This document is a business plan for Newham Chamber of Commerce (NCC). It provides an overview and outlines goals such as growing membership to over 400 members by offering enhanced benefits and value-added services. The plan discusses performing core activities like training services and online resources to better represent local businesses. It proposes upgrading the website, implementing the plan in stages, and disseminating the information to stakeholders to make NCC fit for purpose and achieve its legacy as a proud chamber.