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   Myth of the MOOC
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Myth of the MOOC
Discussion Guide

                    http://bit.ly/MythMOOC




Myth of the MOOC
Myth of the MOOC

Sean Andrews, ACSL Public
Fellow and Director, NITLE
     Shared Libraries
Myth




Myth of the MOOC
Shirky‘s description of context
―The value of that degree remains high in
  relative terms, but only because people
  with bachelor's degrees have seen their
  incomes shrink less over the last few
  years than people who don't have them.
  ‗Give us tens of thousands of dollars and
  years of your life so you can suffer less
  than your peers‘ isn't much of a
  proposition. More like a ransom note.‖
  Myth of the MOOC
http://www.businessinsider.com/growth-in-college-tuition-vs-growth-
        in-earnings-for-college-graduates-2012-11


Myth of the MOOC
This is why MOOCs matter. Not because
 distance learning is some big new thing or
 because online lectures are a solution to
 all our problems, but because they‘ve
 come along at a time when students and
 parents are willing to ask themselves,
 "Isn‘t there some other way to do this?"




  Myth of the MOOC
Myth of technological sublime
―Today‘s world of new media is not the first
  to be christened with magical powers to
  transcend the present and institute a new
  order. But they also demonstrate that
  transcendence is not easy to sustain.
  [The] sublime eventually fades into the
  banality of everyday life.‖
           - Mosco, Digital Sublime

  Myth of the MOOC
―The lid of the classroom
                   has been blown off, and the
                   walls have been set on the
                   circumference of the globe.‖

                   [Thanks to radio,]

                   ―every home has the
                   potentiality of becoming an
                   extension of Carnegie Hall
                   or Harvard University‖
                   - Radio Broadcast Magazine
Myth of the MOOC
Myth of the MOOC
"I believe that 50 years from now, education
will be as short and sweet as Twitter is
today. It will be like an evening talk. And that
will be a fantastic moment.”
           - Sebastian Thurn, Udacity founder
https://www.edsurge.com/n/2013-04-02-udacity-s-sebastian-thrun-on-the-future-of-education
            Myth of the MOOC
George Siemans
―The problem of education does not concern
  me as much as the solutions to the
  problem of education are starting to
  concern me.‖
                 - in response to
        something Jeff Jarvis
   said…at a TED talk.


  Myth of the MOOC
―Solutionism‖
                     • ―An unhealthy preoccupation
                       with sexy, monumental, and
                       narrow-minded solutions [. .
                       .] to problems that are
                       extremely complex, fluid, and
                       contentious.‖
                     • ―How problems are
                       composed matters every bit
                       as how they are solved.‖

Myth of the MOOC
MOOCs as Solutionism
―The quick fixes it peddles do not exist in a
  political vacuum. In promising almost
  immediate and much cheaper results, they
  can easily undermine support for more
  ambitious, more intellectually stimulating,
  but also more demanding reform projects.‖



  Myth of the MOOC
MOOCs as ―Disruption‖
• Dismisses any political or social answer to
  the problem.
  – MARKET, CONSUMERS, and TECH primary
• Overlooks the political, social, and cultural
  elements to their vision coming to pass.
  – True even of Clayton Christensen‘s examples,
    e.g. disk drives.
      • Cf:


  Myth of the MOOC
True disruptive innovation
• For profits – mining public dollars
  efficiently by exploiting underserved
  students who qualify for higher Pell grants
  – not technological – political economic
  – Spend< 25% of funds on education
  – More on marketing, recruiting, debt peonage
  – 10% of ed market, 25% of federal aid
  – In some cases 85% of income from tax $$
  –   http://www.gpo.gov/fdsys/pkg/CPRT-112SPRT74931/pdf/CPRT-112SPRT74931.pdf




  Myth of the MOOC
http://www.businessinsider.com/growth-in-college-tuition-vs-growth-
        in-earnings-for-college-graduates-2012-11


Myth of the MOOC
A tale of two ―COULDS‖
                                        • President Emeritus of The
                                          Andrew W. Mellon Foundation
                                          where he served as President
                                          from 1988 to 2006.
                                        • He was the president of
                                          Princeton University from 1972
                                          to 1988
                                        • Co-author with Baumol of
                                          1970s research on ―Cost-
                                          Disease.‖




                   http://www.ithaka.org/sites/default/files/files/ITHAKA-TheCostDiseaseinHigherEducation.pdf
Myth of the MOOC
Could #2
• ―I too am convinced that online learning
  could be truly transformative. What needs
  to be done in order to translate ―could‖ into
  ―will‖?‖
  – Lack of evidence about learning outcomes
    and cost savings
  – Need for customizable toolkits/platforms
  – ―new mindsets, fresh thinking‖
      • p. 26
  Myth of the MOOC
http://www.businessinsider.com/growth-in-college-tuition-vs-growth-
        in-earnings-for-college-graduates-2012-11


Myth of the MOOC
Things I will bracket
• Learning outcomes in online learning
• cMOOCs are exciting for possibilities
  – Bowen says we need customizable MOOC
    toolkit
      • edX and Stanford say they will deliver
• Tenure, Shared governance
  – Economic analysis: 3:1 ratio tenured faculty to
    admin/staff most efficient; currently = 1:2.
• A bunch of other stuff…
  Myth of the MOOC
Could #1
• ‗In a new book, William J. Baumol explains clearly that the same
  economy-wide increases in productivity that are at the root of the
  cost disease raise overall wealth and generate additional
  resources that COULD be used to pay the rising relative costs of
  activities in labor-intensive sectors such as education IF we were
  to choose to spend them in this way. As Baumol notes in his
  introduction, this proposition about ―possibilities‖ was first
  explained to him by the renowned Cambridge economist Joan
  Robinson many decades ago—but even Baumol did not
  immediately recognize its full implications. Future prospects
  come down to a matter of priorities. ―Could‖ is not the same as
  ―will.‖ The key question, then, is whether we will choose,
  collectively, to invest the fruits of overall productivity gains on
  ―goods‖ such as quality education. My verdict: ‗Not likely.‘‖
   Myth of the MOOC
We should care about this
              Could
• Impacts our ability to continue as
  institutions and academics
• Impacts the future of our current students
  to continue as intellectual laborer
• Impacts the future of the US economy
• This is the real problem MOOCs are
  supposed to solve


  Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
http://www.businessinsider.com/growth-in-college-tuition-vs-growth-
        in-earnings-for-college-graduates-2012-11


Myth of the MOOC
COST SIDE OF SCISSOR


Myth of the MOOC
Tuition rises because of falling
        public financing




Myth of the MOOC
http://thinkprogress.org/economy/2012/12/10/1308981/chart-corporate-profits-skyrocket-while-corporate-
Myth of the MOOC
   taxes-plummet/?mobile=nc
Myth of the MOOC
Global Plutocracy
―The rich of today are also different from the rich of
  yesterday. Our light-speed, globally connected economy
  has led to the rise of a new super-elite that consists, to a
  notable degree, of first- and second-generation wealth.
  Its members are hardworking, highly educated, jet-
  setting meritocrats who feel they are the deserving
  winners of a tough, worldwide economic competition—
  and, as a result, have an ambivalent attitude toward
  those of us who haven‘t succeeded quite so
  spectacularly. They tend to believe in the institutions that
  permit social mobility, but are less enthusiastic about the
  economic redistribution—i.e., taxes—it takes to pay for
  those institutions.‖
   Myth of the MOOC
              http://breakingculture.tumblr.com/post/41790069710/reflective-writing-and-expropriation
All ―perfectly legal‖
• ―Texas gives out $19 billion per year in
  corporate subsidies.‖
• ―To help balance its budget last year,
  Texas cut public education spending by
  $5.4 billion — a significant decrease
  considering that it already ranked 11th
  from the bottom among all states in per-
  pupil financing, according to recent data
  from the Census Bureau‖
  –   http://www.nytimes.com/2012/12/03/us/winners-and-losers-in-texas.html?smid=fb-share&_r=2&#h[]
  Myth of the MOOC
Tech companies as tax dodgers
• ―Apple deferred taxes on over $35.4 billion
  in offshore income between 2009 and
  2011.‖
  –   http://www.nytimes.com/2013/01/04/business/an-inquiry-into-tech-giants-tax-strategies-nears-an-end.html?_r=0



• ―Google Inc. avoided about $2 billion in
  worldwide income taxes in 2011 by shifting
  $9.8 billion in revenues into a Bermuda
  shell company, almost double the total
  from three years before, filings show.‖
  –   http://breakingculture.tumblr.com/post/37718667423/google-is-a-u-s-tax-deadbeat


  Myth of the MOOC
Myth of the MOOC
This would almost be okay if it
   was doing what it was
   supposed to, i.e. creating jobs,
   wages, growth, etc.

   but…




Myth of the MOOC
WAGE SIDE OF SCISSOR


Myth of the MOOC
Bowen
•   ―Economic conditions have indeed taken a toll, and
    those who complain that college costs are rising
    faster than incomes should recognize that
    stagnation of median family incomes is definitely
    one blade of this scissors.‖ – p. 12




    Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
http://www.epi.org/publication/11-telling-charts-about-2011-economy/

Myth of the MOOC
Less income leads to people
 taking on more debt to pay for
 housing, medical, and
 education…




Myth of the MOOC
Myth of the MOOC
Myth of the MOOC
CURRENT PROSPECTS FOR
GRADUATES
Myth of the MOOC
“For full-time, full-year workers, the hourly wage declines
from 2000 to 2012 represent a roughly $3,200 decline.”
http://www.epi.org/publication/snapshot-wages-young-college-graduates-failed-grow/


Myth of the MOOC
Workers don’t lack skills, they lack work
        http://www.epi.org/publication/workers-dont-lack-skills-lack-work/




Myth of the MOOC
No jobs because no investment




 Myth of http://www.theatlantic.com/business/archive/2013/02/liberal-arts-majors-didnt-kill-the-
          the MOOC
         economy/272940/?fb_action_ids=10151520078370485&fb_action_types=og.recommends&fb_source=aggregation&fb_aggregation
              _id=288381481237582
Bruce Bartlett, in NYT
―many corporations are holding vast amounts of
  cash and other liquid assets, using them neither
  for investment nor to benefit shareholders.
  These assets are largely earned and held
  overseas, and not subject to American taxes
  until the money is brought home.‖
―As of the third quarter of 2012 nonfinancial
  corporations in the United States held $1.7
  trillion of liquid assets‖

  Myth of the MOOC
Savings, not investment




Myth of the MOOC
http://www.businessinsider.com/growth-in-college-tuition-vs-growth-
        in-earnings-for-college-graduates-2012-11


Myth of the MOOC
Broader Context
• Tuition rises because of falling public
  financing
• Debt increases because of stagnant
  wages
• Wage premium for BA shrinks – but all
  income levels are hurting
• Stagnant wages – across the bottom 90%
• Sequestration vs. raising taxes
  Myth of the MOOC
My Verdict
• We must do both
  – Improve use of ed tech
  – Combat plutocratic abandonment of
    education, decent jobs and wages, and
  – Ensure the future of the U.S. meritocracy


• …Maybe we should do a MOOC on this


  Myth of the MOOC
Upcoming Events
• Digital Pedagogy Keywords, Wednesday,            Connect with Us
  April 10, 3 - 4 pm EDT
• Robert Kieft on College Libraries, Resource
  Provision, and a Collective Collection,
  Thursday, April 11, 2 - 3 pm EDT
• History Harvest, Friday, April 12, 3 - 4 pm
  EDT
• Digital Reading Practices for the Liberal Arts
  Classroom, Thursday, April 18, 3 - 4 pm EDT


   Myth of the MOOC
Thank You

          Please evaluate this event:
https://www.surveymonkey.com/s/MythMOOC




                     nitle.org

 Myth of the MOOC

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Myth of the mooc

  • 1.
  • 2. Welcome In chat, please … • Introduce yourself with your name and institution. • Indicate if you are participating as a group. • Share what you want to get out of today‘s seminar. Myth of the MOOC
  • 3. Participating in Today’s Seminar This seminar is being recorded. Click to Open Panels for Participants & Chat Myth of the MOOC
  • 4.
  • 5. Discussion Guide http://bit.ly/MythMOOC Myth of the MOOC
  • 6. Myth of the MOOC Sean Andrews, ACSL Public Fellow and Director, NITLE Shared Libraries
  • 8. Shirky‘s description of context ―The value of that degree remains high in relative terms, but only because people with bachelor's degrees have seen their incomes shrink less over the last few years than people who don't have them. ‗Give us tens of thousands of dollars and years of your life so you can suffer less than your peers‘ isn't much of a proposition. More like a ransom note.‖ Myth of the MOOC
  • 9. http://www.businessinsider.com/growth-in-college-tuition-vs-growth- in-earnings-for-college-graduates-2012-11 Myth of the MOOC
  • 10. This is why MOOCs matter. Not because distance learning is some big new thing or because online lectures are a solution to all our problems, but because they‘ve come along at a time when students and parents are willing to ask themselves, "Isn‘t there some other way to do this?" Myth of the MOOC
  • 11. Myth of technological sublime ―Today‘s world of new media is not the first to be christened with magical powers to transcend the present and institute a new order. But they also demonstrate that transcendence is not easy to sustain. [The] sublime eventually fades into the banality of everyday life.‖ - Mosco, Digital Sublime Myth of the MOOC
  • 12. ―The lid of the classroom has been blown off, and the walls have been set on the circumference of the globe.‖ [Thanks to radio,] ―every home has the potentiality of becoming an extension of Carnegie Hall or Harvard University‖ - Radio Broadcast Magazine Myth of the MOOC
  • 13. Myth of the MOOC
  • 14. "I believe that 50 years from now, education will be as short and sweet as Twitter is today. It will be like an evening talk. And that will be a fantastic moment.” - Sebastian Thurn, Udacity founder https://www.edsurge.com/n/2013-04-02-udacity-s-sebastian-thrun-on-the-future-of-education Myth of the MOOC
  • 15. George Siemans ―The problem of education does not concern me as much as the solutions to the problem of education are starting to concern me.‖ - in response to something Jeff Jarvis said…at a TED talk. Myth of the MOOC
  • 16. ―Solutionism‖ • ―An unhealthy preoccupation with sexy, monumental, and narrow-minded solutions [. . .] to problems that are extremely complex, fluid, and contentious.‖ • ―How problems are composed matters every bit as how they are solved.‖ Myth of the MOOC
  • 17. MOOCs as Solutionism ―The quick fixes it peddles do not exist in a political vacuum. In promising almost immediate and much cheaper results, they can easily undermine support for more ambitious, more intellectually stimulating, but also more demanding reform projects.‖ Myth of the MOOC
  • 18. MOOCs as ―Disruption‖ • Dismisses any political or social answer to the problem. – MARKET, CONSUMERS, and TECH primary • Overlooks the political, social, and cultural elements to their vision coming to pass. – True even of Clayton Christensen‘s examples, e.g. disk drives. • Cf: Myth of the MOOC
  • 19. True disruptive innovation • For profits – mining public dollars efficiently by exploiting underserved students who qualify for higher Pell grants – not technological – political economic – Spend< 25% of funds on education – More on marketing, recruiting, debt peonage – 10% of ed market, 25% of federal aid – In some cases 85% of income from tax $$ – http://www.gpo.gov/fdsys/pkg/CPRT-112SPRT74931/pdf/CPRT-112SPRT74931.pdf Myth of the MOOC
  • 20. http://www.businessinsider.com/growth-in-college-tuition-vs-growth- in-earnings-for-college-graduates-2012-11 Myth of the MOOC
  • 21. A tale of two ―COULDS‖ • President Emeritus of The Andrew W. Mellon Foundation where he served as President from 1988 to 2006. • He was the president of Princeton University from 1972 to 1988 • Co-author with Baumol of 1970s research on ―Cost- Disease.‖ http://www.ithaka.org/sites/default/files/files/ITHAKA-TheCostDiseaseinHigherEducation.pdf Myth of the MOOC
  • 22. Could #2 • ―I too am convinced that online learning could be truly transformative. What needs to be done in order to translate ―could‖ into ―will‖?‖ – Lack of evidence about learning outcomes and cost savings – Need for customizable toolkits/platforms – ―new mindsets, fresh thinking‖ • p. 26 Myth of the MOOC
  • 23. http://www.businessinsider.com/growth-in-college-tuition-vs-growth- in-earnings-for-college-graduates-2012-11 Myth of the MOOC
  • 24. Things I will bracket • Learning outcomes in online learning • cMOOCs are exciting for possibilities – Bowen says we need customizable MOOC toolkit • edX and Stanford say they will deliver • Tenure, Shared governance – Economic analysis: 3:1 ratio tenured faculty to admin/staff most efficient; currently = 1:2. • A bunch of other stuff… Myth of the MOOC
  • 25. Could #1 • ‗In a new book, William J. Baumol explains clearly that the same economy-wide increases in productivity that are at the root of the cost disease raise overall wealth and generate additional resources that COULD be used to pay the rising relative costs of activities in labor-intensive sectors such as education IF we were to choose to spend them in this way. As Baumol notes in his introduction, this proposition about ―possibilities‖ was first explained to him by the renowned Cambridge economist Joan Robinson many decades ago—but even Baumol did not immediately recognize its full implications. Future prospects come down to a matter of priorities. ―Could‖ is not the same as ―will.‖ The key question, then, is whether we will choose, collectively, to invest the fruits of overall productivity gains on ―goods‖ such as quality education. My verdict: ‗Not likely.‘‖ Myth of the MOOC
  • 26. We should care about this Could • Impacts our ability to continue as institutions and academics • Impacts the future of our current students to continue as intellectual laborer • Impacts the future of the US economy • This is the real problem MOOCs are supposed to solve Myth of the MOOC
  • 27. Myth of the MOOC
  • 28. Myth of the MOOC
  • 29. http://www.businessinsider.com/growth-in-college-tuition-vs-growth- in-earnings-for-college-graduates-2012-11 Myth of the MOOC
  • 30. COST SIDE OF SCISSOR Myth of the MOOC
  • 31. Tuition rises because of falling public financing Myth of the MOOC
  • 33. Myth of the MOOC
  • 34. Global Plutocracy ―The rich of today are also different from the rich of yesterday. Our light-speed, globally connected economy has led to the rise of a new super-elite that consists, to a notable degree, of first- and second-generation wealth. Its members are hardworking, highly educated, jet- setting meritocrats who feel they are the deserving winners of a tough, worldwide economic competition— and, as a result, have an ambivalent attitude toward those of us who haven‘t succeeded quite so spectacularly. They tend to believe in the institutions that permit social mobility, but are less enthusiastic about the economic redistribution—i.e., taxes—it takes to pay for those institutions.‖ Myth of the MOOC http://breakingculture.tumblr.com/post/41790069710/reflective-writing-and-expropriation
  • 35. All ―perfectly legal‖ • ―Texas gives out $19 billion per year in corporate subsidies.‖ • ―To help balance its budget last year, Texas cut public education spending by $5.4 billion — a significant decrease considering that it already ranked 11th from the bottom among all states in per- pupil financing, according to recent data from the Census Bureau‖ – http://www.nytimes.com/2012/12/03/us/winners-and-losers-in-texas.html?smid=fb-share&_r=2&#h[] Myth of the MOOC
  • 36. Tech companies as tax dodgers • ―Apple deferred taxes on over $35.4 billion in offshore income between 2009 and 2011.‖ – http://www.nytimes.com/2013/01/04/business/an-inquiry-into-tech-giants-tax-strategies-nears-an-end.html?_r=0 • ―Google Inc. avoided about $2 billion in worldwide income taxes in 2011 by shifting $9.8 billion in revenues into a Bermuda shell company, almost double the total from three years before, filings show.‖ – http://breakingculture.tumblr.com/post/37718667423/google-is-a-u-s-tax-deadbeat Myth of the MOOC
  • 37. Myth of the MOOC
  • 38. This would almost be okay if it was doing what it was supposed to, i.e. creating jobs, wages, growth, etc. but… Myth of the MOOC
  • 39. WAGE SIDE OF SCISSOR Myth of the MOOC
  • 40. Bowen • ―Economic conditions have indeed taken a toll, and those who complain that college costs are rising faster than incomes should recognize that stagnation of median family incomes is definitely one blade of this scissors.‖ – p. 12 Myth of the MOOC
  • 41. Myth of the MOOC
  • 42. Myth of the MOOC
  • 43. Myth of the MOOC
  • 44. Myth of the MOOC
  • 45. Myth of the MOOC
  • 47. Less income leads to people taking on more debt to pay for housing, medical, and education… Myth of the MOOC
  • 48. Myth of the MOOC
  • 49. Myth of the MOOC
  • 51. “For full-time, full-year workers, the hourly wage declines from 2000 to 2012 represent a roughly $3,200 decline.” http://www.epi.org/publication/snapshot-wages-young-college-graduates-failed-grow/ Myth of the MOOC
  • 52. Workers don’t lack skills, they lack work http://www.epi.org/publication/workers-dont-lack-skills-lack-work/ Myth of the MOOC
  • 53. No jobs because no investment Myth of http://www.theatlantic.com/business/archive/2013/02/liberal-arts-majors-didnt-kill-the- the MOOC economy/272940/?fb_action_ids=10151520078370485&fb_action_types=og.recommends&fb_source=aggregation&fb_aggregation _id=288381481237582
  • 54. Bruce Bartlett, in NYT ―many corporations are holding vast amounts of cash and other liquid assets, using them neither for investment nor to benefit shareholders. These assets are largely earned and held overseas, and not subject to American taxes until the money is brought home.‖ ―As of the third quarter of 2012 nonfinancial corporations in the United States held $1.7 trillion of liquid assets‖ Myth of the MOOC
  • 56. http://www.businessinsider.com/growth-in-college-tuition-vs-growth- in-earnings-for-college-graduates-2012-11 Myth of the MOOC
  • 57. Broader Context • Tuition rises because of falling public financing • Debt increases because of stagnant wages • Wage premium for BA shrinks – but all income levels are hurting • Stagnant wages – across the bottom 90% • Sequestration vs. raising taxes Myth of the MOOC
  • 58. My Verdict • We must do both – Improve use of ed tech – Combat plutocratic abandonment of education, decent jobs and wages, and – Ensure the future of the U.S. meritocracy • …Maybe we should do a MOOC on this Myth of the MOOC
  • 59. Upcoming Events • Digital Pedagogy Keywords, Wednesday, Connect with Us April 10, 3 - 4 pm EDT • Robert Kieft on College Libraries, Resource Provision, and a Collective Collection, Thursday, April 11, 2 - 3 pm EDT • History Harvest, Friday, April 12, 3 - 4 pm EDT • Digital Reading Practices for the Liberal Arts Classroom, Thursday, April 18, 3 - 4 pm EDT Myth of the MOOC
  • 60. Thank You Please evaluate this event: https://www.surveymonkey.com/s/MythMOOC nitle.org Myth of the MOOC

Editor's Notes

  1. Welcome to this NITLE Shared AcademicsTM event.
  2. Notes test hereMore notes
  3. As a benefit of membership, NITLE Shared AcademicsTM offers members of The NITLE Network access to expert presenters without incurring the travel costs of bringing them to their individual campuses while additionally enabling them to be in a virtual classroom with colleagues at other institutions. This platform allows for a high level of engagement much like you would find in a classroom at one of our institutions.
  4. Thanks for attending—you will receive a We encourage you to continue these discussions on your campus. These questions can help get the conversation started.
  5. NITLE Shared AcademicsTM is pleased to welcome our speaker Jacque Wernimont. Women’s Studies, Gender Studies, and Digital Humanities#feminisms Speaker Biography Jacqueline Wernimont is an Assistant Professor of English at Scripps College. Prof. Wernimont writes on feminisms and digital archives (among other things) and regularly collaborates with the Brown University Women Writers Project, where she was previously the project manager and textbase editor.currently the lead on a Mellon Planning Grant to establish the Claremont Center for Digital Humanities. She is also currently co-editing a special issue of Digital Humanities Quarterly Katherine Harris on Feminisms &amp; DH and is the organizer of THATCamp Feminisms West which will also have versions in the East and South. March 15-16 (East only on 16)can still sign up West, http://feminismswest2013.thatcamp.org/, East, http://feminismseast2013.thatcamp.org/, and South, http://feminismssouth2013.thatcamp.org/   Today’s seminar also follows-up on seminars we have held on the networked course, FemTechNet, as well as on Digital Humanities and Race.
  6. Please join us for these upcoming events and stay connected with NITLE through Facebook, LinkedIn and Twitter. We continue to add Shared Academics events to our calendar.Library Seminar, Sam Demas on Organizational Development and Restructuring, Wednesday, March 6, 2 - 3:00 pm EST
  7. Thanks for attending—you will receive an invitation to evaluate this seminar via email.