2695 August 2268 400 2668 Sept. –Oct. 1223 307 1540 8177